Arrived yesterday, my request for hypoallergenic bedding was met which was really appreciated. There was confusion about our booking we were not getting what was requested at the time of the booking, so that was disappointing. We were also told whilst we were in the hydro pool this was not part of the package and it would be £20 each, so disappointing again that what was booked was not what we were getting. Ladies in the spa could not be faulted they were so nice. My evening meal was awful, the roast beef was of very poor quality, very thinly sliced and very dry, for a hotel of its stature this was unacceptable I would expect more, I've never complained about food but on this occasion I had to. This was our second visit as the first visit was just perfect but this time I cannot say the same.