Arista of Rotorua

Arista is the perfect centrally located spot to stay in Rotorua. It's particularly great if you have little ones with a private tub in each room and an on site playground. The rooms are spacious, clean and hosts are very hospitable. This was our second stay at Arista and we'll be back in future! Thank you for a lovely time.

Excellent stay with very friendly services. Good tidy rooms- spacious and well equipped with facilities. Good spa services

These rooms are large and comfortable. There was great service at the front desk (including e-mailing me to inform me of an item I'd left behind). But the best things are the two washers and dryers---it was so nice to have clean clothes! And very reasonable prices.

Arrival was fine. The front desk clerk was polite . When we entered the room it had a horrible smell it was so bad that we had to air the room out for over 2hrs and even then it was still there the carpets where damp and I suspect mold is growing underneither causing the horrible stench. I ended up going to the front reception for some spray to make it barable but it didn't achieve much I suffer from bad asthma and was struggling to breath most of the night I had to constantly go outside to catch my breath . The inside windows were covered in green and black grime. The ceiling fan upper room was coated in thick dust that had covered the pillows in dust. The toilet had not been cleaned at all. There were stains all around the bowl. The majority of the cups , plates, and cooking utensils had not been properly cleaned and were covered in a greasy film with food still stuck to things. I again told the front clerk the following morning that the room was horrendous. The blame was just put on previous staff. For $278 a night, I expected more. I won't be returning again, and I advise others to find another motel.