Glenholme Hotels with Airport pickup service

Very clean, has everything you need. Wasn’t able to check in by 630pm, called them in advance to inform and arranged for a self check in. Emily was very kind, explained the steps over the phone, and texted again just as a reminder. Self check in was very easy and convenient. Instructions were attached with the key, documents were neatly placed in the room. Only downside was it wasn’t very close to the supermarket/shops, probably about 15min walk, but it was raining so took us 20min. Driving would have been better. Please note there’s no lift, so we had to carry our luggage to the 2nd floor. Overall, would come back again, it was still a great stay!

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

The place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.

Our Room, P was up a flight of fairly steep steps and then through a door into the hallway, this could be a challenge when carrying more than one travel bag. The room itself was an interesting layout, the staff member introduced it as a balcony, but it was almost indoors, it was more like a smoking area to us. A couple of dead cockroaches were out there. The two main rooms looked liked they had been converted at one point in it's history. There is plenty of storage in both rooms with lots of drawers in the sleeping room and drawers and wardrobes and cupboards in the shower and WC room. The fridge had a microwave, toaster, and kettle on it, a small selection of packet teas and coffee. The TV was on the row of drawers, the chairs and small round table are not really able to be used due to lack of space. There were two power *****s in the room. It was not the most relaxing room we have stayed in, but it was functional and served it's purpose. This room would not be my choice if I visited again. There was loud music and TV, as well as car repairs to be heard at night time.

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I stayed for several days, the room is good, the kitchen utensils are also very complete, there is an electric blanket on the bed, and someone helps us to clean up the room and change the towels, I really feel good 👌👍

The location is good. Rooms looks good from a distance. Look closer... Bathrooms are a 2-3 out of 5. Carpet is dark but was dirty when I got in here. When I put my feet on the bed there's stuff that stuck to my feet so I will not go barefoot in here. There was a dark hair on top of the bed. There's no safe in the rooms. They brag about the 'private pool' in the rooms but it's just an older Jacuzzi bathtub. Looking at the yellowed jets, there's no way I would go in it. The welcome gift when we came was an 8 ounce carton of milk and two individual packages of cookies. Look at the photos. The light has bugs in it and is burned out. Look at the two towels/clothes racks. Yuck! The Jacuzzi faucet? No! The walls are really paper thin! I could hear conversations. I needed to rest and there were kids jumping on the beds/ laughing loudly after 10. All afternoon & on both sides of me there were a number of younger adults outside and inside drinking beer and quite loud. When I got back at 9 o'clock, The office was closed and dark and nobody that I could contact about the noise. I was not happy. Very noisy in the bathroom. There's a buzzing and humming noise that goes on and off every couple minutes. Most of the equipment noises are coming through the bathroom window from different machines on the back of the buildings. l also wasn't told this room was on a second story. had to walk upstairs with a bad leg and naturally no other rooms were available on the first floor. There is no solid ”door” to the room. The outside wall is glass windows and a glass sliding door that you get a key to. The sheers are as thin as a pair of nylons. You can see right through them. There's almost no way you can completely close the curtains over the door when you leave, without them being open a little where people can look in. This is certainly not what I would expect from a hotel room when I'm paying this High a price!

We booked a two-bedroom suite, one room with one queen bed and the other with four single beds. The hotel has a spa pool and two separate rooms in the spa pool, the water is flowing, so don't worry about health issues. Although the hotel is located in the suburbs, there is a supermarket nearby, and it is not far from driving to the municipal garden. It feels great.

Very good value for money car hotel, Chinese boss is very good, we go back to the boss at night and we said that we try not to go out at night, Rotorua is still a bit messy at night, indoor heating, spa pool, induction cooker, complete facilities, surrounding There is a large supermarket, not far from the City Hall Polynesian Spa

We came away on a short vacation and were recommended this hotel by family. We were not disappointed! The service was great, the spa was wonderful and the beds were super comfy. The variety at continental breakfast was pretty good and the staff were lovely. Definitely recommend them!