Wyndham Garden Williamsburg Busch Gardens Area

The facility and staff were top notch as usual. This is not my first time staying and it won’t be my last. Very convenient to Water Country and Busch Gardens along with Targets right across the street. 5/5

Complained of bed bugs with pictures. Did not get a refund. Front desk was rude. Will never go again

DO NOT STAY HERE!!!!!!!!!!!!! I booked a hotel through priceline.com that was advertised as a 3 star hotel and looked nice from the photos a description posted. BOY WAS IT THE COMPLETE OPPOSITE!!!!! This hotel was absolutely foul to say the least. There was old food left on the headboards which makes me seriously question how clean the beds were. There was mold and stains on the carpets, obvious water damage and mold around the windows, open electric receptacles, clearly sinking floors from likely structural issues as we could see steps cracks in the bricks outside the building and obvious cracking and disrepair in the stairwells. Also, by the way, shocking I know but the pool is out of order as well! They say they are going through renovations, who knows how long that has been going on, but there are also light fixtures and smoke detectors just hanging from the wires on the main floor and not attached to anything. Not only all of the above mentioned issues but as I was walking through the stairwell there were pills of some sort all over the floor. This "hotel" was terrifying and should not be allowed to operate under these conditions and Priceline should be ashamed of themselves for the false advertising they put out. Now they will not give me my money back and its been a complete run around. Shame on you Priceline you are TERRIBLE to deal with and your policies are garbage. There was obvious serious safety issues that me and my child should not have had to endure, I packed my bags and headed out because it was so bad and you've been absolutely zero help at all. I will NEVER use Priceline again and I will make sure anyone I speak to never does either!

Do Not Stay Here. It is in horrible disrepair, and under significant construction. This building is worse than any roadside motel you could think of. The beds and pillows are clearly over 10 years old, I did not find any bed bugs but I definitely definitely had to look. My first room was uninhabitable because they are using ozone machines. It was so bad I first called the front desk to report smoking in the room thinking I could get charged for somebody else smoking in the room, and was informed they were using ozone machines. My eyes were burning and my chest was irritated within minutes and we had to get a run change. The ac was turned off so the ozone was just lingering and building up. Do a quick look up about ozone machines and you will find they are a harmful snake oil product circulating in low budget hotels currently. The new room just smelled like a horse farm but that was an improvement. I can't stress enough this place is unsafe and horribly uncomfortable. The breakfast was horrible. And the pictures were deceptive, showed those waffle makers so I felt like it was a safe bet, and sure enough no waffle makers. And last but not least, yes, the pool was closed. June 21-2024 stay.

Lobby is kind of shocking but the rooms are solid and worth the money paid.

Very nice person who checked us in. Loved our room. Only thing I wish , was for an indoor pool. And things looked a little off because of remodeling construction but it was good overall.

They were in the middle of renovations no one told us about. Check in lady was rude. Lots of trash and debris in parkinglot. Would not recommend.

Place is under renovation. Should be closed down. Elevators are sketchy and hotel is very out dated. The swimming pool was disgusting. Door to the r99m was hung crooked so we could hear everyone in the hall and then the second night they put some high school seniors on our floor. No one got any sleep.

Don’t stay here until renovations are completed! Skelton staff, loud construction noise, smelly hallways, AC in room loud and didn’t cool room, no working pool.