Admiral Hotel - Ultra All Inclusive & Private Beach

me and my family stayed at this hotel for a week at the end of august 2023 and we were unpleasantly surprised by it. we booked two rooms because we are 4 adults. the rooms have nice furniture, good ac, nice balconies but they weren’t cleaned enough by any means. the nightstand had dust on it, the sink was not cleaned properly and we could see the water that evaporated and left marks on it, the closet was placed in a weird spot and we had to stay on it at an angle because we couldn’t fit sitting straight on it (this situation happened in one of the rooms, that was at the corner of the hotel - 630 - probably the same story for 530,…). we had booked an ultra all inclusive and the food was rather disappointing. you had some salads to choose from, some fruit and then about 10 things for the main course: garnish and main dish. if you are not that picky it should probably be enough, but we’ve stayed in 3 starts hotels in bulgaria that had better food options. the beach was really nice, so was the pool area, the bar at the pool was a nice touch and the guys working there (and at the other bars in the hotel as well) were nice and rather professional. what wasn’t so professional was the reception personnel. there were, i think, 2 men and 2 women working there. they were not welcoming by any means and one of the girls didn’t even speak english properly. in a 5 star hotel? it happened that she was there the day we arrived (thursday) and i went to ask about the à la carte dinner and all she said was that i had to make the reservation one day previous to the dinner. on saturday, i went to the reception to make the reservation for sunday just to be told by one of the men there that they do the à ma carte dinner on friday and saturday and the places were all taken for that saturday and so like this we couldn’t have it since we were supposed to leave next thursday. the towels were nice and of good quality, but the cleaning lady never cleaned our room. we selected the ‘clean my room’ option on the screen of the room but she never did, she sometimes would forget to leave water in the room and if we were in the room when she came, she wouldn’t clean the room that day. she would just go to other rooms.

The main problem is that they are lying in their offers. There is no such Ultra All Inclusive - is a big lie, by having only 2 whiskey international as extra and all the rest are local and very poor quality Inclusing the coffee needed to be paid. The includer coffee was not drinkable Wine - very poor quality Ro Calitate foarte proastra la bauturi, am platit Ultra All Inclusiv si a. Primit cea mai ieftina varianta de All Inclusiv. Personalul foarte nepoliticos

Always loved visiting the cafe at Hotel Admiral, tends to be a daily visit when in the resort. Yesterday we took a seat as requested but after 30 minutes no one had come to take our order so we left (it wasn't busy). Then today we went again, ordered 2 latte and 2 cakes of the day. 3 times we had to repeat the order because the waitress kept forgetting which coffee we ordered. The cakes and coffees arrived and we were given 2 macchiatos and 2 cakes. I told her the coffee was wrong and her response was an abrupt it's what you ordered. We didn't want to make a scene so ate the cake and asked for the bill. She slapped a ticket down 33 lev. My husband gave her 50 lev as it was the smallest he had (only cash accepted) her response was I can't give you change as I don't have any. 😡 I was livid by now with her attitude but said nothing, my husband told her to keep it, what were we supposed to do argue and cause a scene. Disgusting service, we won't be back.

The hotel is quite ok, needs some refurbishment, especially the bar area. Rooms are large and comfortable, with balcony facing the sea, but general feeling in the rooms is oldish, 1980s style. Very nice pool, one of the pool attendants is not at all aware of what customer service means. Beach is nice, lots of waves when I was there.

It’s located in the best place of golden sands, very close to beach(the pool is in the beach and I think it’s the best point ) very close to nightlife. Clean enough , For me, it wast the best choice(travelled 2 times within 3 years to this lovely hotel)

The location of th hotel was excellent. The rooms were with great seaview and big enough. The only negative was that the pillows were really uncomfortable. The beach was near, but there wasn't enough place on the beach for each guest of the hotel. The service was not bad.