Best Western Plus Pastures Hotel

Friendly and helpful staff. Speedy service in both the restaurant and the pub. Nice and clean. Would benefit from a better coffee machine and electric car charging point.

Was a really clean hotel lovely room and excellent breakfast all you can eat buffet style. Pub on the grounds as well. Great value for money

Nice, spacious room with queen size bed. I would stay again

The room was excellent, although the chairs were a bit worn. As a hotel, it wasn't fit for purpose. When we arrived on the Thursday afternoon, we wanted a drink from the bar, but were told it was closed, although someone did come a pore us a drink. On the Friday, we were told the bar was closed until the evening, and there was no one to serve us. (Although we did see members of staff sitting outside with glasses of wine). When we went to have dinner in the restaurant that evening, we were told it was shut, and we would have to go over to the adjacent pub if we wanted anything to eat or drink. My wife, being disabled, couldn't walk that far, so we ended up back in our room, having a few snacks that we, luckily, had with us. As for breakfast, the bacon came out hard, obviously cooked sometime before, and kept warm. There were no grilled tomatoes, as listed, only tinned tomatoes. These came out very thick, like they had been mixed with tomato puree, and had a very 'tinny taste' . The poached eggs were 'hard boiled', and the hash brown was hard, and had black bits in it. And it was only tepid, not hot. My wife was served coffee, not the tea that she had ordered. In all, my wife described it as 'Something out of Fawlty Towers'.

Stayed at this hotel several times since it first opened It did not have air conditioning then and still hasn’t Staff remembered people and was attentive to there surroundings Tv had only free view and only 90% of channels showing when selecting 10% of the channels they were pixilated and no speech With no way of connecting a smart phone or tablet to have entertainment The mattress when sat on-dropped a couple of inches then became solid as a rock

Overall a good hotel Breakfast quality & service not as good as other best western hotels I’ve stayed in

Our room was rather small but smart, quiet and comfortable. Breakfasts were excellent, with plenty of choice. WiFi was unreliable with occasional loss of signal. We were disappointed to learn that the restaurant no longer offers the 3-course evening menu, which we had enjoyed when we stayed in August 2023. We were dismayed to find that the pub menu is now what is available in the restaurant and the dishes are actually cooked in the pub and carried across the car park. However, the food was good and hot, so no complaints other than the fact we had to choose from the same menu for 3 consecutive nights.

Stayed 1st June for a friends wedding and it was fantastic from beginning to end. Fabulous buffet food, and a great nights sleep followed by an excellent breakfast the morning after, all for a very agreeable price. Staff were brilliant and the whole day was brilliant.

Hotel was pleasant and very well priced and staff were friendly and helpful. Has a restaurant and a pub whch is good fro children