Guest User
October 12, 2023
I don't usually comment on my trips, but I feel the need to give this opinion so that it can be taken into account as a suggestion by the hotel. Just a year ago I visited the hotel with my family and we liked it very much. This year we decided to return, so I traveled again with my family in October, we had planned to stay 4 nights but it ended up being only 2 nights. A year ago when we visited we noticed that the air conditioning did not work in the lobby or in the restaurants but we thought that it had been damaged at that time and they would surely end up fixing it. When we arrived a year later, we noticed how hot it was in the Lobby, and we found out that the air had been damaged for 4 years... In the lobby it feels hot, but in the restaurant it is even worse. All people want to have outdoor tables for the same reason, if you don't get a table outside and you have to eat inside the restaurant, you will have a really bad time sweating all the time. The hotel has really beautiful rooms, very large and luxurious. With an incredible view. In fact they are better rooms than those at Ecoland (one reason we decided to return). But this year the air conditioning didn't work practically at all, we slept all night without covering ourselves and the heat was felt. We had 4 rooms and the same thing happened in all of them, so we realized that the air conditioning problem is something general throughout the hotel. They have 1 "disco"/"bar" or "games room" and I have never seen it operational, not last year or this year. They say they only enable it on Fridays and Saturdays. I think the hotel should have this place open every day, as the rate is the same any day of the week. Whether they have guests or not, this bar/game room must exist so that guests have some extra activity to do. Not just sitting in the lobby at night. Although for this it is highly important to activate the air conditioning in the area, otherwise it would be impossible to be there as well. Food: The food is good, but this year there was no variety at all, it is true that there were fewer guests but there really were almost no options to eat, last year they had more options and we traveled in the same season. (This and the air conditioning were the main reasons for leaving the hotel early) BEACH: The beach is beautiful, really lovely. I would say that it is the best beach on the island in terms of quiet beaches without waves. Ideal to go with children, the beach is a swimming pool. SUGGESTION: TAKE ADVANTAGE OF THE BEACH YOU HAVE! It is incredible that with this beautiful beach they have, this hotel does not take the beach into account at all. They should know that many people stay at this hotel because of the beach it has, so they should make the most of this. Add kayaks, paddle boards, or pedal boats. Apart from that, always enable the beach restaurant. At least for snack. No sun
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