To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(46)
Positive reviews(19)
Reviews with photos/video(6)
Negative reviews(4)
Guest User
Budget Twin Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 1, 2024
Nice view and location.
Each room has its own terrace.
5 minutes walk to bus terminal.
Hotel staff make arrangement for some tour if we ask them.
This hotel has Instagram account, where you can get more information.
Guest User
King Suite
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very good
FanqieningmengjuzichengC
Comfort Double Room
Stayed in Oct 2024
Other
5 review
0.5/5
Posted on Oct 18, 2024
Very, very bad experience, avoid it!
Very bad experience! There are lots of mosquitoes in the room, almost 15 mosquitoes one night, very suffering!!! Please see the photos
1) There are so many mosquitoes in the room, I killed 15 mosquitoes in one night, how is the hotel cleaning done, it's too exaggerated; and the front desk can only provide insect repellent, not sure if it is harmful to the human body, anyway, I sprayed a little in the room and felt uncomfortable in my throat
2) As soon as I checked in, they said there was a problem with our hotel reservation, and asked for an additional 25 euros for a temporary increase. The next day, I contacted Ctrip and said it was the agent's problem
I endured the temporary increase, but 15 mosquitoes in one night really bit me to death, I couldn't sleep at all
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Guest User
Superior Room With Balcony
Stayed in Oct 2024
Family
6 review
4.2/5
Very Good
Posted on Oct 9, 2024
The room was stuffy, and I didn't think about turning on the air conditioner, after all, it was very cold outside. I didn't dare to open the window, because I could see outside, and there were mosquitoes on the first floor (two floors in total).
The breakfast was very delicious, the most satisfying breakfast.
The young man who received me was very utilitarian, and I didn't leave a good impression. But the price (one-day tour and hot air balloon, airport transfer price) was pretty good. Of course, you can't just accept the price he gives you, they get kickbacks. Their routine is to call to inquire about the price, as if the price is set by someone else. In fact, you don't understand how much he adds.
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Guest User
Comfort Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The service is very good! The lady at the front desk is very enthusiastic! I arrived early and had several cups of coffee and tea. The facilities in the room are also very good. Overall, it was a very satisfying trip!
Excellent hotel: spacious, clean, good location, quite pleasant breakfast, polite staff!
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Guest User
Superior Room With Balcony
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
A place to stay with family
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Guest User
Family Suite, 2 Bedrooms, Balcony
Stayed in Aug 2023
Family
3 review
4.0/5
Very Good
Posted on Aug 17, 2023
OK w
Hygiene: average
Environment: Taking photos is not as beautiful as the Peak Hotel
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Guest User
Budget Twin Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 5, 2024
Excellent value for money
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Guest User
Stayed in Nov 2024
Couples
3.0/5
Posted on Nov 11, 2024
Uncaring staff in reception, air-conditioning not working, room was cold, bathroom needed some repairs and the grounds needed a good cleanup. Breakfast did not start until 8:30am. Location was OK and the room was quiet. The balloons fly above the hotel if you get up early to see.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 1, 2024
Great loation. Amazing view for baloon. Room was clean and the garden was breathtaking. We did the balloon tour and next day we wa5ch the balloons above our head . Feyzo is my favorite. Walking distence to all main attractions.Thanks for your help and amazing days we have while we are in Cappadocia.
Guest User
Stayed in Aug 2024
Couples
3.0/5
Posted on Aug 17, 2024
The hotel has very nice arquitectoure. Unfortunately it is not well mantained. Grass is not kept and it grows between the walkways. Pieces of stone and building material among weeds. Even though they have nice patio furniture, is not pleasant to sit outside. Bed was better than most in Turkey . Only one pillow. It has potential; but no pride of ownership. Very basic amenities. .
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 23, 2023
It was amazing experience. On arrival we were offered freshments. Elif, Feyzo and Yigit were all very helpful. friendly and polite. Elif arranged our hotel rooms and checked everything before giving us the keys. Rooms were very clean and well furnished. The location is perfect. Only 5 minute walk from the main centre where all the restaurants, shops, travel agents and cash machines etc are located. Roof top view is very nice. Main lawn have plenty of relaxing sofas and chairs to sit in the sun. No disturbance from main traffic. Breakfast was really good. All fresh and tasty. I would love to go back to use their service. Highly recommneded.
Response from Property: Hello Dear Guest, First of all, we would like to thank you for choosing us and honoring us with your nice comment. The satisfaction and suggestions of our valued guests are very important to us. We were happy to host you. We hope we can host you again in our hotel. We wish you a nice day. Best Regards, Empire Cave Hotel
Guest User
Stayed in Nov 2023
Other
2.0/5
Posted on Nov 8, 2023
I stayed here 3 nights on an Intrepid tour. My room was in a standalone building as far as I could tell so I didn’t get the Cappadocia cave experience. However, the walls were damp and the bedding felt moist and clammy. Bottled water was supplied on the first night but it wasn’t replenished for the following 2 days. Breakfast service didn’t begin until 8:30 AM sharp so it suited the staff rather than the guests.