Diamond of Cappadocia

Diamond of Cappadocia Reviews

Diamond of Cappadocia

Gaferli Mahallesi, Isalli Caddesi No. 17, Goreme, 50180, TürkiyeView Hotel Details
Diamond of Cappadocia
Diamond of CappadociaDiamond of CappadociaDiamond of Cappadocia
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Diamond of Cappadocia Guest Reviews

4.4/5
Very Good
50 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(50)
Positive reviews(19)
Reviews with photos/video(2)
Friendly owner(5)
Negative reviews(2)
QianHui Ma
Double Cave Room
Stayed in Jul 2023
Couples
28 review
4.0/5
Very Good
Posted on Jul 8, 2023
The hotel staff were very helpful in recommending more affordable options locally for transport and attractions. We lived in the cheapest room, which was in the basement, so it was a more moist and dark room. Bed was still comfortable and breakfast was simple but good. Location is very optimal, beautiful and within walking distance to good restaurants and taxi/shuttle services.
Guest User
Double Cave Room
Stayed in May 2022
Family
14 review
4.5/5
Great
Posted on May 11, 2022
Great Hotel. The staff is friendly. Will come again.
Guest User
Deluxe Triple Room
Stayed in Nov 2023
Travel with friends
37 review
4.5/5
Great
Posted on Dec 1, 2023
Overall, it is still a good and distinctive hotel. The store owner is very nice and introduces various matters very carefully. The hotel's characteristic stone house rooms are similar to our expectations. The hotel's hygiene and facilities need to be improved!
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Guest User
Double Cave Room
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 9, 2024
The boss is very nice! The breakfast is also delicious, recommended
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Yizhi
Deluxe Triple Room
Stayed in Jan 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The front desk service is very good, providing travel bookings and airport drop-off bookings.
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小紫晶平
Standard Double Room
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The atmosphere of the room was much better than it looked in the photo. The hotel staff are also kind and will take the initiative to help you if you have any trouble. Check-out time is 11:00, but my night bus time is 6:00 p.m., so if you'd like, you can go to the rooftop terrace and drink coffee or tea. He kindly asked me to take it easy, and I was able to take my time, but the rooftop terrace had good ventilation and a great view... I had a better time than going on a tour lol. The location is close to the bus stop, making it convenient for anything you want to do.
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Panuolaxuebietai
Standard Double Room
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Feb 16, 2024
very good hotel
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Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 4, 2023
We stayed 3 nights and booked 2 double rooms. The hotel is perfectly located, with lots of restaurants and shops around and the panoramic view point within just 10mins walk. The hotel staff are all very friendly and helpful. They kindly changed one of our rooms at our request, which was well appreciated. The rooms have the cave authenticity and it was a nice experience. Rooms were clean and beds were very comfortable. Bathroom was a bit small but had all the necessary amenities and were cleaned daily. The wifi was also working on fine. Fell in love with the cave room. The restaurant is a roof top one with superb views of the rising hot air balloons in the morning and great panoramic view of the surroundings. Breakfast was good and varied. The restaurant and staff were very convivial, which made us feel very at ease. We also requested for a laundry service and same was at a good price and got our clothes the same day in the afternoon. We highly recommend this hotel and would definitely come back.
Louise W
Stayed in Oct 2023
Couples
2.0/5
Posted on Oct 23, 2023
Disappointing. Centrally located so convenient but noisy mopeds at night. Bathroom was mouldy and unclean, room not made up. Breakfast eggs uncooked, I could go on...needs a manager. Only other "guests" eating breakfast turned out to be staff, helping themselves not us. Comfy beds.
Response from Property: Merhabalar, First of all, we apologize for the disappointment we caused you. Our hotel is an old mansion that has been restored. It's a historical building. Unfortunately, the use of sound insulation materials in stone rooms is not allowed by historical committees. Our hotel is located in the center of Göreme. A very busy road passes next to our hotel. This is probably why our hotel has a good location! Before choosing our hotel, we think you have looked at the photos and our location. Unfortunately, when we checked our reservation system with the commented username, we could not find any results. We couldn't determine which room you stayed in at our hotel! We checked the rooms and bathrooms in detail after your comment. We detected 2 rooms with loose toilet seats, 3 rooms with loose cabinet handles, and 1 room without a TV remote control. We regret to inform you that we could not detect mold or fungus in our bathrooms and toilets. We would also like to apologize for any uncooked egg you encountered in our hotel, which hosts an average of 3500 - 4000 people a year. Seeing that the room is dirty and staying in the dirty room is a big question mark for us! After many flaws, service deficiencies and product deficiencies, we were very happy to know that our hotel has a product and service that is appreciated. We will also thank the company from which we purchased the beds on your behalf. Regards, Diamond Of Cappadocia Hotel
Guest User
Stayed in Oct 2023
Other
1.0/5
Posted on Oct 16, 2023
FALSELY CLAIM THIS IS A 5 STAR HOTEL ON AGODA TO GETS PEOPLE TO BOOK , ITS ONLY 3STAR , WAS TOLD BY AGODA THE HOTEL CONTROL THE DETAILS ON THERE SITE , I BOOKED AND THEN THE HOTEL REFUSED A REFUND AND IGNORED ALL MY EMAILS , FEEL LIKE I'VE BEEN SCAMMED
Guest User
Stayed in Aug 2023
Couples
3.0/5
Posted on Aug 7, 2023
Owner / manager was too good. Other staff also very good. Rooms are not very good. Air conditioning does not work properly. Though the manager was kind enough to change our room but the problem was same in the other room too. Breakfast was good and the view from terrace is also good. Owner / manager helped us a lot and also guided us for the entire Turkey itinerary. Need to keep in mind that you need to climb some stairs for room and terrace (breakfast is served there).
Guest User
Stayed in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 19, 2023
In a very good location, you can reach the restaurants and shops you want by walking. Hospitality is top level, Mr Kemal and other staff helped us in every way. The rooms are comfortable, the breakfast has a lot of variety. Very affordable hotel in Goreme. They help you with all the activities you will do in Cappadocia. Thank you very much for everything, hope to see you again
Guest User
Stayed in May 2023
Other
3.0/5
Posted on May 21, 2023
The rooms here are good, comfortable bed and clean. Unfortunately the room does not get serviced at all and we had to ask for toiletpaper, there was only one half roll in the room when we checked in. The fridge in the room was not plugged in when we arrived and when we plugged it in it was not really working. The hotel smells like smoke as the staff smokes in reception and the smell travels up into the rooms. It is disturbing to lie in bed with a smike smell in your room. The staff is relatively friendly and helpful. The breaksfast is absolutely horrific! Only bad instant coffee, some breads and cheeses, cold fries and no freshly made eggs, only boiled eggs. There is a lot of potential here but service needs to improve drastically and breakfast needs to be completely re-worked!
Guest User
Stayed in Oct 2022
Solo travelers
5.0/5
Outstanding
Posted on Oct 15, 2022
That was an absolutely amazing stay in Cappadocia. The hotel was utterly beautiful, with perfect location, great rooms and wonderful staff - they were so helpful and client -oriented. Every morning we had tasty breakfast and lovely view to balloons’ flight. Highly recommend ! Пребывание в Каппадокии было волшебным. Отель оказался совершенно замечательным с прекрасным расположением, чудесными комнатами и очень дружелюбным, всегда готовым помочь персоналом. Каждое утро начиналось с вкусного завтрака и волшебного шоу полёта шаров, за которым можно было наблюдать с террасы отеля. Огромное спасибо сотрудникам отеля за прекрасно проведённое время! Однажды непременно вернусь.
Guest User
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 14, 2024
Special experience. The managers are very polite, helpful and speak English, which is not a given and no small feat in Türkiye. The room we stayed in had a bathroom that left a lot to be desired, with a shower that leaked water and a very low entrance with the risk of hitting your head dangerously. Breakfast plentiful but not exceptional. Comfortable beds. Secure parking. I believe anyway. having quickly visited other facilities that this represents the operating standard of the region but I could be wrong. Overall, the availability and education of the managers can fill the structural gaps but only for two days.
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