Koza Cave Hotel Reviews

Cozy family run hotel. Only stayed one night. Lots of cats. Nice stay ruined by a tour booked by the hotel - Turkish dance. Beware we were overcharged - hotel told us it would be €60 per person (to be paid at the restaurant), which would include transport. Driver is the brother of the lady owner. Went to the dance, and they asked for €65 per person. A couple next to us told us they paid €40 per person. After we kicked up a fuss, we got a refund back however we still don’t know who was trying to rip us off: hotel, driver and/or restaurant. Do your research before agreeing to go on a tour organised by the hotel. That said, the car they organised for us was very reasonable (wife of said driver).

nice view to see hot air balloon . all the staff very friendly . will visit again

All the staff are nice. The view is good. But it is expensive.

I am very satisfied with the front desk staff. They introduced the hotel facilities when I checked in, and served hot coffee in the morning when I watched the hot air balloons. But! The hotel's cleaning staff took the key and opened my door without my consent. I was resting in the room at the time, and suddenly someone opened the door (I had locked it before). It was outrageous! I didn't know what she was going to do when I came in, so I said no! In the end, she said sorry and left. It was terrible! Moreover, the hotel room is not very soundproof. It was the same cleaning staff all morning! She fiddled with the fire extinguisher at the door of my room and made noise all the time!!!

This is a very rip-off hotel. The room photos are not what they seem. The double room for 2,000 yuan is not as big as the one in Home Inn. It is extremely shabby. My head was hit several times when I went in and out of the bathroom, and my family members' arms also rubbed against the stone wall.

Rude attitude, poor service, very bad experience. The price of the hotel is nearly 1,000 euros for two nights, which is much more expensive than a five-star hotel. When I checked in, I told the hotel that we wanted to take wedding photos. The hotel owner said that we could take photos but we had to communicate with the photographer about the precautions. In the afternoon, I took the photographer to the hotel to communicate. After changing several staff members, they refused to take photos. The attitude was very bad, and several people quarreled around us. After calling the boss, they said that we could take photos, and then the person who was angry with us just now went back to the office and sat down without even an apology. Then they told us that if it didn't rain the next day, the balcony would be opened at 7 o'clock. When we took photos the next day, it didn't rain and it was sunny. We asked the hotel if we could go to the rooftop. They refused to open the balcony and refused to refund the room fee for the next day. Finally, when we were putting on makeup in the room, we secretly opened the balcony for other guests to take photos. The facilities and hygiene of the cave hotel are far below the standard of this price. The breakfast tastes very ordinary. There is no door curtain in the room, and there is no cover when going to the toilet.

The hotel is beautiful and the boss is very nice

Good location, nice boss

Not bad hahaha

The hotel staff were extremely friendly, they seem to be a family-run operation. When I booked, they had already sold out of double beds, but when I arrived they asked if I was a couple and then upgraded us to a double room for free. The hotel staff were very friendly and enthusiastic, attentive to the needs of guests, and upgraded our room for free. The room was very clean and beautiful, with a separate living room, and the space was very large. The amenities like shower gel were also of high quality. The room was very clean and tidy, spacious, well-equipped, and with high-quality amenities. The hotel has the best views in Cappadocia, with a beautiful rooftop and Turkish rugs, perfect for photo opportunities. You can see the entire area from the highest point. They have several very cute resident cats, including two kittens, who are very friendly and enjoy playing with guests. Additionally, we only had to check out at 1pm to catch our flight, and the staff were very considerate in allowing us the late checkout. Overall, the experience was excellent! In summary, this hotel left a very positive impression in terms of service, facilities, and scenery. I hope to have the opportunity to stay there again in the future.

酒店員工態度十分惡劣，對客人沒有禮貌。酒店設施簡陋，附近有更多的選擇。 The hotel staff has a very bad attitude and is rude to guests. The hotel facilities are basic and there are more options nearby. Otel personelinin misafirlere karşı tavrı çok kötü ve kaba. Otel tesisleri basit ve yakınlarda daha fazla seçenek var.

Having seen rave reviews about this place, and pictures on social media, I was really excited to stay in this place. Given it's rates are pretty expensive and a lot of the reviews said how it was family-owed, I was expecting a 10/10 stay. However, was surprised by the lack of hospitality here. Check in was met with a lack of a warm reception and general lethargy, almost felt like we were in the wrong place. Our suitcases ended up being carried by 2 ladies who seemed to be struggling to carry it which of course made us feel a bit awkward. Also seemed they did no Booked a room that came with a photographer but the photographer was not responsive at all despite multiple reach outs before the day they were meant to come. This was made even more annoying because we could see photographer lounging in reception not doing anything, we had to go up in photographer in person before we were told more information of how photo would take place. From responses, it seemed like photographers that are used to dealing with influencers and bigger name clients, so they do not treat regular customers with same level of care. Breakfast was decent, not amazing but not awful either. Lovely lady in kitchen served some warm foods to guess, though eating outside would be a struggle if you're not a fan of cats All of that being said, the cave rooms and terraces were amazing, some say it's the highest terrace in Goreme and it really seems so, it was an incredible view and morning watching the balloons take-off from the terrace. Does that view alone make it worth it? Maybe but for the prices, I would imagine there are other places which would offer similar views with better service.

Holy cow - we LOVED our experience at the Koza Cave Hotel. We arrived at 4 AM and were greeted, warmly, by the staff. Our arrival time meant we could stay up to see the famous hot air balloons take off (our host encouraged us to do so - even brought us herbal tea and blankets to sit on the rooftop deck). The rooms are so cool - caves carved right into the fairy castles! Breakfast is wonderful. We only stayed for two full nights but both evenings we started our dinner plans with a drink on the roof (from their fully stocked bar) before heading out to dinner. I cannot say enough good things about the staff, their guidance and assistance, and the views. The room was also spacious and SOOOO comfortable!

Our stay at Koza Cave Hotel in Cappadocia was truly magical. Nestled within the stunning rock formations, the hotel offers an authentic cave-dwelling experience with modern comforts. My spacious cave suite was beautifully decorated with traditional Turkish textiles, making it both cozy and luxurious. The rooftop terrace provided breathtaking panoramic views, especially during sunrise and sunset with hot air balloons dotting the sky. It was on this very terrace that I proposed, making the moment even more unforgettable. Breakfast on the terrace was a highlight, featuring fresh, local ingredients and a variety of delicious options. The staff at Koza Cave Hotel went above and beyond, offering exceptional hospitality and assisting with local tips, tours, and activities. Located in a quiet yet convenient area, the hotel made exploring Cappadocia's attractions easy. Koza Cave Hotel is a perfect blend of history, nature, and luxury, and I highly recommend it for an unforgettable stay in Cappadocia.