OYO Little Emily

Very good location near the beach and the local amusements. Also very near the town centre. Rooms are clean and tidy.

one word DUMP dusty mouldy and rotten we got showed to our room the fridge has never been cleaned to only good thing about it was the door on the way out or if your blind with no smell . dampeverywhere the place needs knocking down we did not even sleep there we went out got some food then went back got our bags and drove home for 3 hours . better than staying

Great room for the money . Very cheap and much better than I was expecting. I would definitely recommend and stay here again .

Terrible place, no reception and lots of loud guests smoking indoors. Slamming of doors and loud cries were the daily sounds. The owner was very quick to turn up and explain the pin code system. I will never return to this dump ever again.

The stay at the hotel was fine. Disappointed that the cleaner never came in all week. I made the beds it was no problem but never had the bins emptied

We stay in a lot of guesthouses as we move around. We don’t leave many public reviews on tripadvisor & google because of what we now do, but every now and then a place does deserve a bit of a constructive writeup. We ran a guest house for over ten years. Negative reviews are something to take seriously and often highlight ‘little’ problems that the operators overlook or where they have let a standard drop. Other negative reviews can simply be someone with an axe to grind to get a part refund but should still be taken seriously and if its legitimate then always give some money back otherwise if they complain to their bank or credit card company and exercise their rights, you’ll end up with the entire fee taken from you by the bank under the credit card agreements. What we’re saying is we’re not easily put off by a few negative reviews. Keep a balance and open mind. We have stayed at other guest houses in the same road and know some of the other owners , therefore through talking to them we had prior knowledge that the Little Emily has recently changed hands and potentially going through a few changes and thats why it ended up on our list of places to visit. We had another business need to be in the area and at short notice at the height of the season finding somewhere starting midweek extending across a bank holiday was near impossible. Most owners want Monday to Friday, Friday to Sunday or Saturday to Saturday. The Little Emily was very accommodating with our dates. This is intended both for the guest that may visit but also constructive suggestion for the owners. It is lengthy though, so stick with it and as a guest you might learn something. Our experience The booking was done direct by phone, no actual problems noted other than the price we were quoted was £5 higher than the booking dot com website, which in our opinion and experience that site should be avoided but that’s another story. We didn’t receive any email or texts confirming our booking, normally something would arrive explaining check in/out times and a bit of info, but not an issue. We arrived at around 2:30pm, front door locked no-one apparently on site. Another family had been there a while and mentioned that they’d been calling the numbers but no answer. Omar I believe his name was, (if it wasn’t then we apologise we were given the wrong name by someone else) appeared a while later announcing he’s the manager and told us all to come back at 3pm for check-in. We came back later, check in was okay conducted in the hallway. The owner isn’t a very chatty person so it was a little awkward but that could be shyness or experience if he’s a new owner and not used to dealing with the public. It really does take a while to build confidence. We had to ask for info rather than it being volunteered, as an owner you get asked the same questions over and over and become very well-rehearsed, another reason for a good booking confirmation document as this is a good place to e

terrible service

Had a family member stay here for the week. There’s no staff in the property - you have to ring them if you need anything. Mattress was super springy and uncomfortable. No house keeping during the week, had to use one towel for the whole week. She was also told by the manager the rooms aren’t always cleaned after people leave.

Nice clean