Kensington Resort Seorak Valley

This was my first time staying at Pet Bern, and I absolutely loved the facilities. It's a fantastic place to stay with your dog. The dog park is well-maintained, and they provide everything you need like dog bowls, a potty pad, stairs, and even disinfectant spray. We had a very comfortable and relaxing stay.

It is a great place to relax in peace. I would consider coming back if the price is reasonable.

I visited with my dog. The area is quiet and designed with good walking courses, but I was a bit disappointed with the pet park. There is only one exercise area, so large dogs, medium-sized dogs, and small dogs all have to use the same spot, which meant my dog ​​couldn't run around freely. The area inside the pet park was poorly managed regarding dog poop and trash, which was inconvenient. I don't think I will ever go there again.

I visited on a family trip, and the facilities were clean and nice, and the staff were friendly.

We went on a family trip to celebrate the New Year. We booked a stay in Lausanne, but they upgraded our room in Lucerne, so everyone was very satisfied. It's a shame we only stayed one night.

Facilities: The room only had one pair of slippers in the toilet. There was no clothes rack in the toilet, only a hook behind the door, which was clearly insufficient. There should be at least three racks, one for dirty clothes, one for clean clothes, and one for towels, hung separately. Cleanliness: We stayed for two days, and no one came to clean. We even had to take our own trash out to throw it away. The mosquito screens were very dirty, probably hadn't been cleaned in a long time; our hands were black after touching them. Two rooms didn't have air conditioning, which could be very hot in the summer. Environment: Located at the foot of Seoraksan Mountain, the air is fresh and the environment is beautiful. Service: The room wasn't cleaned. The breakfast was quite good; you could bake your own waffles.