Hotels Near Goodhew Park in Goulburn

What a cess pit with a shifty owner Hongxiao Tian of Tiamy Investments. When nearing Goulburn on the way home we called ahead and inquired whether 2 rooms were available for my aunt and I the reception(ist?) asked if we were OK with upstairs rooms in an odd way so we said we'd come and have a look first. When asked for a credit card number I gave a debit card number and said it wasn't to be used for payment. When we arrived we waited about 15 minutes for someone to come over to reception, were given the keys to 2 rooms and we went upstairs. it was a very cold night, the rooms were old basic and filthy. Not just missing paint and curtains not fully hung but hair and mess on the floor and very crumpled bedding that someone had at least slept on. the AC units in both room didn't provide any heat at all so after 10 or so minutes we went back to reception and said we couldn't possibly stay there to which we got a mild apology and left. The next morning my debit card was charged and since then I have called and emailed the place with most going unanswered and the reception(ist) telling us she wasn't authorised to provide a refund and only the ”accountant” could do that but that she wouldn't pout us through o him. I have lodged a complaint with NSW Fair Trading and Westpac fraud. I have traveled extensively throughout Australia and Europe and NEVER had an experience as bad as this

We always stay here however I think it’s due for a refurbishment as the rooms are outdated. No mini bar, some of the furniture does not need to be in there, toilet difficult to use as there is minimal clearance from door to where you are sitting. Perhaps place pictures on the wall to showcase the beautiful historical area instead of some of those irrelevant paintings

There is a beautiful church when the balcony opens, and I had a sausage roll for breakfast at the cafe next door. It was also delicious. The room was spacious and the service staff were very kind.

Clean, tidy and reasonably comfortable. For the price we paid and for what we needed, a bed and shower, it was perfect.

We enjoyed a few nights at the Quest apartments in Goulburn. Our two bedroom apartment with two bathrooms was modern, clean and extremely comfortable. We also appreciated the well equipped kitchen and balcony. We found the staff to be friendly and efficient. The only issue we had was with the secure underneath disabled parking as other guests without stickers constantly parked in the car space which was annoying for my hubby who has an injured foot.

The Hotel itself is OK but the night check in is terrible; and even though they say they will won't let me down again; they did. So here I am standing in the freezing cold with a bitter wind at 12.45am on the 24 hour night phone for not 1 minute (as you would expect) but more than 10 minutes waiting for someone to answer. The lady then says she has to log in and check if they have my phone number and credit card (I had already sorted all that out earlier that day with reception). After another 5 minutes (I am like a frozen icypole stick now) she come back and gives me the code so my key will drop down. I got my key, went to my room and door won't open (red light flashing; meant to be green); so went through the whole phone process again; they gave me another key for another room and red light AGAIN! Eventually they had someone open up my original room...I am well travelled and this process is SO BAD. And this is the second time it has happened to me...I wonder why I keep coming back??