Hotels Near Colório Distribuidora in Gramado

Excellent accommodation. High standard of rooms. wide rooms with 2 bedrooms, super comfortable bed and huge bathroom with shower and bathroom.

A few days of rest and relaxation....well, the rooms were large anyway. My wife and I have no words to describe the garbage served for meals at usery prices. But let's start at check in because management should be thrown in the pools then ushered out without towels! Arriving exhausted, a little girl Bruna stood behind the beautiful front desk with the impressive water fall behind her. ”This is going to be impressive, I thought.” Oi...which means hi in Portuguese. Oi, I replied. ”Your name?” Were the next two syllables that came out. (No welcome, great to see you. is this your first visit with us? Just what's your name. But what came next beats any check in I've ever seen or read about. Bruna begins staring at the computer screen while at the same time smelling her wet hair through her nose. I wasn't sure what to say or do. It seemed like a personal moment so I just waited. After what seemed like 10 minutes, she said our room wasn't ready. I told her we actually paid for the night before but were not able to arrive so our room should be ready. She then asked me to see my cell phone reservation. After some time, she called over a colleague who spoke with her for some time then asked if he could take my cell phone to show the manager. ”No,” I said. Be right back, he said. After he came back, saying nothing to me, he spoke to the girl. Shortly after she asked for our documents. No explanation, still no welcome. So that's what being processed feels like. Hungry, we went to the dining room that closes at 3pm. It was 10 past three. I stood at reception for at least 20 minutes, enough time for us to have made lunch. Back to our closed dining room, Sergio was excellent. He escorted us up to the coffee bar (FYI, it opens at noon. Perhaps another name might be in order.) Order anything you want from the menu, he said. We were delighted. Once at the coffee bar a man finally took our order. A few minutes later Sergio was back to take our order. ”We've ordered already, we said.””I know, I need to take your order again, Sergio said.” OK, we thought, whatever. After what seemed like about 30 minutes, our drinks arrived WRONG. The drink order was such a mess we settled for soft drinks. Still waiting for food now some 40 minutes later, it arrived finally. WRONG. They had double ordered our ticket but what arrived first was two orders of my plate. My wife, starving by now, ate what they brought. About 5 minutes later, her order arrived. That's 2 and a half orders of food for those keeping track. Things would have been bad enough if the story ended here but it doesn't. Think of pasta that has the consistency of hard gummy bears and sauce that tastes like warm water with ketchup. Then imagine grease filled French fries and tiny pieces of terrible tasting fish like substance served with tarter sauce. My only possible guess is the people who park cars and the chef decided to switch places for the day. Ah well, there's always breakfast, right? WRONG!

By history, and famous for the hotel leaves to desire a little in the facilities, some old rooms, and with things that don't work, after we complained we re-allocated to a newly pensioned room, they should keep the standard for all rooms. Restaurant Forneria magnificent!! All good!! Understood for Amanda!! Near the center, all near, great for a night walk, because the city security allows us, one of the rare places of the country where we can walk unoccupied by the streets. Payment parking the part (third-party company), we know at the arrival, could give more emphasis on sales platforms, however the service is worth every cent, agility and responsibility with the vehicle, all manoeuvres with education and good the first impression was the best possible! Receptionists and concierge (Albano) very requested and careful. Smsgs and sympathetic. Ulisses spent a job with our kkkk baggage but it was exceptional!! We will certainly come back (I hope to stay in the pensioned rooms rsrsrs).

Hotel muito agradável, atendimento ótimo. Voltaria. PS.: necessário melhorar a Internet por variações ocasionais.

O hotel é bom, tem amplas acomodações, atendimento cordial, quartos bem limpos, porém precisa melhorar bastante em alguns pontos: - precisamos passar roupas e o hotel não disponibilizou ferro e também não possui serviço de lavanderia. - Pedimos o quarto twin, porém ao chegarmos, o quarto era com cama de casal. Conseguimos resolver, mas foi bem desgastante uma vez que estávamos muito cansados após uma viagem muito longa. - O café da manhã muito fraco. Pães velhos, alguns alimentos aproveitados do dia anterior, suco de laranja muito ruim. - O chuveiro muito instável, ao mesmo tempo que a temperatura estava agradável, vem do nada um jato de água muito quente ou muito gelada. Tirando esses pequenos contratempos, quero salientar que a equipe do hotel é sempre cordial e muito solicita em atender nossos pedidos. Destaque para Vitória, a recepcionista muito simpática.

We realized this is the low end of this growing chain of hotels in the city. Upon entering the lobby is freshly decorated and the staff was polite but things got worse as our days continued. We were waiting in the lobby for our ride when a young man approached us about a discount for looking at their newest property. Now, I'd understand this except for the fact that this property is in need of care. Our bedroom had broken lights, drapes that did not close all the way, a shower that the floor needed repair on, and a room that was in general need of a redo. I went to breakfast and discovered the bee hive where our young man selling the new property came from. As I was chased down the hall by another young man trying to sell me another visit to thier showroom, I managed to get by but decided to skip breakfast not wanting to be engaged a third time by the gang that has base camp outside the dining room. How unpleasant. Worst of all, there is a separate beauty shop in the lobby. My wife needed to get her nails done. She made an appointment letting them know she was a hotel guest. Thier system was down as she booked for the next morning. As you can guess, they had no recollection or record of the appointment and told my wife they were booked solid. When my wife asked to see the owner or manager, she was unavailable but, the girl who booked her appointment appeared. In a wave and com'on, she begrudgingly attempted to take my wife back to do her nails. My wife said, ”not like that I'm not going without even an apology or sorry.” The front desk of this hotel, when asked about a restaurant recommendation, looking confused said, ”oh, a place to eat, uhmmmm, I guess I could look and see.” Well done! I guess we won't be back and we certainly won't be booking at your biggest and newest. We needed a place to get our work done and you provided a slop house with your sales people running around bothering everyone at a hotel you run in need of repairs and remodeling. Well done! If you Google, ”great sales techniques,” you'll find under what not to do, this entire hotel as an example including business you allow to mistreat your guests. There are plenty of places to stay in Gramado, pass on this one and the partner chain hotels unless they are the only one left. The good reviews are apperantly from when closer to the time the hotel was built. Build em and abandon them! Excellent strategy folks.

O hotel possui quase 4 estrelas. Prós: Boa cama e travesseiros, Bom banho e produtos de higiene Pessoal educado Café da manha excelente! Contras: O blackout vazou luz por todos os lados As esteiras da academia nao estavam em boas condições Hidromassagem da area comum estava suja e havia comida no chao ao redor da piscina

O atendimento PERFEITO, todo dia recebia um agrado no quarto, um chocolatinho, um mimo diferente... Um elogio a mais para o Rômulo, o mensageiro do hotel, atendimento impecável! Rooming service 5 estrelas também! Recomendo e com certeza voltaremos a nos hospedar! A experiência é voltada para casais, então é um ambiente bem agradável e silencioso

O Hotel Encantos do Sul atende agora pela marca Life Hotéis Infinity e sua unidade de Gramado está localizada próximo ao eixo das Hortênsias, ligação entre Gramado e Canela, mais perto de Canela do que do centro de Gramado. Externamente a construção até traz algum ”encanto” para usar o termo sugerido, mas na minha modesta avaliação, para por aí. A fachada do hotel é em estilo alemão característico da região, mas a parte interna não condiz com o a externa. O Hotel conta com corredores de acesso aos apartamentos que circundam justamente esta fachada, deixando as janelas dos quarto abrirem para estes corredores e não para a parte externa de fato, algo que dificulta a iluminação, a ventilação e principalmente a privacidade, uma vez que se você não fechar as cortinas das janelas de seu quarto, quem passar no corredor tem uma clara visão da sua unidade habitacional. O quarto em si é bem amplo, ideal para famílias. Nós ficamos em uma unidade com 4 camas, duas de solteiro e uma de casal e nos atendeu muito bem. As camas eram confortáveis e o hotel é bem silencioso, proporcionando boa qualidade de sono. Internet no quarto boa. Banheiro funcional, meio antigo, mas em boas condições. No geral tudo OK com a unidade que utilizamos, a exceção mesmo das janelas que abriam para o corredor do hotel. Café da manhã bom, com opções normais que atendem bem, mas é exatamente igual todos os dias sem nenhum destaque especial. O hotel conta com estacionamento, um terreno aberto, do outro lado da rua. Não percebi ninguém monitorando ou cuidando mas a região pareceu bem segura, sem receios de deixar o carro lá. Atendimento bom, normal, nada mais do que a obrigação de quem trabalha no setor. Também não tivemos nenhuma demanda que exigisse mais da equipe mas no geral fomos bem recebidos e bem atendidos durante nossa estada. Foi uma hospedagem que nos atendeu mas passou longe da melhor experiência que já tivemos na região, por isso dei apenas um ”Razoável” mas acho que tem bom custo benefício e, pela tarifa certa, penso que nos hospedaríamos novamente.

O hotel Sky Borges tem um excelente custo benefício. Cerca de 1 km do centro de Gramado, a pé sem problema. O café da manhã é muito bom, com variedades e a vista do refeitório é linda. A piscina é aquecida e bem grande. Eles fornecem transporte se desejar fazer refeições nos restaurantes dos outros hotéis da rede. Valeu muito.