Barceló Carmen Granada Reviews

Response from Property: Dear Sandra,Thank you for your positive feedback.We are truly glad that your stay at Barceló Carmen Granada left a positive impression.We are delighted that you enjoyed our central location, which offers the convenience and charm of Granada right at your doorstep. It is fantastic that you appreciated the exclusive atmosphere of our rooftop terrace, B-Heaven, which provides an unrivaled panoramic view of the iconic Alhambra, especially by moonlight. Our team takes pride in the amenities we offer, and we're thrilled that these aspects contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Response from Property: Dear Guest,Thank you for sharing feedback about your recent stay.We are sorry that the view from your room did not meet your expectations, due to our location in the city centre around buildings. It's wonderful to hear that your overall stay was enjoyable and that our airport shuttle added convenience to your travels.It would be a pleasure to welcome you again. Kind regards,Noelia Cervera, Guest Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.We regret to hear that the parking availability did not meet your expectations. We understand that finding convenient parking can enhance the overall experience and we apologize for any inconvenience this may have caused you. We are continually seeking ways to improve our amenities and services to ensure the satisfaction of all our guests.We are thrilled to learn that the majestic views of the Alhambra and our prime location contributed positively to your exploration of Granada's rich history. It is wonderful to know that you enjoyed the serenity of our rooftop pool and terrace, which are indeed perfect for unwinding. Your kind words regarding our modern amenities and the courteous service provided by our staff are greatly appreciated and serve as a testament to our commitment to exceptional hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Noelia Cervera, Guest Manager

Response from Property: Dear Iñigo, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed your stay with us and appreciated the recent refurbishment of our hotel. It's great to know that you found our rooms to be comfortable and modern. We are also delighted that you enjoyed the B-Heaven bar on our rooftop, offering stunning views and a relaxing atmosphere.Our central location is indeed a highlight, and we are glad that you found it convenient while still being away from the crowds. We truly appreciate your recommendation and are grateful for your continued patronage over the years.We look forward to welcoming you back for another memorable experience.Kind regards,Valle GálvezGuest Experience Manager

Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are very happy that you were satisfied with your overall experience at Barceló Carmen Granada. Although our location may not be the most convenient for guests who do not drive, we understand this may cause you inconvenience. We sincerely apologize. We are delighted that you appreciated our hotel's modern minimalist decor and practical bathroom facilities. The Barceló Carmen Granada strives to provide guests with comfort and convenience. Additionally, we're pleased to know that you enjoyed the restaurant options surrounding the hotel and enjoyed our convenient underground parking. Our hotel's location in the heart of the Andalusian city ensures that guests can enjoy Granada's unique charm and easy access. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Noelia Cervera, Guest Manager

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and leaving your valuable suggestions! We are glad that you had a good experience at Barceló Carmen Granada. We are glad that you are satisfied with the room and water quality. Our rooms are equipped with complete bathroom facilities, including shower or bathtub for you to choose, to ensure your comfortable and pleasant stay. Sincerely hope that you can stay again to feel our progress! I wish you a happy life and a safe journey! Noelia Cervera, Guest Manager