I rarely write a review about anything when I travel, but I must comment on this one. I looked at the hotel website before booking this stay. If "European Charm" means "really old and run-down" then yes... it's extremely charming. The pictures on the website make this hotel look wonderful. The actual experience was far from it. I stayed at this hotel for 4 nights on business. The room was never cleaned during my time there, no new towels, no emptied garbage cans, never a bed made, nothing. All of the furniture is old, the TV armoire doors removed to barely accommodate the TV, the bathroom vanity doors so warped they were screwed shut. Beds not comfortable, pillows worse, floors a poor laminate install. Other furniture was old, rickety, yellowed or all of the above. I did not use any of the facilities (spa, restaurant, etc.). Perhaps they would have made me overlook the shortcomings of the room. I'm sorry to have to make these statements at all, but hopefully it helps someone else get the full picture when they consider this establishment.