Guest User
November 10, 2024
Hotel well situated. Room not clean, paper foiled under the wash bassin before we arriver, have to notified reception as it’s been 4 days, long hair in drawer. Spoke we Dec who is in charge about the cleanliness of the room, despite the issue was escalated the hair remain under we left the hotel. Lack of staff at the restaurant, label does not correspond to the food. Pool bar suppose to open at 10:00 am however didn’t open until noon. Food very industrial like the pain au chocolat. Reception staff ask in a rude way where is the pool towel card? Which they didn’t give to us, have to walk to my room and bring him the key pouch which was empty, Bin was not empty, corridor not clean, cherry on the cake we lift up the sofa before we left the room OMG, we found few papers, food and cotton bud this is how they clean the room. PLEASE TAKE ACTION. See pictures