Guest User
November 29, 2023
We have been staying at the Comfort Suites Appleton Airport for the past few years for our annual shopping trip to Appleton. Usually, I am usually very happy with it, the beds are very comfy, the front desk is very friendly and it is in a great location. The hotel is in need of updating. It is showing wear and tear. This year, we stayed November 15 - 17, and I was so disgusted finding hundreds of ants on the floor the morning. I went to the front desk and was told "every hotel has an ant problem, we will let housekeeping know". It was gross, I could not eat breakfast that morning thinking that if they have ants in the rooms, what does the breakfast area look like? After I left my review on the Comfprt Suites websites, the manager emailed me and said he was sorry, that they have an exterminator come in once a month, and that this is the time of year that th ants come in looking for warmer quarters for the winter. Sorry, but not at hotels I want to stay at, and I will be looking for another hotel to stay at for the next trip to Appleton.