Popular Comfort Inn Hotels in Grand Rapids

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Comfort Inn Grand Rapids Airport

Comfort Inn Grand Rapids Airport

3.8/5101 Reviews
This hotel is in a good location and has been updated. The rooms are a decent size and very clean. So why the low review? The elevator is out. That doesn't bother me too much, but it didn't look like anything was being done about. And it leads to the next problem. I was getting three rooms, with one being a handicap accessible room. What floor did they put the accessible room on? The second. See note about not having an elevator above. They did eventually move this room to the first floor. The bathroom light in our room went out, and when I reported it to the front desk the worker looked at me with a look like, ”What do you want me to do about it?” She did inform me that no one would be in to fix things like this for three days. The breakfast was not very expansive or high quality. Which is fine, but they also ran out of half of the items on all three mornings we stayed. We ended up grabbing fast food breakfasts two of the days. Even with all this, I would stay here again if nothing else was available. But I would keep my expectations low and realize that it is a clean hotel with poor service and that I should make other plans for breakfast.

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