Hyatt Place Grand Rapids Downtown

This is beautiful Hotel located on beautiful location. Rooms are beautiful and walkable from the River, On the opposite street is a Grand Rapids one of the oldest building and it’s beautiful. There was a little miscommunication during our check-in. We were told that breakfast timing is from 7-10am but when we reached for breakfast at 9:10, they were already closing and cleaning restaurant. There were around 5-7 families who came after 9 for breakfast. But restaurant gave bread, fruits, butter, Jams, Coffee so we had breakfast. Other than everything was perfect.

Great location! Amazing restaurant right below it as well.

This is our second stay at the hotel. The rooms are great, very pleasant. the staff was very friendly. We will stay ther again, I am sure

Location close to everything downtown GR. Great room, good breakfast and excellent service. Parking a little challenging but once we got the layout, all was good.

I'm extremely picky when it comes to hotels. The Hyatt Place exceeded my expectations. It's a beautiful facility in a great location. Our room was very clean and spotless. We had a beautiful view. The bed and pillows were comfortable. The shower was amazing. The lighting was great. I can't give this hotel enough stars. I would most definitely book this hotel again. I wish we would have take advantage of the free breakfast but we wanted to experience Cheri's for Brunch.

Hyatt Place was everything I personally had hoped for my accommodations. All parts of the hotel I spent time in - my room, the lobby, the gym, and the transitional places like the stairs leading up to the main lobby, etc., were tidy and clean. Breakfast was well-balanced; good mix of fresh fruit and other healthy options. Gym was clean. Staff were welcoming and great. Other guests were quiet. I would absolutely stay here again if I were ever in Grand Rapids.

The entry way and check in area could have better signage as the staff did not greet guests. Although, restaurant/bar staff was attentive and excellent. The room was clean but the toilet needs to be fixed, there was something shoved under it and made loud noise every time pressure was put on it.

We checked into our room around five. Sat down for a little bit went out to get food. Came back to our hotel sat down and started eating. We were on our way to a show when all of a sudden I noticed some blood spots on the corner of my sheets. On a spot where neither of us had been, On the edge or someone is making it. We try not to make a big fuss, we went downstairs and told the front desk clerk what the problem was. They apologized, took a note and wrote down my room number. I let them know we would be gone for about 3 to 4 hours so no one will be in our room. They can change the sheets. They said OK they will get that done for us. we go to the show, we come back 3 1/2 hours later go to our room. The same exact sheets are still on the bed. No one came and changed them. I went downstairs to ask why these had not been taken care of. It is now almost midnight And we had a few drinks and we’re out all night. Would like to be in bed but now we can’t. They tell us no one can change our sheets, but we gotta change rooms. So we had to gather up all of our things, go all the way back downstairs, check out of that room, get new room, keys, then go up eight higher floors then we were to check in after midnight to finally go to bed . We were told we’re getting an upgrade. It was the same exact style room we had. For check out that morning I went upfront and told them what happened because I was still a little upset and all they offered was free parking. Which I feel that’s not right

Loved this stay!