CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Grand Rapids
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
Health Protected
83 Monroe Center St NW, Grand Rapids, Michigan 49503, United States
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With a stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, you'll be centrally located in Grand Rapids, just a 4-minute walk from Van Andel Arena and 6 minutes by foot from DeVos Performance Hall. This boutique hotel is 0.7 mi (1.2 km) from Downtown Market and 1.9 mi (3 km) from John Ball Zoo.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 101 Reviews
Amenities
Fitness RoomPublic ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Gerald R Ford International Airport
(21.6 km)
Train: Vernon J. Ehlers Station
(1.4 km)
Landmarks: Rosa Parks Circle
(190m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Standard King Room-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Desk
Check Availability
Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
1
Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
3
Standard Room, 1 King Bed, Non Smoking (Larger Room)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
2
Standard Room, 1 King Bed, Non Smoking (Faces Street)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
Standard Room, 2 Double Beds, Non Smoking (Faces Street)
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
1
Standard Room, Multiple Beds, Non Smoking
1 King bed and 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
3
Standard Queen Room-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
3
Standard Room, 1 King Bed, Non Smoking (Soaking Tub)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Desk
Check Availability
1
Standard Room, Multiple Beds, Non Smoking
1 Queen bed and 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
4
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
3
Standard Room With Two Double Beds-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Desk
Check Availability
2
Standard Room, 1 Queen Bed, Non Smoking (Faces Street)
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
2
Room with Two Double Beds-Disability Access-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Bathtub
Towel
Private Toilet
Desk
Check Availability
Hide Room Types
Guest Reviews(101)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Josh Dressel
March 31, 2023
Doesnt have a water dispenser but otherwise stay was great
Verified traveler
February 1, 2024
The location is awesome. The room was beautiful and spacious. Beds were fairly comfortable, on the soft side. Everything was eco-concious which is nice.
However... when my son tried to take a shower and was trying to figure out how to adjust the water temp, it ended up making a horrible loud noise. My husband figured out that he had turned it towards cold and that's what caused it. So we figured out how to stop it, but for about 5 minutes it was just awful and not a good start to our stay. The bigger problem was that there was no real way to adjust the temperature of the room. There was a thermostat. I turned it down to 68. But the temp of the room stayed at 74 degrees all night. That is too hot to sleep! My whole family slept horrible because of that. Unless this is addressed, I'm afraid we will look elsewhere for a hotel room next time we are in the area.
William
January 28, 2024
It was ok. I'm not a fan of having to turn on all the lights just to go to the bathroom in the middle of the night
Cynthia
January 27, 2024
Very small room, okay for overnight; horrible wi-fi connection; parking on the street is one hour metered parking, otherwise $24 in structure, overall not worth the price
Tony
January 22, 2024
Comforter wasn’t washed. Shower flooded all over bathroom floor. Took over an hour to get towels. No carpet in room anywhere so during winter water tracked everywhere in room. No hanger closet or dresser. Entire room was the size of a closet.
Derek
January 3, 2024
There was no room service, the front desk didn’t want to clean our room. We had to ask for them to clean. They didn’t hardly have any towels available. They offered no usual hotel accommodations like even lunch snacks or even bottled water. I was heavily disappointed at the level of service and basic customer service at this place.
Robert
December 20, 2023
We were moved to a different room because the tv didn’t have a signal. The new room the tv couldn’t change channels. The new room had broken floor tiles. It was late when we checked in and later when we switched rooms. We reported the latest issue in the morning. When asking for a refund 6 hours later was told no (when I called) that since it was booked through ******* they can’t issue a refund! Do yourself a favor and stay at one of 30 other hotels in GR that are just as nice but everything works in their rooms! Worst one night getaway for the wife and I ever! They truly do not care about their customers!!!
Ellette
December 14, 2023
Upon arrival the staff person was not in the least bit friendly. In fact she did not even greet us. She closed her book went to the computer and waited for us to tell her our name. We were not given any information regarding the hotel other than where to find the elevator to our room. The room itself was okay but the bathroom was not at all clean. Mildew in the shower grout and years worth of dust on the woodwork. In addition we realized we were only left one bath towel for two guests and had to request another. We have stayed at this location many time years before but the property has definitely declined and the staff has as well.
Charles
December 7, 2023
The instructions for parking were unclear and confusing and we were billed three times for the room and had a difficult time getting our charges reversed. Parking garage for the area is also a problem because if you stay overnight you get charged for 36 hrs, even though our stay was less than 24 hours
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
Breakfast not provided.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2011
- Number of Rooms: 48
With a stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, you'll be centrally located in Grand Rapids, just a 4-minute walk from Van Andel Arena and 6 minutes by foot from DeVos Performance Hall. This boutique hotel is 0.7 mi (1.2 km) from Downtown Market and 1.9 mi (3 km) from John Ball Zoo.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional features at this hotel include wedding services and a television in a common area.
Enjoy a meal at CitySen Lounge or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional features at this hotel include wedding services and a television in a common area.
Enjoy a meal at CitySen Lounge or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Services & Amenities
Most popular business facilities
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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