Fjaerland Hotel

Room was dirty and rotten sewage smell wouldn’t stay here again

No parking facilities, £8 I paid on the top of booking. Rooms too small. No staff was there. Just gave us door code . You have nobody with whom I will contact. When I arrived staff told me to call head office no if I need anything.

AVOID AT ALL COSTS! Very long story short, we (family with 3 young children) couldn't get into the room (managed to get into the hotel because another guest held the door). Called the "helpline" which got through to TRIP.COM who have taken 2 days to issue a refund after my husband travelled around Great Yarmouth looking for somewhere else for us to stay..... We WILL NOT be booking anything else with TRIP.COM

Absolutely dirty and disgusting

The room is small and our view was a wall. It was also noisy, and the groundfloor was dark and creepy, reminded me of the hotel in the film 'The Shining'.

Nothing like the picture creepy abandoned if you want a cheap room and not wanting much in return. I didn’t stay there in the end. Very dated no staff at all

I didnt like nothing do not go by the pictures online!!!! Id rather stay in a guantanamo bay. The bedding was unclean. The smell was worse then sewage. The carpet was like walking in paint. Windows wouldn't shut and the shower didnt run hot water. There was takeaway rubbish in the cupboard and the whole place made me feel sick that me and the misses ended up leaving to go travel lodge

. The Hotel was discusting. I had to spend as liitle time as possible their due to the smell which smelt like raw sewage. Their were electrical cables visible in the walls and alarms going off at all times of the day and night. The room was tatty and dirty with cupboards damaged and no tea or coffee in the room. The shower was dangerous as t would fluctuate from cold to scalding hot. Things were so bad I was forced to leave a day early. In my opinion this hotel is not safe and needs closing down before someone gets hurt or worse.

The pictures on here and other sites are very misleading. They date back to when the hotel was owned by other people that actually lived there and took care of the place. Now, the place is deserted with no staff on site. the code to the hotel is emailed 7 hours before you arrive and also the code to the bedroom assigned to you. We had an issue where one code to the room didnt work. Two phone calls later and a visit from a local technician we eventually got into out rooms. Our first room seemed decent, two single beds pushed together and no room to swing a cat. The toilet smelled, the room was hot and we couldnt turn the radiator off. Apart from some cobwebs dangling from the ceiling it was okay. Our second room however was horrible. Down a dark corridor which was so narrow both my shoulders touched the walls. The room was at the back, two single beds again. The toilet door wouldnt shut, it was actually deteched from the hinge at the bottom. It was only later when i needed to go to the loo before bed that i realised the toilet floor was soaking wet, it seems the radiator was leaking and judging by the smell for some time. The drawers encroached on the exit so needed to make sure you didnt catch your hip on the way out. The ceilings were dirty with so many cobwebs, this hasnt been cleaned properly for some time. Having said this the bed was comfortable. Would love to have stayed here some years back when it looked a lovely hotel. You get what you pay for I suppose.