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Hotels Near Famous Attractions in Green

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Avista Utilities

Quality Inn Central Roseburg
3.7/5102 Reviews

Quality Inn Central Roseburg

Roseburg|8.13km from Avista Utilities
We took our kids to Roseburg so we could visit wild life safari and stayed here for 2 nights. We booked a suite to make it special for them. When we checked in I gave the guy my ID and debit card and he said he found my reservation then asked to see my American express card that I paid with, I told him that I didn't have one and that's not mine. After 20 minutes of him checking things and assuring me he had us in with the right reservation he told me we had there nicest room. We were in our room unpacking when strangers walked in and claimed it was there room, so my husband went to the office and the guy said he booked the other couple wrong and gave us new keys. Then going to dinner none of our keys worked, we then had to get new ones. We were assured everything was good. At 11pm that night someone started banging on our door and the same guy claimed we needed to come to the office to sort things out. My husband went and finally dealt with someone new, where they told us we were not I the suite we had booked, our address and card had been put on someone else's reservation and in the morning we could move to our real room. This was a huge inconvenience for our trip, going to the office multiple times and then having to switch rooms with 5 kids under 10. And the only thing we were given for our trouble was $40, the difference between the rooms. We were told by the owner that there was nothing they could do for us. And the excuse given for the huge mix up, ”oh that guy only works nights” Extremely unprofessional except for the girl in the office that helped us.

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Spangler Vineyards

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