Holiday Inn Express & Suites Greenwood Mall

We enjoyed our stay and would suggest to others.

This place should be investigated! Many of my friends said they have overcharged their account! and front desk staff are scammers I talked to the General manager who's name is Catherine who overcharged my card and did not seem to mind acted like it was a accident something didn't seem right with her.

Great experience as always

the place was really nice and the people there was really friendly enjoyed my time there

Nice hotel it is new

Nice, clean property. I enjoyed my stay here.

Everything was good . I enjoyed my stay here.

After telling the staff about my dirty bathroom, the guy offered to change my room. Well, that bathroom wasnt clean either. House keeping doesn't seem to very thorough. But they will interupt your sleep to make sure youve checked out on time, although my "do not disturb" sign was on the door. Did I mention the large road that met me at the door of my first, after checking in??? I was very disappointed.. especially since the cost was $170. The week before, I stayed at Comfort Imn for half the price and much better service.

I wanted love this hotel but, sadly, there were a lot of misses on their part. The bathroom was dirty & the cosmetic work on the sheet rock looked terrible. EVERY SINGLE lounge chair by the pool was broken so that you couldn't sit in any of them. One of the elevators was broken & after asking a few workers. Its slways being worked on & people have even gotten stuck in it. Lastly, we were charged on 2 different cards for our room & instead of refunding us she wanted to argue that we had booked 2 room....THAT DIDN'T EVEN MAKE SENSE....& actedlike it's our problem to figure out.