Hyatt Regency Denver Tech Center

best place to stay

Everything was awesome.

Our second time at this hotel. The location was ideal for us. Clean and modern. Had dinner here one evening and we were happy with the quality of the food and the service. We would stay here again.

My son and I were in town for a lacrosse tournament and I forgot to make a reservation, but was welcomed with open arms...Thank You!

Bathrooms are worn and paint peeling off, the room service was slow to respond to phone calls, everything else was quite good

Hotel was nice, however the customer service was horrible. I booked 3 rooms and each room was under my name however two of the rooms had another family members name so they could check in. When I called I was given a confirmed rate. Checking in was easy, however they charged my card twice. When asked about it they said it was a glitch and they could not do anything about it. Thankfully my bank was able to remove one of the charges. My air conditioner wasnt working at full capacity, the dining room was over rated and very expensive. We chose to eat somewhere else. When I checked out, my room rate was fine, one of the other room rates were over charged and instead of saying we will get it fixed, they demanded to see my email confirmations proving my rate for each room and night. They threw a big fit because they had to fix their mistake. The third room, well it was a nightmare. My email confirmation showed that room was staying an extra night and when I told them they had messed up again, they said the people in that room would have to come down before 11 and recharge their room key. When they went down to fix the key, the hotel threw another fit about fixing another mistake they made. Now all three of our cards are being charged for extra fees which we made no charges other than paying for the room. And dont get me started about the $20 parking fee. They even charged us for parking on our checkout day, we checked out at 7:00 am and still got charged $20 for a day that we wouldnt even be there. My suggestion is to get a printed copy of your receipt and double check it before you leave the hotel. We will not be staying at this hotel and not even another Hyatt. We travel a lot and had never had this type of experience.