Hotels Near Abbaye de Grimbergen in Grimbergen

I stayed here with colleagues 3 times in 8 days. The first visit I was greeted by a most friendly, understanding, humorous and friendly man who could not have made the process any better. The second visit the man hadn't a smile or any warmth in his greeting. The third time possibly due to my colleague and I trying to discuss that we didn't like having to run the gauntlet of smokers outside the only entrance and it being enclosed on 3 sides we were met with distain, sarcasm, sideways looks between colleagues and frank rudeness. There was no attempt to even try to apologise, quiet the opposite in fact being told that ”it's outside so doesn't matter!” Customer service needs attention. Rooms clean, needs comfy, breakfast adequate. Restaurant available in the next door Ibis standard hotel. Staff here very pleasant. Food below average. Position was great for our needs. Plenty of car parking. Pay at reception for parking of you require a receipt otherwise the barrier doesn't give you one and you have to go back to reception to request one to be emailed to you.

I am a marriott titanium member (over 70 nights a year in marriott hotels for nearly seven years now) . This is my first stay at Courtyard (not EU) Brussels. I would like to thank Ali who came to pick me up at the airport. He showed up on time, he was pleasant and curteous and made me instantly forget how stressfull the day had been up to then. Thank you Ali. As for the hotel itself: the check in was smooth, the room clean, the burger in the restaurant just what the doctor ordered, the Triple carmelite cold and reasonably priced. The hotel is conveniently located close to the NATO, EUROCONTROL and the airport and the good people of the hotel will take you to any of these places because the customer comes first. Again, thank you Ali for being such a good ambassador of my favorite brand .

The hotel was nice and friendly. I ordered room services and food from the hotel restaurant was delicious. Highly recommend and also there’s vegetarian options in the menu. Room was clean and the atmosphere in hotel is chill. But the room we selected had no proper wardrobe. I personally liked their interior style. Would visit again when I come to Brussels :)

What a disappointing experience this was. The price tag is hefty and this is a bare minimum effort of a hotel. Sullen staff who seem to have given up a long time ago, dated decor, a hotel bar that's never open and a breakfast buffet that unfortunately is. No plug covers in the bathrooms, so if you drop a toothbrush or contact, it's gone forever. Not even coffee making facilities in the room. Give this one a miss, because you absolutely do not get what you pay for.

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

Stayed here two nights in mid-January 2023. Hotel is located in a gritty area, with much construction, but just a five minute walk to the main train station, with many transit connections. It's about a 10 - 20 minute walk to various tourist sites in the city. There are convenience stores and dining options nearby. Staff was OK but not overly friendly. Single room was small, but clean and the price was fair. There was a heating/AC unit on the wall but one button was missing and it didn't appear to be working. Temp was OK. There was a small desk and chair. Shower and sink were in the room and toilet in a small closet. The window opened into a narrow ventilation shaft so it was rather dark. Wifi, lights and TV worked fine. I didn't pay for the breakfast. It wasn't great, but it did the trick.

All staff were excellent and helpful. Convenient location right next to Gare du Midi, about 20 minutes' walk to Grand Place (ie tourist centre). Comfortable very clean room. Good breakfast. Useful later checkout time of Midday. Good wifi. The rooms are on the small side and there is a previously mentioned design fault in the bathroom which means the shower tray is too small with limited screen so it is easy to flood the floor if not careful (this would have been easy to anticipate and is frankly ridiculous) . Several power points in room but no kettle and there was no free tea/coffee as mentioned in previous reviews except at breakfast (so bring your own kettle and cups etc if you enjoy hot beverages in the room). The breakfast area is also very cramped and gets awkward getting food when there are more than a few people there. I can't help but feel a bit of attention at the design stage would have remedied a lot of these problems. The area the hotel is located in may be a little seedy for some - similar to areas near big stations in many large European cities . But it is only 3 minutes walk from Eurostar arrival.

We stayed for 2 nights, a Friday and Saturday and had arrived at 1pm but were told we couldn’t check in as too early although we didn’t need the room but it would of saved time as when we came back at 3.30 – there was a long line and an hour wait, so not the best start. Then our room was on the 1st floor when we’d requested a high floor (there are 8 floors). We used the stairs and were greeted by an awful smell, lots of rubbish and dirty laundry by the service lift. The corridor is dark and the carpet desperately needed vacuuming! The room view/ambiance was very disappointing as so dark and gloomy as per photos. Anyway, other than the noise outside from the trams and drunken party goers late at night – you might get some sleep if you’re not a light sleeper like me as even ear plugs couldn’t block out the noise. The bed was huge and very comfy with 2 x single duvets, room was large/clean and bathroom had a good shower/ hot water. There are only 2 pillows which are very soft, fortunately we had our own (as we had travelled by car). There is a fridge in the room and coffee/tea/kettle. Breakfast was chaos Saturday morning; everything had run out and hadn’t been replenished. Lots of people complaining and I overheard someone saying they wouldn’t be paying. The next day wasn’t quite as hectic (we went earlier to avoid the rush). Still very busy but at least there was butter for the bagels/bread and eggs in the cooked station. What we had was enjoyable especially the sausages. If you’re staying more than one night, there is the option to have a voucher for a free drink instead of housekeeping which we went for. Parking: Public car park located under the hotel and costs 22 euros per 24 hours. No discount available for hotel guests. Location: Easy to get around from here on foot although unfortunately there were quite a few homeless people/beggars in the area. With so many hotels available, we wouldn’t return to this one.

On booking.com extra comment was added, honeymoon trip. No acknowledgement was received from the hotel regarding this. Emails we received was over and over again to upgrade the room and extra services. Little acknowledgement of congratulations and thank you for choosing us was enough as customer service. Easy fast check in. Room location was well explained. The room itself was very nice, size wise and clean. slippers, bath rope and extras were foreseen. Also there was a little welcome card with a cookie for the honeymoon. Thank you.

The hotel itself is really nice and the food was extraordinary and delicious. Unfortunately, you cannot open the windows in some of the rooms, as they are blocked with a lock and so the air in the room was smelly and thick the whole time I stayed there. At least the staff should be able to air the room when they clean it. All other aspects were excellent. The construction site next to the hotel is not nice but it did not disturb me that much.