Borinquen is an ok place with a beautiful park/garden, a nice pool-area and interesting wildlife on premise. The excursions we booked (horseback-riding, canopy zip-lining were great - and also great value for money! But that is about it for the positives. The negative points are: - zero communication before arrival. We tried all channels (mail, phone, whatsapp) to get in contact with the hotel before arrival but we were simply ignored. Only when a helpful concierge from a hotel we stayed before called with a local phone did they react. When we arrived it turned out that they received all our messages before. - very low quality of food in all restaurants and also for breakfast. Given that there are no outside options available (the place is in the middle of nowhere...), a real problem honestly. - Rooms are huge, but old and not too clean. - maybe this is our own fault, but we booked the place mainly because of its closeness to the Rincon de la Vieja National Park. It turned out, however, that the park is still a 1.5h drive away.... with the shorter and more direct road 'not recommended'. All in all, a mixed experience and definitely not the highlight of our trip. On the positive side, some of the staff was really outstanding, helpful and competent (but others unfortunarely were not...).