Aranzazu Centro Historico

The hotel was top of the line, the guess staff eas awesome. They were very friendly and dedicated . The staff make you feel very appreciated. I will stay in this hotel the next time i travel to guadalajara.

Everything …Breakfast not good no real eggs they were powdered, and hot dogs, no blankets for bed my wife’s, and I, and my mother-in-law only had a sheet, no coffee makers in the room. When we had booked one executive suite 4 days. The room came with very minimal items. Conditioning control came out of the Wall in room 769. Could not control the air temperature. We usually stay there every time for a convention twice a year. I don’t think anymore. Because of the lack of amenities, I would say it’s more like a one star.

The room was clean and in good condition and my favourite part of the stay was the breakfast. I enjoyed the choices at breakfast. Service was good. What was hard about my stay was that I couldn't get the AC to work when I needed it to and the room was hot during the night.

There was no electricity. Had to climb stairs up to the 9th floor room

No parking even though it was paid for. Personnel told us to park elsewhere. Very rude

I reviewed and chose this Hotel because of location and the amenities. We arrived less then a hour before check-in and they would not check us in til 3pm. We were informed that the pool was closed. I wanted to swim at night. They bar only served three types of beer and no alcohol drinks because the bar was under repair. I think they didn't have a bar tender. The bedroom didn't have blankets on the bed, only a sheet. I had to ask for blankets. The bathroom only had two towels. Nothing to put on the floor when you get out of the shower or at the sink when you wash your hands. The buffet was okay, but there was onions in most of the dood. The hotel staff was very nice and helpful.