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5 star

Quinta Real Guadalajara
4.4/5101 Reviews

Quinta Real Guadalajara

Financial District Guadalajara|0.55km from Los Arcos
Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.

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Business travel

Hotel Velvet Plaza
4.6/5115 Reviews

Hotel Velvet Plaza

Guadalajara|0.27km from Los Arcos
I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still
Fch Hotel Providencia
4.6/5104 Reviews

Fch Hotel Providencia

Financial District Guadalajara|1.93km from Los Arcos
This is not a bad choice for accommodation, but it has made people feel dissatisfied. This is our second time to participate (the time difference between visit and sightseeing is huge), and we clearly noticed that the quality has deteriorated during that time. The emergency measures at the entrance are laws and regulations and appropriate measures, but if when you receive the room, it shows a clear lack of overall cleanliness (not to mention disinfection), that is, we found hair, they have almost no Work or no effect. In different parts of the room and bathroom, dust on the shelves, etc. Fortunately, we noticed a few pieces of broken glass in the shower room, and most importantly, the toilet was not working properly. The reception desk reported everything. It can be said that the attention to the claim was cordial and prompt, without any complaints. One detail related to all these is the product (or wax) they use to wipe the floor of the room, step on shoes, slip and feel that you become barefoot after being soiled by the floor, and then barefoot feels uncomfortable sticky and resistant Chewing the floor, maybe they just need to change the floor cleaning products and methods. The area is beautiful and quiet. Although there is no on-site parking space, it is on the street, but the fact is that it is very safe to park the vehicle in the block and the surrounding environment because there are cameras and people around. In addition, this area is a good place between various places in the city. There are many cafes, bars and restaurants nearby. I think this is the best menu. The staff are very friendly, polite and willing to provide me with zero complaint support. Personally, I still suggest to keep some opinions, let them perfect the quality details they want to publish, or absolutely must reduce the price of some professions to prove its value/quality.

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Top rated hotels in Guadalajara

Searching for hotels near Los Arcos? Compare room rates and reviews to find your ideal stay.
Hotel Plaza Diana
4.4/5102 Reviews
Our tour booked us this hotel for the group, the hotel mentions that the language’s spoken are English and Spanish. No staff speaks English. There’s a restaurant downstairs, La Milonga. We ordered food and drinks. Waited for an hour, no service, my friend received her soup it was too salty. It was like a cup of salt in water with a pinch of mushrooms. I ordered caesar salad and a drink, 60 minutes later we left. Now the room, it’s okay but bathroom has barely hot water, no place to hang towels. No place to put soap and it’s filthy. We were told this is a newer hotel, see the pictures of shower and you get the idea. I won’t waste money on false advertising. Total disappointment.
Del Marques Hotel and Suites
4.1/563 Reviews
Everything is fine here. swimming pool. It is a villa hotel. There is no elevator. In addition, breakfast. Breakfast is only yogurt, dry bread, if you want other things, you have to pay extra. As for a sandwich, you need to receive 19 RMB.
Meson Ejecutivo Guadalajara Minerva - Av Mexico
4.3/599 Reviews
Financial District
Facilities: No air conditioning Hygienic: relatively clean Environment: Restaurant dishes can also Service: more enthusiastic
Quinta Real Guadalajara
4.4/5101 Reviews
Financial District
Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.
Hotel Las Pergolas
4/582 Reviews
Good location, service staff is OK, affordable
Hotel Velvet Plaza
4.6/5115 Reviews
I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still

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