GRAND NEW CENTURY HOTEL GUANGDE

出差來這邊，新開的酒店，環境優雅，附近就有公園遛彎很方便，早上的自助餐種類也很齊全，前台的小林服務態度很好，耐心的介紹了酒店的休閑區及營業時間，非常滿意的一次入住

The room is big and comfortable. Facilities: very new Hygiene: very clean Service: Xiaolin’s service is particularly enthusiastic

房間比較新住的高一點的樓層看着濱問景色很美，這裏的服務員比較職業化各方面都做的很到位

廣德最好的酒店了，房間很寬敞。連續住了兩天

乾淨，衞生，服務熱情

It should be the best hotel in Guangde. I hope it will still be the same in 10 years. Lin Shuting at the front desk is warm and generous.

The last stop of this May Day trip was in Guangde, and we specially booked two luxury suites. But the overall stay experience is very poor. I spent more than a thousand per room to book a suite, but what I got was probably the service of a budget hotel, which is very, very not worth it. First of all, I called the hotel to confirm the day before and on the day of check-in. We will definitely check in, but the arrival time will be relatively late, so please be sure to reserve a room. We arrived in Guangde after 8pm and checked in at the hotel, so I think we should have given the hotel enough time to clean the room. But after check-in, the refrigerator in one suite was locked? ? ? It's very unreasonable. There were passengers checking in that day but the refrigerator was locked. What does it mean? There were no snacks or drinks in the refrigerator in another suite. It was completely empty, but the room I booked included drinks and snacks in the freezer. After staying in the two suites, the residual smell of decoration in the room was still very strong, but there was no air purifier or other equipment in the room, indicating that the room was not ventilated seriously, or that there were fewer passengers staying in the suite. Not long after I moved in, I felt uncomfortable in my throat. In one of the suites, there was no trash can, and only two bathrooms had small trash cans. Routine maintenance of hardware equipment is poor! When I took a shower at night, I found that the water in the shower was very small. The reason was that the shower head was broken and leaking! I can't understand that in a newly opened hotel, the smell of decoration residue is so strong. The shower is broken. No one has done daily inspections and repairs when it is broken. It shows that the management of the hotel is very poor. Once again, the experience is very bad! What happened after checking out the next day was ridiculous! We left the hotel at 11 o'clock. Before leaving, I called the front desk through the room phone and informed us that both rooms were checked out now and the room cards were left in the room. Please let them know. The front desk responded well. And off we went. Then at around two o'clock, around three o'clock, and around four o'clock in the afternoon, we received calls from the hotel, asking us whether to check out or extend the room. We told again and again that we had informed the front desk in the morning that we had checked out and left our room card in the room. However, there was no communication between the hotel staff at all and they kept calling us to ask us the same thing over and over again. It was really funny! ! It was a very bad experience, especially since I wanted to choose a better hotel and book two comfortable rooms to end the seven-day trip comfortably, but it turned out to be the worst experience in the entire trip. It's far less comfortable than a B&B with a few hundred bucks. Very disappointed and will not choose to stay here again. The only thing that was okay was that the breakfast tasted okay, but there was only one coffee machine, there was a long queue, and I didn't get any drink in the end. I didn’t take any photos of the hotel because the experience was too bad, but I still recommend visitors to Tai Chi Cave and Muzi Villa for dining.

設施新，服務優

設施：很新 衞生：很乾凈 環境：在新區 服務：前台小藺服務很好 很親切