Home Inn (Guangzhou Baiyun International Airport T2 Terminal) Reviews
Home Inn (Guangzhou Baiyun International Airport T2 Terminal)
Floor 2-10, Building 6, No. 10, Airport Avenue, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Home Inn (Guangzhou Baiyun International Airport T2 Terminal) Guest Reviews
4.7/5
Outstanding
1367 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1367)
Positive reviews(1344)
Reviews with photos/video(244)
Offers pick-up/drop-offs(449)
Close to airport(186)
Easy to get around(132)
Friendly front desk staff(115)
Delicious breakfast(73)
Large rooms(58)
Perfect for business trips(45)
Average sound insulation(40)
Negative reviews(23)
Napatsorn
Superior Queen Room
Stayed in Mar 2025
Couples
1 review
Outstanding
Posted on Mar 12, 2025
The hotel is very good. Located just 10-15 mins from airport, and they have free shuttle bus service 24 hrs.
Staff very friendly and helpful.❤️
The rooms are spacious and come with amenities.
Response from Property: 【🏃 Free use of the gym】Dear customer, thank you for your stay and give us a good review! We want to sing the song of our thoughts to the ocean, the ocean gave this wish to the sky, and the sky entrusted the clouds, turning into a light rain gently falling in front of your window, why is the weather changeable recently? It's all because we're thinking about you and thank you along the way! Looking forward to your second stay!
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AAE3
Guestroom (Double Bed)
Stayed in Jan 2025
Business travelers
14 review
Outstanding
Posted on Jan 20, 2025
Good location, clean and comfortable room.
Airport pickup services are a plus point.
Great and friendly hotel staff.
Breakfast is good, too.
Response from Property: 【🌈 Free Parking 🅿】Dear guests, thank you for choosing our hotel and speaking highly of it! Clean and hygienic, high-quality service, convenient transportation, everything, does it make you feel the warmth of "home"? Now we are still running on the road of growth, and we hope to get your guidance and supervision! We look forward to seeing you again soon!
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Anonymous User
Queen Room
Stayed in Dec 2024
Couples
71 review
Outstanding
Posted on Dec 12, 2024
It is a nice place for the business trip. The breakfast is so so.
Response from Property: Thank you for your feedback! We are glad that you find this place suitable for business travel. We will work hard to improve the quality of breakfast and look forward to serving you again!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Business travelers
1 review
Posted on Jan 20, 2025
I think the way the hotel rooms are set up is ok for a short airport hotel stay. But the staff at the hotel, were not very helpful to us as weary foreign visitors upon checkin. The shuttle bus driver in the morning on the way back was so unpolite, and would not help with bags at the airport at all. We could have used a little help to get the heavy bags out of the shuttle as he loaded them in!! So not a good score from us!
Response from Property: 【⌚️ Smart Home 📱】Hello dear guests! We are sorry for your experience during your stay at the hotel. Thank you for your valuable comments to us, and we will strengthen the training of our waiters to improve the quality of service. If you come here next time, I hope to book our hotel again and give us a chance to apologize. Looking forward to coming back again!
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Kuannnnn
Queen Room
Stayed in Nov 2024
Travel with friends
8 review
Great
Posted on Nov 27, 2024
The hotel provide airport pick up (call them through trip.com Internet call) and drop off services (every hour) which is very convenient. Good for a quick rest.
Response from Property: We are very glad that you enjoyed our pick-up service. Convenience and speed are exactly what we pursue! We hope to provide you with a comfortable rest experience next time.
alastairg
Queen Room
Stayed in Oct 2024
Couples
19 review
Outstanding
Posted on Oct 22, 2024
If u are looking for a transit night stay over, this hotel is located about 10-15 mins car ride away from T2. Room is clean and overall a comfortable stay!
Response from Property: Dear valued customer, thank you for your positive review! We are glad to have made your journey more convenient and comfortable. Our constant pursuit is to provide a hotel that meets your needs and makes you satisfied. Thank you for your recognition and support, and your love is the driving force for us to move forward. Please come back anytime, whether you have something to do or not. We wish you happiness every day and are always ready to welcome you!
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Damcze350
Queen Room
Stayed in Oct 2024
Solo travelers
5 review
Amazing
Posted on Oct 19, 2024
Convenient location, just 15min from the airport.
The hotel provides free airport transfer.
I also would like to thank the stuff for helping me out with a taxi payment problem.
I took a taxi from the airport but my aliyah app suddenly stopped working and I wasn't able to pay for the taxi and one of the stuff came forward and let me transfer the money onto his account and paid for the driver.
Thank you so much
Although we use the translator to communicate as the stuff speaks only little English...Excellent service
Would highly recommend
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Response from Property: Dear valued customer, thank you very much for your recognition and positive feedback on our service. It is an encouragement for us. We will continue to strive for excellence and look forward to your next visit, where we will provide an even better service experience for you.
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Scott 263
Guestroom (Double Bed)
Stayed in Aug 2024
Business travelers
32 review
Outstanding
Posted on Aug 28, 2024
Good price for the hotel however , the designs are too old they need to upgrade and match their neighboring hotels
Response from Property: Dear guest: Hello! Our hotel can be picked up and dropped off at both the Airport South and Airport North subway stations. By chance, we met you. By chance, you chose us. There are too many choices in life, and every one of them is a fate. Thank you for letting us know each other. Your thoughtfulness and care will surely bring warmth for a lifetime. Looking forward to meeting you again!
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Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
5 review
Posted on Jun 12, 2024
Firstly, the service is not what as good as it claims to be in the reviews. I had waited for 15 mins before the driver even came and he waited for other people as well in the middle of the night. He did not even acknowledge or help us with the luggage or door.
When I entered the hotel, no one even helped with the luggage.
The room was ok quite comfortable.
Breakfast was ok.
Response from Property: Dear guests, hello! We deeply regret your experience during your stay at the hotel. Thank you for your valuable feedback. We will strengthen the training of all servers to improve service quality. If you come here again next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Aipin
Queen Room
Stayed in Nov 2024
Couples
4 review
Great
Posted on Jan 26, 2025
Location close to airport
Brand new and Very clean room
Response from Property: 【Free Airport Pick-up】Dear Guests: Hello! Thank you for staying in our hotel, thank you very much for your support and affirmation, and hope to spend a good time with you in the future journey. I wish you a happy life and look forward to meeting you again~
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Ben
Queen Room
Stayed in Apr 2024
Business travelers
23 review
Amazing
Posted on Apr 27, 2024
Perfect hotel for a late arrival or early departure from Baiyun airport. No frills but clean and comfortable with a free shuttle bus to the airport. Shame there wasnt coffee in the room to help with the early start, but not a big problem!
Response from Property: Dear Guest: in all the comments, such as the most like five good comments, in all the farewell, such as the most like to see you next time. While the sun is shining, while the breeze is not noisy, while the flowers are not tea, to go on a spontaneous trip, to see friends not seen for a long time, to see the scenery of nature, while relaxing, also remember and small such as sharing yearning for the distance yo
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IcybabyA
Queen Room
Stayed in Apr 2024
Solo travelers
3 review
Posted on Apr 22, 2024
Alot of mosquitoes in the room and staff was impatient when required assistance service.. breakfast quality needs more improvement.
Response from Property: We apologize for any unnecessary inconvenience caused to you due to our inadequate work! Thank you very much for your suggestions and opinions. We have also carried out rectification and training. We hope that similar situations will not happen again during your next stay! All hotel staff look forward to your visit again! Wishing you good health!
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Frank Tam
Queen Room
Stayed in Apr 2024
Couples
11 review
Amazing
Posted on Apr 19, 2024
Free transport from/to airport is great but remember book via their wechat or call them if you has china number.
Response from Property: Dear customer, thank you for choosing our hotel and we welcome you back home. Our airport can be picked up and dropped off from the subway stations to the south and north of the airport. Home is a place for relaxation and a warm harbor. We hope our hotel can become your home outside of home on your journey. No matter where you are, we will steadfastly wait for your return. The stars and the sea, the future is promising, and we sincerely look forward to your return.
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Chin Chun
Superior 2-bed Room
Stayed in May 2024
Travel with friends
2 review
Very Good
Posted on May 27, 2024
Efficient front desk, with free shuttle bus to the airport running 24/7 every hour.
Response from Property: Dear customer, we are very sorry to not receive your five-star rating. However, thank you for choosing our hotel among many hotels. Thank you very much for your support to our hotel. We always believe that a good reputation is always judged by the best customer satisfaction. It is also an honor to serve you. Whether you are on a business trip or traveling, thank you very much for your visit. We look forward to your next visit!
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ANA__STASIIA
Queen Room
Stayed in Feb 2024
Solo travelers
10 review
Outstanding
Posted on Mar 5, 2024
Good location not far from airport, also they have “pick up service “ to airport every hour and this is great . Clean room and friendly staff
Response from Property: Dear guest: Dear, I am very happy to meet you at Xiaoru Business Hotel!I have been searching for it all the time. The moment I met you, Xiaoru wanted to give you the best quality housing experience.Home Inn Guangzhou Baiyun
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