Guest Reviews of Preferred Convenience Hotel (Guangzhou Lukou Subway Station)
8.9/10
1475 reviews
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Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(1475)
Positive reviews(1414)
Reviews with photos/video(494)
Delicious breakfast(120)
Friendly front desk staff(101)
Convenient parking(67)
Close to metro(59)
Comfortable bed(33)
Perfect for business trips(29)
Tasty coffee(15)
Convenient public transportation(12)
Negative reviews(61)
Andy_exp
Standard Queen Room
Stayed in May 2026
Business traveler
44 reviews
10/10
Outstanding
Posted on Jul 3, 2026
An update since my last stay at this hotel… A beverage station has appeared right in the lobby! You can buy your favorite drink without even leaving the building! That said, you can still help yourself to complimentary freshly brewed coffee, just as before. My dear friends!
I've stayed at this hotel many times. I'm not particularly picky about the environment, so I usually just make do. But my check-in yesterday was truly shocking. I have to ask, do rooms not get cleaned after guests check out? You just make the bed and replace the toiletries and call it a clean room? Look at this, I don't even want to say anything. If the hotel thinks this is acceptable, then fine, but I can't stand it. When my charger fell on the floor and I went to pick it up, what did I see? And the water wasn't even hot. I don't know what was going on. I ended up taking two lukewarm showers.
Original textTranslated by Google
Response from Property: I've thought about apologizing to you a thousand times, but I'm so guilty that I don't know how to start. However, I still sincerely apologize for failing to provide you with a pleasant stay and for letting you down. All reasons and explanations are pale and powerless. We can only keep strengthening ourselves and use our actions to earn your forgiveness.
Guest User
Standard Queen Room
Stayed in Apr 2026
Other
5 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Service: Good
Ambiance: Good
Breakfast was decent, and it's convenient to get around with bus stops nearby.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in May 2026
Other
14 reviews
10/10
Outstanding
Posted on Jun 13, 2026
The room was great, the service was warm and friendly, and breakfast was included.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Business Queen Room
Stayed in Mar 2026
Couple
6 reviews
4.0/10
Posted on Apr 28, 2026
Very small rooms wifi also not worked. they donot have room service, for everything you need to go to the reception and ask
They donot gave bread butter jam very basic breakfast option
Response from Property: I've thought about apologizing to you a thousand times, but I'm so guilty that I don't know how to start. However, I still sincerely apologize for failing to provide you with a pleasant stay and for letting you down. All reasons and explanations are pale and powerless. We can only keep strengthening ourselves and use our actions to earn your forgiveness.
Guest User
Standard Queen Room
Stayed in Jun 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jul 5, 2026
Breakfast was included, and the room was very clean.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Apr 2026
Business traveler
15 reviews
10/10
Outstanding
Posted on May 21, 2026
Same like before, everything is perfect! Will stay next visit to GZ
Booked this hotel for my family, and I was a bit unsure at first, so I decided to check it out in person. The service attitude was excellent, and the environment turned out to be quite good too.
**Facilities:** Well-equipped.
**Hygiene:** Clean and very comfortable to stay in.
**Environment:** The surroundings are pretty nice.
**Service:** The attitude was also good.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Business Queen Room
Stayed in Feb 2026
Couple
13 reviews
10/10
Outstanding
Posted on Mar 22, 2026
This hotel is conveniently located right next to the road, with plenty of snack options downstairs. Free parking is available right beside the hotel, which is a huge plus. They also offer a self-serve breakfast. But what really stands out is their excellent service. When we checked out, they noticed we'd forgotten our face wash and called us specifically to let us know. That's truly commendable!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
GklsDX
Business Queen Room
Stayed in Feb 2026
Other
49 reviews
9.0/10
Great
Posted on Mar 19, 2026
The room was a bit small, making it a little difficult to move around, but it offered a quiet escape despite being in a bustling area. The breakfast, however, was incredibly varied and unique. The restaurant downstairs, on the east side, seemed to take advantage of tourists; they charged for a pot of tea per person. For five people, they charged an unheard-of “4+5=20 yuan,” which felt like robbery. The owner even said, “If you had 10 people, I’d charge 40 yuan!” Given their demeanor, they didn’t seem like locals from Guangzhou.
Original textTranslated by Google
Response from Property: Hello, thank you for your stay and for taking the time to share your experience. We are very sorry that your stay was unpleasant. The hotel is constantly evolving, and we will address the issues you raised immediately! We welcome you to stay with us again!
Guest User
Standard 2-bed Room
Stayed in Jan 2026
Traveling with friends
3 reviews
9.5/10
Amazing
Posted on Feb 4, 2026
The environment is quiet and the transportation is convenient. The lobby is already decorated for the New Year.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Great service, affordable prices, and convenient transportation.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
The breakfast was delicious, and there are many snack bars nearby.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Dec 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Feb 1, 2026
Right by the street, easy access, rooms are very clean, and there are two flights of stairs.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!