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Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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Helen 1974
Premier Queen Room
Stayed in Oct 2024
Business travelers
12 review
3.7/5
Posted on Nov 19, 2024
A place located outskirts of guangzhou. A good place the air is good . convenient place a big shopping mall beside the hotel. Looking forward.
Response from Property: Dear guest: Thank you for staying at our apartment and sharing your experience. We are glad that you have recognized every aspect of our apartment. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Rebbi
Executive Queen Room
Stayed in Aug 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Sep 10, 2024
Very kind staff in the whole hotel, at reception everyone was speaking English (which is a big plus in certain areas of China) welcoming you with a smile.
Nice and comfortable lobby area, with area for talk and meet , with free coffee available and the coffee was defined quite good .
Room was big and well organized, with a good layout.
I appreciated how clean everything is, new and well maintained.
Location is very convenient, at the top of Unipark shopping mall, with broad choice of restaurants and a supermarket. Also outside there was a pharmacy and other shops nearby. And also that is a plus, because some other hotels in Nasha could be quite isolated, with nothing around.
Gym is enough for cardio, with nice machine, but pretty much that's it. it was clean and well maintained.
Some cons though :
-The kitchen has NO equipments AT ALL, no plates, not even a pan, so basically it's useless.
Free minibar : one coke and one sprite. that's it. maybe a soda water, a juice or a small can of beer could be consider.
- The breakfast was poor. Little variety, old cheese, old overcooked shrimps, milk that tasted odd. I would highly recommend to upgrade the variety and quality .
Even with some cons, it's definitely a very good stay, definetely recommended !
Response from Property: Dear guest,thank you for choosing us.We are very grateful for your kind comments about our apartment.We do provide pots and pans as well as cutlery, which need to be delivered by notifying the front desk. Thank you very much for your reminder, we have planned to provide tips in the kitchen area and guests who need them can contact the front desk. We are sorry that our minibar and breakfast did not meet your expectations, we will further improve our welcome soft drinks and breakfast varieties in the future.Thanks again for your comment and I hope to see you again in the near future.
MARIOS ILIAS
Two Bedroom Executive
Stayed in Jul 2024
Family
12 review
4.0/5
Very Good
Posted on Aug 9, 2024
We have stayed in Modena with my family as part of our relocation phase to China. So this type of serviced apartment was the choice we were looking for. Hotel has just opened and management has secured that there are no issues. Facilities are brand new and the management is working well to sustain top quality of services. Location is strategic, however the road outside the venue being under reconstruction can be sometimes annoying.
The lobby access by car is currently blocked by the mall management and this can be an issue especially if you come with luggage. There is a great drop off area in-front of the lobby so I am sure it will be soon accessible.
Finally breakfast is not available yet at the premises, and is offered in a HK restaurant at the mall; would be nice to have the breakfast in the hotel.
Our stay has been very comfortable. Appreciating both the level of facilities and the service given our personal needs, we have already extended our stay at Modena for another 5 nights
Response from Property: Dear, thank you for your feedback. For the road reconstruction,we provide noise cancelling earplugs to ensure your sleep. The parking problem has been improved and the car can reach the apartment door directly.About breakfast, because of the new opening, some kitchen equipment is in a deficient state, but now we have started to serve breakfast.We are looking forward to seeing you again.
BuddhablessDylan
Studio Deluxe King
Stayed in Nov 2024
Travel with friends
1 review
3.8/5
Good
Posted on Dec 9, 2024
Facilities: New hotel, good environment, large area, but because of the new decoration, there is still a little smell.
Service: The overall service is mixed. The service of several female front desk staff is very good and their attitude is also very good. But the service of a male front desk staff wearing glasses is really worrying... Let's talk about the room upgrade first. If the front desk staff directly stated that it is not possible to upgrade the room across levels, it is acceptable. After all, this is just a benefit given by Ctrip. But this male waiter directly said that there is no room and no upgrade. The drama is that the room is on the big screen next to him, and Ctrip also has rooms. It is really disgusting to lie to guests with such loopholes. The second thing is that because I dyed my hair temporarily at the music festival, I was afraid that the color would stain the pillowcase, so I asked for a pillow towel. What was sent was the kind of towel that was spread on the floor of the bathroom. Is this a kind of revenge from the front desk? Or does the hotel have no money to buy pillow towels? If there is no pillow towel, sending a bath towel is also OK. The third thing is that I called the front desk to order a wake-up call. The first night was a female front desk, and her attitude was ok. The second night was this male front desk. His attitude was really perfunctory. I really hope that the person in charge of the hotel can hear the recording.
btw The smile of the male receptionist is really disgusting. If you like foreigners so much, go work abroad. I don’t see you showing that kind of service and smile to Chinese people😅😅
The evaluation is absolutely objective. The price of this hotel is not cheap. I usually stay at the nearby Atour and Four Seasons, and I have never encountered such a disgusting front desk!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,非常抱歉未能給您帶來滿意的入住體驗,經過我們瞭解您入住當天可升級的房型的確是住滿了呢,由於草莓音樂節當前訂單較多,熒屏上的內容和攜程的房型是我們當時的工作人員沒有來得及更新所導致的,對此造成的誤會我們深感歉意!關於枕巾和地巾的問題我們有和送物的同事核實過,當時同事給您送的並非地巾呢,地巾是偏大偏厚的,枕巾是長方形偏小偏薄的,當時工作人員給您送的是較小的薄款長方形枕巾呢,可能是形狀上和地巾有點相似,關於服務問題我們也會着重培訓相關的工作人員,讓每一位客人享受到滿意的入住體驗是我們公寓的宗旨,非常感謝您反饋的問題,我們會不斷優化不足的地方,希望下次能給您帶來更好的入住體驗。
Anonymous User
Premier Queen Room
Stayed in Oct 2024
Travel with friends
35 review
4.6/5
Great
Posted on Dec 3, 2024
The hotel apartment has a large room and is comfortable to live in. Huanyu City is downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello, we recognize and support you. The apartment is located in the core area of the sub-center of Nansha District, Guangzhou. The well-designed, modern and simple apartment suites have created a quiet and comfortable habitat for global travelers and business travelers in the bustling city. Your satisfaction is our greatest motivation. We will continue to work hard to make every guest who comes to the store have a wonderful stay experience. Looking forward to your stay again.
Yumiyumi
Two Bedroom Executive
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Facilities: The facilities are very complete! We needed tableware when we took the elderly and children out, so we called the front desk and they sent us a lot of kitchen utensils and tableware! The service was very good
Hygiene: Very good hygiene 👍Everywhere is clean, it is very safe to stay with children
Environment: The scenery is very good, and the surrounding environment is also good
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction is our greatest motivation. We have always been adhering to the hospitality from the heart to provide guests with home-like services and convenient facilities. We will continue to work hard to make every guest who comes to the store have a wonderful stay experience, and look forward to your stay again.
Tim Cook
Premier Queen Room
Stayed in Aug 2024
Couples
13 review
4.2/5
Very Good
Posted on Nov 4, 2024
The apartment is relatively new and the room is large. But the sound insulation is relatively poor. There is no view outside the window. You can order ** takeout, which will be delivered directly by the robot. Hot food is available for breakfast. There is free parking. 
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you for choosing our apartment. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All our staff are looking forward to your stay again!
Guest User
Studio Deluxe King
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very comfortable environment and considerate service. I chose this apartment hotel with my partner. The room is large and warm. The most important thing is that there is a washing machine in the room, which is very convenient. Good reviews, worth coming again. A very good experience, also suitable for business trips, you can have a good sleep. The open-air terrace on the 6th floor can be used to sit and enjoy the moon at night. There are also self-service tea and coffee machines in the lobby☕️, and there is a large shopping mall downstairs. Overall, I am very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,您的滿意是我們最大的動力,我們一直秉承發自內心的待客之道為客人提供賓至如歸的服務與便捷的設施。我們會繼續努力,致力於讓每一位到店的客人都得到一個美好的入住體驗,期待您的再次入住。
Guest User
Studio Deluxe King
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room is bigger than expected, and it is quite comfortable overall. The service staff is also very nice. The flowers are beautiful and the Mid-Autumn Festival atmosphere🎑
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! Our apartment advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
SpoonCL
Executive Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 27, 2024
I went to experience a very good hotel with my family. The ladies at the front desk were very warm and courteous. The hotel and room facilities were very new and clean. There was a large shopping mall next to the hotel, and it was very convenient to get in and out. Because it was my wife's birthday, the hotel upgraded our room and gave us a surprise gift.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,您的滿意是我們最大的動力,我們一直秉承發自內心的待客之道為客人提供賓至如歸的服務與便捷的設施。我們會繼續努力,致力於讓每一位到店的客人都得到一個美好的入住體驗。再次祝福您的太太生辰快樂!我們期待您的再次入住!
Guest User
Studio Deluxe King
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 10, 2024
I came to Nansha, Guangzhou on a business trip and asked a friend in Guangzhou to help me book the hotel. I felt really good after arriving. The lobby is bright and elegant, with various decorations full of artistic flavor. The service staff are courteous and the room facilities are all available. The washing machine has a drying function that is worth praising. It also comes with laundry detergent, which is very convenient. There are free drinks in the refrigerator. Coca-Cola, next to Huanyucheng Shopping Center, it is very comfortable to take a walk here at night, and it is also very close to Jiaomen Subway Station.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the apartment and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Studio Deluxe King
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The room is so big. Although it is a newly renovated and newly opened hotel, it has no smell. The public area is beautifully decorated, and you can take a photo of the beautiful scenery. The gym is free to use and has a changing room, which is very convenient.
Original TextTranslated by Google
Response from Property: 謝謝您對公寓的認可和支持。因為當天大床房訂滿了,和您溝通後給您安排了雙床房,也感謝您對我們工作的大力理解和支持。我們公寓的理念就是致力於為每一位顧客打造旅途中的家,為每一位客人提供温馨愉悦的入住體驗。歡迎您下次再來南沙,公寓全體員工期待您的再次光臨哈!
Xiaohuilang、
Studio Deluxe Twin
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
It is much more spacious than an ordinary hotel room. The room is clean and tidy. When you open the curtains, you can see the mountain view in the distance, which makes you feel very happy. The young man and young lady at the front desk are very enthusiastic and attentive. It's really a great deal to stay in a hotel like this at this price in Nansha. I will stay at your place next time I come to Nansha.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,等候您的來臨!不見不散哦!祝:笑口常開^_^!
Tanxiaoronga
Executive Queen Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The originally booked room type was already full, and the guy at the front desk was very considerate and helped with a free upgrade. When I entered the room, I was really surprised. The room was more than 70 square meters. The 2-meter large bed was super comfortable. There was a super large bay window next to the window. The room was also equipped with a washing machine, refrigerator, etc. It is worthy of praise. The washing machine also has a drying function, and the apartment also provides free laundry detergent. Bathtub and shower room are separate. A very pleasant stay experience, five-star recommendation!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住公寓並分享,很高興公寓的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Studio Deluxe King
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The hotel is newly renovated, and the air purifier is thoughtfully installed. There is no smell at all. It is an apartment-type hotel, clean and hygienic. The kitchen, refrigerator, washing machine, and ironing are all equipped. It is very suitable for business trips. I was given fruits and cakes for my birthday reservation, and I was also given a room upgrade for free. The beautiful lady in the hotel also provided very good service. The front desk of the hotel is on the sixth floor, and there is a large sky garden outside, which is also very suitable for couples to go out. The hotel It's just above Nansha Huanyu City. It's not noisy and the bed is very comfortable. I like it very much. It's my first choice for accommodation in Nansha👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,您的滿意是我們最大的動力,我們一直秉承發自內心的待客之道為客人提供賓至如歸的服務與便捷的設施。我們會繼續努力,致力於讓每一位到店的客人都得到一個美好的入住體驗。期待您的再次入住