Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)

Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station) Reviews

Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)

No. 189 Yongxing Commercial Street, Baiyun District, Guangzhou, Guangdong, 510540, ChinaView Hotel Details
Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)
Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station)
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Vienna Hotel (Guangzhou G105 National Road Xialiang Subway Station) Guest Reviews

4.7/5
Outstanding
682 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(682)
Positive reviews(667)
Reviews with photos/video(71)
Classy environment(96)
Friendly front desk staff(87)
Awesome rooms(77)
Delicious breakfast(44)
Convenient parking(41)
Large rooms(13)
Great air circulation(13)
Stayed multiple times(7)
Negative reviews(15)
Fantistic
Deluxe Twin Room (Workstation Desk + Urban Night View + Guest Sofa)
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 17, 2023
😀 😀😀 5 points for sure this time!!! 009👍👍👍
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xialiang Hotel will be the warmest and most unique one in your memory! Come back to Xialiang Hotel often, and I wish you well!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
018 Good service attitude, convenient transportation, nice hotel, nice environment
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna Xialiang Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. At the same time, the Yumizhixiang restaurant located in the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Anonymous User
Standard Double Bed Room (Work Desk + European Theme)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The service provided by the front desk lady 008 is warm and thoughtful. The environment is beautiful. There is also a laundry room on the third floor. She also helped to upgrade the room type.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Deluxe Double Bed Room (Single Sofa + Work Desk + European Design)
Stayed in Feb 2024
Family
3 review
4.2/5
Very Good
Posted on Feb 17, 2024
It costs 30 yuan per day to upgrade to a business room, which is located inside and is quieter. It is not bad. Disadvantages: 1. The windows are completely closed. Not good. It is recommended to open the windows and leave a gap of 5 to 10 meters for ventilation; 2. No breakfast during the Spring Festival. Not good. It is recommended to have breakfast, lunch and dinner, so that guests can feel at home; 3. No security. Not good, making guests feel insecure; 4. No place to dry clothes. Not good, making guests dare not stay longer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments. From your comments, we are sorry to see that this stay did not meet your expectations. We are sorry for not bringing you a perfect stay experience. The windows are limited to open. The restaurant price is closed during the Spring Festival. It has caused you inconvenience. We are very sorry. Breakfast has been opened on the 18th. The employees are on holiday during the Spring Festival, but the hotel has someone on duty 24 hours a day to check the surveillance. Now they have arrived one after another. There is no outdoor area for drying clothes, but the hotel has free self-service laundry for drying. Your valuable opinions are very important to us. It is a pity that this stay did not meet your expectations. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to your next visit!
Qingjiaowohonglingjinorz
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 24, 2024
008 The front desk lady provided good service and was very enthusiastic. The environment was nice and clean. The hotel provided charging cables, which was very friendly for people like me who often forget to bring charging cables when traveling on business. There is also free parking. I recommend it~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xialiang Hotel will be the warmest and most unique one in your memory! Come back to Xialiang Hotel often, and I wish you well!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Jan 2024
Solo travelers
4 review
1.7/5
Posted on Jan 9, 2024
The room size is OK, the room is quiet, there are mosquitoes in the toilet, the waterproof strips on the door are broken, and there are unknown hairs on the towels. Although it does not affect the stay, you should not be given a problematic room if you spend money. The shower door says push, but it is actually pull. I thought there was something wrong with my understanding. The room phone cannot reach the front desk, and the problem was not dealt with after reporting it. There are lines on the edges of the towels, which looks very unsightly. Not to mention the soap on the washbasin. It doesn't foam after rubbing for a long time? Am I rubbing with a stone? Well... I don't recommend staying if you have any requirements for the room, and don't come if you have requirements. It's not good, and it's far from the subway station. Bad review
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Response from Property: Dear Aidi guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Liliqingqingjing
Superior Room (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is good, the waiters are enthusiastic and greet each other proactively, parking is convenient, and the laundry service on the third floor is very convenient with drying. 018
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Buaiheyinliao
Deluxe Twin Room (Workstation Desk + Urban Night View + Guest Sofa)
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The service attitude of this hotel is very good. Not only are the rooms comfortable and clean, but the hotel is also in a prime location with convenient transportation, shopping and dining.
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Standard Double Bed Room (Work Desk + European Theme)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel environment is good. The service of the 008 front desk lady is very enthusiastic. There is a free laundry room on the third floor and free parking.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Vienna. Jinjiang Vienna has been working hard to create a warm and comfortable stay experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Anonymous User
Deluxe Double Bed Room (Single Sofa + Work Desk + European Design)
Stayed in Apr 2024
Business travelers
17 review
2.2/5
Posted on Apr 6, 2024
I booked a deluxe room for more than 360 yuan a night. I parked the car and drove around to the back community. It took my sister more than 10 minutes to complete the check-in procedures. I checked into the room at 23:30 and found that the smell of smoke was very strong. There were fingerprints and stains everywhere on the wallpaper, curtains and glass, and the carpet was stained. The rubber edge of the bathroom was seriously moldy. Because it was too late to travel at 06:00 in the morning, I didn't change the room. The quality of this hotel is not proportional to the charges around Xialiang. Compared with other hotels in Vienna, this is a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments. From your comments, we regret to see that this stay did not meet your expectations. We are sorry that we did not bring you a perfect stay experience. Our deluxe king-size bed room price should not be so high on weekdays. Parking is in the community behind the hotel. It will be more roundabout if you take the wrong road. The little sister is not very skilled, and the check-in procedure is slow. Xiaowei must strengthen skill training. The smoke and hygiene in the room did not meet your expectations. I am very sorry. Xiaowei must supervise the training of the room sister's room standards and room inspection standards. Your valuable opinions are very important to us. It is a pity that this stay did not meet your expectations. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. I look forward to your next visit!
OK fai
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Sep 2023
Solo travelers
16 review
4.2/5
Very Good
Posted on Oct 2, 2023
This time we have the Mid-Autumn Festival + National Day holidays, so I went to Guangzhou to visit relatives. There were no hotels nearby, so I chose the hotel. The location is convenient. There is also a late-night snack on the opposite road. It is just old and there is no electricity at the bedside electric station. It's so stirred that I have to put it on the countertop!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time out of your busy schedule to write such a detailed and thoughtful review for us. Regardless of the hotel's room off-season or peak season, we will continue to provide warm, thoughtful and meticulous service as always. The photos you reviewed are not from this hotel. We look forward to your next stay!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Sep 2023
Couples
1 review
2.5/5
Posted on Sep 22, 2023
There is no parking space at the main entrance, you have to park at the back of the community. The decoration is like the style of the 90s. There are no lights in the room and no bathrobes. For this environment and this price, the cost performance is not high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments. From your comments, we regret to see that this stay did not meet your expectations. We are sorry for not bringing you a perfect stay experience. The hotel is located next to Guangzhou G105 National Road. Due to the geographical location, the parking lot is in the community behind the hotel. We are sorry for the inconvenience. The decoration is decorated in Vienna standard style. The light switch in the room is above the bedside table. If you have any questions after check-in, you can dial "0" in the room phone to call the front desk so that we can know your request as soon as possible and solve the problem for you in time. We are sorry that our hotel does not provide bathrobes. Your valuable opinions are very important to us. It is a pity that this stay did not meet your expectations. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to your next visit!
Guest User
Deluxe Double Bed Room (Single Sofa + Work Desk + European Design)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is quite nice, the facilities are quite complete, and the price is not that expensive. The only downside is that the area is a bit remote, but the nearest subway station is only about 2 kilometers away, so it is not that difficult to travel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The hotel environment is clean and tidy without any peculiar smell. There is also a very fragrant gardenia fragrance in the lobby. There is a free laundry room on the third floor. The service attitude of 002 is good. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue to work hard and make progress. I look forward to serving you next time!
Guest User
Superior Double Bed Room (Work Desk + Brand Mattress)
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Clean and sanitary, good service
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!