No.112 Wenquan East Road, Conghua District, Guangzhou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Santorini Hot Spring Resort Guest Reviews
4.4/5
1269 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(1269)
Positive reviews(1201)
Reviews with photos/video(634)
Classy environment(284)
Relaxing hot springs(231)
Perfect for kids(114)
Well designed(80)
Friendly front desk staff(52)
Garden view(15)
Clean pool(14)
Negative reviews(68)
@Tauana
Trendy Pool-View Double Bed Room With Private Tub
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 18, 2024
My stay at the Santorini Hot Springs Resort was absolutely wonderful! The room was spacious, romantic, and incredibly comfortable, offering a true slice of Santorini Island in Greece. The private pool in the room was a luxurious touch, perfect for a relaxing and intimate experience. The entire atmosphere was picturesque, with beautiful views and a serene environment that made it feel like a true getaway.
The breakfast and buffet were delightful, offering a great variety of delicious options to start the day right. The public pools were well-maintained and provided a fantastic experience, while the service was impeccable, ensuring that every moment of our stay was perfect. I highly recommend this resort for anyone looking to escape into a little piece of paradise!
6/9
Response from Property: Dear guests, Welcome to SANTORINI HOT SPRING RESORT. You are so beautiful!Your satisfaction is the pleasure of the hotel,We'll keep trying!Looking forward to seeing you next time~Have a nice day
Kimberly Kong
Superior Twin Room With Private Tub
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Very spaces and have in room hotspring 🛁, good breakfast and very good hot springs pools to enjoy where you can spend all time within hotel premises
Response from Property: Dear guest, thank you for sharing your stay experience. We look forward to bringing you more surprises during your next visit. Wishing you a happy life! Guangzhou Santorini Hot Spring Resort
Alex Dewitt Bukater
Trendy Duplex Double Bed Room With Private Tub
Stayed in Aug 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Sep 5, 2024
Was a good experience. Nice room, privet tub, Helpful and polite employees. But the only problem is the breakfast; only with Chinese options. There is a Mc Donald in front of the hotel was a good option during my trip to Santorini resort.
Response from Property: Dear guest,Thank you for sharing your stay!have a nice day~See you next time
Guest User
Superior Twin Room With Private Tub
Stayed in Nov 2023
Family
5 review
4.5/5
Great
Posted on Jan 3, 2024
A pleasant stay ideal for family. We stayed in a family room which was very spacious and easy location for springs. The hot tub was fantastic with a nice view. There is a good range of hot springs however the wave pool wasn't open which my children were disappointed by. The food was okay. An acceptable range for different tastes both Chinese and a few western choices. As the place is a bit old it's a little tired in places but I would go again for the lovely photo opportunities, great room and good atmosphere.
Response from Property: Dear customer, hello! Thank you for your thoughtful feedback on us. We are glad that you had a pleasant vacation in Santorini. The estate is designed with a Greek Aegean style design concept and enjoys the world's rare radon containing baking soda hot springs, with a blue and white Mediterranean style. It is known as the "Santorini of the East". Santorini Hot Springs Estate has always been committed to providing every guest with high-quality service and a comfortable environment, Your satisfaction is a great affirmation of us! Looking forward to your next visit! Wishing you a happy life! Santorini Hot Springs Resort
Vikram Singh
Deluxe Double Bed Room With Private Tub
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Nice and clean rooms, hot spring view is so natural. Hotel staff was so friendly.
Response from Property: Dear guests : Thank you very much for your choice and comments to share, your trust and satisfaction is our driving force, sincerely thank you for your support! Santorini Hot Spring Resort
JJJZZZ
Dome Skylight Double Bed Room With Private Tub
Stayed in Sep 2023
Couples
14 review
2.7/5
Posted on Sep 10, 2023
It is a pretty picturesque resort, but sadly a lot of facilities and areas were closed for the summer for example hot springs and sauna room. It was dark and deserted at night. The private pool wasnt clean. The breakfast was average.
The public pools and hotsprings were relaxing, but id like more variety. I really liked the theme of the room and surrounding areas.I might give it a try again in winter. But i dont recommend
it in summer if you want the full experience..
Response from Property: 尊敬的賓客,感謝您對酒店的點評!不足之處我們深表遺憾。您的寶貴意見對我們非常重要,我們將繼續完善好酒店設施,加強員工的培訓,若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Mahmoudmuj
Deluxe Double Bed Room With Private Tub
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very 👍
Response from Property: 謝謝親的嘉許,感激滿滿!您的滿意就是我們酒店的動力,無需贅言,常來就好~期待與您的下次遇見。廣州聖託利温泉莊園
Helen
Deluxe Twin Room With Private Tub
Stayed in Dec 2024
Family
26 review
3.0/5
Posted on Dec 15, 2024
Facilities: A bit old, feeling unclean everywhere
Hygiene: The toilet was not cleaned, dirty
Environment: OK, the public pool was too dirty on Friday night, and I don't know when the water will be changed~
Service: Such a small bottle of water, only two, the delivery of water was very slow and said that it would be charged or something, although no money was charged, but the experience was extremely bad
The most important thing is that the toilet is too smelly, I didn't sleep well all night, it was too smelly and unbearable 😔
The hot spring water is good, but the water is too small, it takes more than 2 hours to slow down. There are snacks and fruits in a small pool, and children like to eat
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住聖託利温泉莊園,未能給您提供完美的入住體驗,我們深感抱歉。我們高度重視每一位賓客的反饋,我們已經第一時間和酒店管理層及相關部門分享了您的寶貴意見,並作出對應檢查。您在入住期間遇到任何不滿意的情況,歡迎致電酒店總機轉酒店迎賓經理與我們聯繫。再次感謝您的意見反饋,幫助我們不斷提高服務質量。我們期待您的再次到訪,讓我們有機會為您提供更好的入住體驗!廣州聖託利温泉莊園
Guest User
Superior Double Bed Room With Private Tub
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The room layout is reasonable, very elegant, the environment is quiet, the unique white cottage, the green leaves are grandma. Very good, there are all kinds of hot springs in the winding paths, soak in them and enjoy. Excellent service, caring for guests. Thank you very much.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價, 酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您對我們工作的認可, 我們懷揣着您的這份信任, 將不斷進取時刻準備着給每一位賓客帶來優質的服務, 期待您的再次光臨!廣州聖託利温泉莊園
Guest User
Garden Suite Three-Bedroom One-Living Room With Private Tub
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Each room is equipped with an indoor hot spring pool. A few friends can travel comfortably and soak in a clean private hot spring at will. There are also dozens of hot spring pools with different temperatures and characteristics in the outdoor hot springs. The hotel is the first choice for family travel. The service staff is also very kind and patient, and must be praised 5🌟!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好! 感謝您分享在廣州聖託利温泉莊園的入住體驗。您的意見及建議已被分享至酒店團隊,以便不斷提升我們的服務質量。期待您下一次的蒞臨能感受到我們的提升。祝生活愉快! 廣州聖託利温泉莊園
Fanjufenzi
Deluxe Twin Room With Private Tub
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 5, 2024
A large Mediterranean-style hot spring hotel with accommodation and hot springs in several areas. It has a large capacity and will not feel crowded even during long holidays. However, my skin was very dry after soaking in the hot springs, probably because of the heavy "medicine" from the large flow of people. The toilets 🚽 generally did not work well. We stayed in three rooms for two nights, and both rooms had this problem. I hope the hotel can upgrade and solve it. Other aspects are good, especially the service is responsive 👍
Original TextTranslated by Google
6/18
Response from Property: Dear guest: Hello! Thank you for sharing your experience at Guangzhou Shengtuoli Hot Spring Manor. Your comments and suggestions have been shared with the hotel team to continuously improve our service quality. We look forward to your next visit to feel our improvement. I wish you a happy life! Guangzhou Shengtuoli Hot Spring Manor
Menjiaoyizhi
Deluxe Double Bed Room With Private Tub
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is super big, the bath is separated into wet and dry areas, and the room is very clean! The front desk staff has a good attitude, and the check-in is fast. The housekeeping staff will take the initiative to greet and say hello when they meet! The hot spring temperature is suitable, and the hot spring pool staff is very good. They will take the initiative to ask if the temperature is suitable, and will make adjustments or guide customers to the hot spring pool with the appropriate temperature. It's great!
Original TextTranslated by Google
Response from Property: 感謝小主中肯而又全面的點評,世間的美好莫過於擁有一雙發現美的眼睛,聖託利温泉莊園有您的陪伴,相信會越來越好,希望每次的入住都能給您帶來不一樣的體驗,我們下次見~廣州聖託利温泉莊園
Anonymous User
Courtyard Glass Double Bed Room With Private Tub
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 26, 2024
I have been here twice and stayed in 2 room types. The first time I came before the epidemic, I stayed in the largest hot spring pool room with my family and children. It was super cool and the scenery was better than the beautiful photos in the surroundings. This time I booked a glass room and the room type was detailed. Upgrade to a larger Sicilian room. OK, I just want to soak in the hot springs this time. It has been almost 5 years since I last came here. It feels as new and clean as ever. Maybe the mattress and pillows need to be changed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好~感謝您一直以來對我們的認可和支持!您的意見及建議已被分享至酒店團隊,以便不斷提升我們的服務質量。期待您下一次的蒞臨能感受到我們的提升。祝生活愉快! 廣州聖託利温泉莊園
Anson
Liuxi Scenic View Double Bed Room With Private Tub
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 8, 2024
It was a good experience. The room we booked was not suitable, so the front desk immediately helped us change it. The staff had a good service attitude, and the children liked it very much. There is also a warm water children's activity area, which is worth recommending!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,非常高興您在我們酒店度過了美好時光!在忙碌的生活中,您選擇了聖託利温泉莊園,我們將竭盡全力讓您滿意。您的信任和滿意是我們前進的動力,真誠感謝您的支持!廣州聖託利温泉莊園
Guest User
Deluxe Twin Room With Private Tub
Stayed in Oct 2024
Family
4 review
3.7/5
Posted on Oct 5, 2024
The room is quite old, the wall in the toilet is dusty and has a big hole, the floor is rusty, the pool is scaled, and the air conditioning system is noisy and affects sleep. It is a relatively poor experience and does not match the price of 980 yuan at all!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!很抱歉這次入住沒有超越您的期望,同時也很感謝您對我們酒店提出了意見。對於您提出的反饋,我們非常重視並已馬上展開自查自糾,再次感謝您的意見反饋,幫助我們不斷提高服務質量。我們期待您的再次到訪,讓我們有機會為您提供更好的入住體驗!廣州聖託利温泉莊園