Ruhua Meisu Apartment Hotel (Guangzhou Fuli Dongshan Xintiandi) Reviews
Ruhua Meisu Apartment Hotel (Guangzhou Fuli Dongshan Xintiandi)
Room 3109, 31st Floor, Building D2, R&F Dongshan Xintiandi, Yangji Village, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Ruhua Meisu Apartment Hotel (Guangzhou Fuli Dongshan Xintiandi) Guest Reviews
4.4/5
132 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(132)
Positive reviews(122)
Reviews with photos/video(33)
Awesome rooms(24)
Great location(14)
Many amenities(9)
Convenient location(9)
Large rooms(8)
Easy to get around(8)
Beds were average(5)
Great value for money(5)
Negative reviews(10)
Anonymous User
Elegant Leisure Double Bed Room
Stayed in May 2024
Family
6 review
2.7/5
Posted on May 5, 2024
Our staying there turned out to be unexpectedly unpleasant. We were looking for a place to stay with a child to be able to warm up the food cooked at home. So far it was the dirtiest place we've stayed at in Guangzhou. I would not recommend it. Hopefully they would be able to change the attitude to the cleanness of the rooms.
6/9
Response from Property: Dear guest, thank you for your review of the hotel. Regarding your stay in the hotel, we will inform the relevant departments of your comments to improve the quality of service. We look forward to seeing you again.
Seemon
Elegant Leisure Double Bed Room
Stayed in Oct 2023
Family
8 review
3.7/5
Posted on Oct 25, 2023
Good choice for family travelers but need improvements.
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
TheaIp
Guestroom (2 beds)
Stayed in Sep 2023
Family
7 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Very good!
Response from Property: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務
Guest User
Elegant Leisure Double Bed Room
Stayed in May 2024
Business travelers
13 review
3.5/5
Posted on May 7, 2024
It's great for a business trip, the room is very spacious, transportation is convenient and good, and there's a washing machine. The only thing that's a little disappointing is that the sanitary products are not clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip. We can create more perfect service for you.
Guest User
Elegant Leisure Double Bed Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
This apartment hotel in Yangji is an ideal choice for travel and accommodation. The geographical location is excellent and there are many surrounding attractions. Whether you want to go shopping or explore local culture, it is very convenient. What's even more rare is that there are many gourmet restaurants in the hotel Zhouguo, ranging from authentic snacks to high-end restaurants, and there are no long lines like other places, which greatly saves valuable time during the trip. The hotel itself is also very satisfactory, the rooms are clean and comfortable, the facilities are complete, and the service staff
Warm and attentive, making you feel at home. Whether you are traveling for business or leisure, this is a very cost-effective accommodation option. Highly recommended to friends who plan to come to Yangji!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Guest User
Elegant Leisure Double Bed Room
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The surrounding environment is good, [face covering] I am a roadie and I don't know where to go. I made several phone calls to the front desk guy to guide me carefully. If I went wrong, the front desk guy came down to pick me up and took me to the front desk to check in. Then Take me to the guest room. I give this service a thumbs up. It’s excellent. The transportation is convenient: all living facilities are provided, such as washing machine, refrigerator, induction cooker, microwave oven, and clothes drying rod.
We have them all. Life is very convenient. It is very close to the Sun Yat-sen University Eye Center Hospital (Zhujiang New Town). The straight-line distance is 300 meters. The Canton Tower is only 2.5 kilometers away. I will stay there next time. I like it very much, very clean
Neat and recommended [strong]
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Guest User
Elegant Leisure Double Bed Room
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The service is good, and the room space is large. It is close to the subway. It is the first choice for business trips. It is worth staying for a long time. It is very clean and the air is good on the high floor.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
FengGG-
Elegant Leisure Double Bed Room
Stayed in Jan 2024
Solo travelers
245 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The hotel is in a good location, just a few minutes away from the subway station. Downstairs, the convenience store has a lot of food and snacks, which I think is quite convenient. It’s also very close to Tianhebei
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Yangfan| Elvis YANG
Guestroom (2 beds)
Stayed in May 2024
Other
9 review
1.7/5
Posted on May 9, 2024
Very bad stay! Room 3217. The bathroom smells really bad! When you open the sliding door, the stench can drift into the room, which is really disgusting! The bed is also very broken and low. The mattress is the bed! The sheets and quilt covers are all damp! The broken air conditioner is probably bought in the second-hand market! 561 RMB!!!
Original TextTranslated by Google
Response from Property: Why didn't you check out? You can refund. You booked a room and changed it. You were not satisfied with 2813, so you changed it to 3217. In the middle of the night, you said there was something wrong with the room. I am embarrassed to tell you. You can refund if you are not satisfied. You checked in after checking in. You took more water and daily necessities. Did I charge you more? Are you embarrassed? During the Canton Fair and 5.1, is your price expensive? 561 is so big. I really want to scold you! Do you want to cheat? I don't have this rule. I won't ask you to refund the money to solve the bad review. You didn't come at night. You checked in before 11 o'clock in the morning. You can refund. I didn't force you to stay.
Guest User
Guestroom (2 beds)
Stayed in Sep 2023
Family
2 review
1.0/5
Posted on Sep 22, 2023
Lightning protection! First of all, it was very inconvenient. I searched for a taxi downstairs for a long time and the location was not accurate. I couldn’t get a taxi even when I went out from downstairs. I kept comforting myself that this location was very cheap. It was also very troublesome to get a room. I had to go to the 31st floor and then go to the 31st floor. I carried my luggage to the first floor and transferred to the elevator on the lower floor before checking in... At first, the twin room was completely different from the picture. It was moldy, smelly and tattered everywhere. I opened the cabinet to find the slippers, which were full of mold... The bed was not made of wood either. The cloth bed was difficult to clean... I thought I was too lazy to change it, but I was tired and endured it. Then the toilet kept smelling like urine. I thought it would be better after flushing the toilet a few times, so I went out shopping. When I came back, the whole room smelled like urine. Let the clerk come over to solve the problem. The clerk asked us to check out at 12 o'clock in the morning? ? I was so tired that I didn’t have time to take pictures so that everyone can see how amazing that twin room is. I’ve stayed in 50 or not 100 B&Bs. This is the worst one I’ve ever stayed in... Later, I was told that there was no twin bed and I had to change it to a king bed. The room we changed at 12 o'clock was so smelly that we couldn't sleep. They still thought we were troublesome and refused to refund the price difference... I was curious and checked the good review IDs. They were all from Hunan. No wonder.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Didn't you check the address when booking a room? The navigation can only lead downstairs. The front desk is on the 31st floor. If you are not satisfied, you can return. You check in at 8 o'clock and ask to change rooms at 12 o'clock. In the meantime, you have to take a shower and use the restroom. I said I can cancel it for free for you. No double. The bed is ready. Can I have a big bed? You agreed to change it after viewing the room. What are you dissatisfied with? If I had known you were this kind of person, I would definitely not have changed it for you. Why would you leave a negative review and ask for money the second day after your stay? My queen-sized bed was sold for 500 yuan, will you make up my money? Did you make it clear at the time that you could refund the room and that you would not be forced to stay? Did I ask you for money after staying for a few hours? The room is bad. If you are not satisfied with the room, just check out. Don't stay for a few hours and ask to change rooms and check out. How do I know what you are doing in there after a few hours?
Guest User
Elegant Leisure Double Bed Room
Stayed in Feb 2024
Family
10 review
4.0/5
Very Good
Posted on Feb 18, 2024
It's okay, the location is pretty good, the facilities are average, and the hygiene is average
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
JesseLao
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
9 review
2.2/5
Posted on Feb 16, 2024
The location of the hotel is difficult to find, the signage is not very fresh, and the room is not very clean either. The parking lot downstairs is always full, so you need to find another parking lot by yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. Regarding your stay at the hotel, we will inform the relevant departments of your comments to improve service quality. We look forward to visiting you again.
Guest User
Elegant Leisure Double Bed Room
Stayed in Jan 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The room is clean and comfortable, overall the personality is high, and the hotel has convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Teresa
Guestroom (2 beds)
Stayed in Dec 2023
Travel with friends
1 review
3.5/5
Posted on Dec 26, 2023
There are no facilities in the room; except for 2 bottles of water, there is no coffee or tea.
Just comfortable and clean
Far from the subway station; taxis cannot reach outside the building
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Family
12 review
2.2/5
Posted on Feb 28, 2024
The hygiene level is poor, the room does not match the photos and is very dilapidated. I thought the location was convenient for a family to hang out for one night, but when I got to the room, it was really unacceptable. In the end, you have to leave immediately and find another hotel. 
Original TextTranslated by Google
Response from Property: Dear guest, you checked in in December and it is now the end of February. Are you unhappy with us again? Or you have reviewed the wrong hotel.