Borman Hotel (Guangzhou Shisanhang Ximenkou Metro Station) Guest Reviews
4.6/5
Very Good
1164 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1164)
Positive reviews(1128)
Reviews with photos/video(198)
Clean and tidy(352)
Easy to get around(92)
Convenient location(81)
Friendly front desk staff(73)
Classy environment(58)
Close to metro(17)
Stayed multiple times(7)
Negative reviews(36)
Alvin
Standard Double Room
Stayed in Jan 2025
Couples
2 review
4.0/5
Very Good
Posted on Mar 2, 2025
In general close to center but not close to subway station
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
E Hui
Standard Room (2 Beds)
Stayed in Dec 2023
Family
1 review
3.0/5
Posted on Dec 17, 2023
Loaction was good. Lots of food nearby. Our group booked 6 rooms for few days. But beware, few rooms got bed bug.
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
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Vegan in China
Cozy Single Room
Stayed in Dec 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Perfect cheap, clean hotel room for my short stay in GZ. Well located. I found it a little noisy in the mornings, so if that bothers you, bring earplugs. Great value for budget travelers.
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
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Guest User
Standard Room (2 Beds)
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 15, 2025
Easy to find food. Convenient.
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Guest User
Cozy Single Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
I had a great stay at this hotel! The room was comfortable and plenty of space for 1 person who was out exploring the city most of the day anyways.
The room and bathroom facilities were very clean and nice. As I had a room without window, I was very happy that there was an air conditioning unit to provide a stream of fresh air and regulate the temperature.
The staff was very kind. Would definitely come back here if I wanted to stay in Guangzhou again.
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
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Simon Haywood
Standard Double Room
Stayed in Jun 2023
Solo travelers
8 review
4.5/5
Great
Posted on Jul 19, 2023
A clean and wonderfully smoke-free hotel, with excellent facilities for the price and located right in the thick of Guangzhou’s old town!
Not to be missed is the nearby Tipsy Cat, a wonderful little coffee shop, that turns into a cocktail bar in the evening, and also the excellent halal food available on the nearby Guangta Lu
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 19, 2023
nice!
Response from Property: 尊敬的賓客您好!感謝您入住柏曼十三行西門口店,您對我們的認可就是我們工作動力的源泉,我們會繼續努力,服務好每一位賓客,期待您的再次光臨!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Other
8 review
1.0/5
Posted on Feb 24, 2025
I never comment, but I couldn't help but comment on this. The actual house I lived in was like this. You can't tell from the pictures that there was a huge pillar, and the front desk didn't tell me in advance that there was a pillar in the house when I checked in. I arrived late at night and didn't want to make any trouble, but the place was quite depressing. There is no sound insulation, and you can even hear the sound of water running next door.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Borrman Hotel (Guangzhou Shisanhang Ximenkou Subway Station Branch). We are very sorry for the inconvenience caused to you during your stay. On behalf of all the hotel staff, we would like to express our deepest apologies. Safety, cleanliness, hygiene and comfort are the most basic requirements of your stay. We will definitely strengthen management and supervision. Next time if you have any questions during your stay, I hope you can contact our customer service manager in time so that we can make timely improvements and communicate with our customer service in time. Looking forward to your visit again and wish you a happy life!
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Guest User
Standard Double Room
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Except for the lack of parking, everything else is very good. Food, transportation and bus downstairs are all very convenient. The room is very clean, and the sound insulation is a little poor, but it is still a very satisfactory stay.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing the Borman Hotel (Guangzhou Shisanhang Ximenkou Subway Station Branch) and for giving us a good review. The hotel is adjacent to Beijing Road, Shangxiajiu Commercial Pedestrian Street, Chen Family Ancestral Hall, Guangzhou Stone Chamber Sacred Heart Cathedral, New China Building (Shisanhang Wholesale Market), Guangdong Provincial Hospital of Traditional Chinese Medicine, and People's Hospital Huifu Branch. We will continue to work hard to give you a better stay experience. We look forward to seeing you again and wish you a happy life!
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Guest User
Cozy Queen Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The room is clean, the service is good, the room is clean and sanitary, it is convenient to eat and drink around, and it is close to the Chinese medicine hospital
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing the Borman Hotel (Guangzhou Shisanhang Ximenkou Subway Station Branch) and for giving us a good review. The hotel is adjacent to Beijing Road, Shangxiajiu Commercial Pedestrian Street, Chen Family Ancestral Hall, Guangzhou Stone Chamber Sacred Heart Cathedral, New China Building (Shisanhang Wholesale Market), Guangdong Provincial Hospital of Traditional Chinese Medicine, People's Hospital Huifu Branch. We will continue to work hard to give you a better stay experience. We look forward to seeing you again and wish you a happy life!
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Guest User
Cozy Single Room
Stayed in Jan 2025
Family
5 review
4.2/5
Very Good
Posted on Feb 6, 2025
Facilities: The hot water comes out quickly and the air conditioning is also good. The stairs are right next to the elevator, which is very convenient. There is a small robot that delivers food.
Hygiene: Fairly clean, no cockroaches or anything like that
Environment: Located in the old town, there are many places to eat in about 5 minutes' walk, and there is an unmanned convenience store downstairs
Service: The front desk is very friendly and responsive
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
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ckkshark
Superior Room (2 Beds)
Stayed in Jan 2025
Family
2 review
4.0/5
Very Good
Posted on Feb 2, 2025
Yuexiu District itself is an old city, and it is quite old. The hotel is also like this. The environment is relatively old, and the room facilities are simple. Anyway, it is just a one-night rest, so I am not so picky. The advantage is that if you visit the old city, you are close to everything, such as Huimin Restaurant, Chen Clan Temple, Sacred Heart Cathedral, Shamian, etc. It is nice to have breakfast and visit the old city. The front desk is good. Two adults and two children have replenished disposable items. If you go out to play in the morning and check out at noon, you can also help put the luggage at the front desk. There is no objection to picking it up in the afternoon. It is still necessary. Overall, the price is not low during the Spring Festival, the accommodation environment is simple, and travel is convenient✌️
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
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Guest User
Standard Double Room
Stayed in Jan 2025
Other
18 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Very good hotel, the waiter has a good attitude, is young and attentive, and provides considerate service. The room environment is very good, clean and comfortable. I have stayed here many times.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing the Borman Hotel (Guangzhou Shisanhang Ximenkou Subway Station Branch) and for giving us a good review. The hotel is adjacent to Beijing Road, Shangxiajiu Commercial Pedestrian Street, Chen Family Ancestral Hall, Guangzhou Stone Chamber Sacred Heart Cathedral, New China Building (Shisanhang Wholesale Market), Guangdong Provincial Hospital of Traditional Chinese Medicine, People's Hospital Huifu Branch. We will continue to work hard to give you a better stay experience. We look forward to seeing you again and wish you a happy life!
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ctxyx2020
Standard Double Room
Stayed in Jan 2025
Couples
17 review
4.3/5
Very Good
Posted on Jan 19, 2025
I went to Guangzhou for fun. This place has convenient transportation, is not noisy, has a laundry room with a washer and dryer, and the room is relatively clean. The price is affordable. It is also very convenient to store things, and the staff are very enthusiastic?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
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ManGood
Cozy Single Room
Stayed in Dec 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Dec 30, 2024
The nearest metro station is about 10-13 minutes walk away. Not critical. The room, as befits a decent establishment, has basic amenities and + a few tea bags, which I have not seen before. There are a lot of shops nearby
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!