Pacaren Hotel

Pacaren Hotel Reviews

Pacaren Hotel

No. 127 North Industrial Avenue, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
Pacaren Hotel
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Pacaren Hotel Guest Reviews

4.7/5
Outstanding
2692 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.6
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All reviews(2692)
Positive reviews(2648)
Reviews with photos/video(177)
Friendly front desk staff(562)
Easy to get around(241)
Classy environment(214)
Convenient location(173)
Close to metro(141)
Well designed(131)
Convenient parking(90)
Good audiovisual experience(64)
Negative reviews(44)
Guest User
180° Tub Projection Chess & Cards Suite
Stayed in Oct 2024
Business travelers
1 review
3.0/5
Posted on Nov 9, 2024
Its filled with mosquitoes, you can smell the sewage from the pipes, stained carpets, and very loud due to the street traffic.  I don't know how this hotel has high reviews.
Response from Property: Dear Guest:Thank you for your support to the hotel. You checked in from November 5 to check out on November 9. You told Ctrip to cancel the order on the last night. You stayed for three days before you informed the room that there were mosquitoes and asked for a full check-out fee. Do you think this is feasible? You pick up express delivery at the front desk every day for the first three nights of your stay, and you haven't reported back to the front desk about mosquitoes and room problems. If you tell us in advance, we can apply for a refund for you, but you can't ask for a refund after you have finished staying.
psyche16
Featured Selected Room (2 beds)
Stayed in Apr 2024
Business travelers
34 review
3.0/5
Posted on May 9, 2024
The hotel is in a very good location, rooms are bit old but its manageable. Hotel staffs are help full. Overall its a nice hotel. There are alot of nice restaurants near by the hotel.
Response from Property: Thank you for your comments on the hotel, we will strive to do better, and you are welcome to visit us next time.
QX Heng
Xinxing Double Bed Room
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Very convenient location. Located right outside of the metro station. The hotel is clean and reception is helpful
Response from Property: (Book in advance for more discounts) If you are happy, your days will not be wasted. Even if it is a photo you took casually or a word you wrote casually, they are what Xiaobo wants to keep the most!
Niaomi
Quiet Elegance Projection Double Bed Room
Stayed in Aug 2023
Couples
1 review
4.5/5
Great
Posted on Oct 2, 2023
We stay here one night after long flight trip, the room is clean n building is easy to find . Service is pleasant. Under ground stations just 1 minute walk from hotel. But it’s not near Beijing Lu ( when you put Beijing lu on search engine this hotel jumped out first ).but opposite the hotel there is a large shopping center for food and clothes everything . Room is a bit small even we paid to upgrade to bigger room. Paid more to have a window half covered with screen. I would say it’s good but somehow the room smells a bit of dump . Not sure if it’s from aircon or the drain. When we opened the door we can actually feel the unpleasant smell. It’s unusual hotel room smells dump. My partner has chest problems so we won’t stay here again . We traveled in china a lot . This hotel is 3 out of 5 in my opinion.
Response from Property: Dear guest:Thank you very much for your support and love for the hotel, and thank you for your comments on the hotel. It's a pity that the smell of the room makes you uncomfortable. We will check all the rooms carefully and try our best to do better. If you have any problems, you can contact the front desk at any time to solve it for you. Someone at the front desk is on duty 24 hours a day. We sincerely look forward to your coming again.
Guest User
Xinxing Double Bed Room
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Super cute hotel. Great location near shopping and restaurants. Rooms are a little bit dark but didn’t bother us too much. Nice decoration and t.v. I would definitely stay again for sure!
Response from Property: Dear guest：I received your five points of praise. Thank you for your love and support to our hotel. We will be better with your support, and we sincerely look forward to your frequent visit. Best wishes for you!
Guest User
Delight Residence Audio-Visual Twin Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
002 very good very well
Response from Property: （提前預訂更優惠）見過大海，看過繁星，但唯獨遇見你，是小鉑長久以來所有奔赴的意義，山野萬里，你是珍藏在微風裡的幸運！
Mun_
Dusk Projection Double Bed Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Modern,artistic, very clean and very good experience for a short stay.
Response from Property: (Book in advance to get better discounts) I heard that you were there in the distance, and I traveled thousands of miles just to find you. The beauty in this world always comes with some surprising encounters, such as when Xiaobo met you and your praise!
Guest User
Dusk Projection Double Bed Room
Stayed in Mar 2024
Business travelers
1 review
3.5/5
Posted on May 1, 2024
Location is good . Breakfast is so so.
Response from Property: Thank you for your comments on the hotel.Because breakfast is a Chinese breakfast buffet may not be to your taste.we will strive to do better, and you are welcome to visit us next time.
Gabriella Monique
Xinxing Double Bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
002 very very good.
Response from Property: （提前預訂更優惠）謝謝您温柔的眷戀與好評，能回饋給您的，只有燦若星辰的喜歡，以及您在小鉑心中無可撼動的地位！
Trang
Dusk Projection Double Bed Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2023
The service is really nice. Room is clean. Very close to the subway009
Response from Property: Dear guest：Thank you for your love and support to the hotel, and thank you for your satisfaction with our service. Sincerely look forward to your coming again.Thanks a lot!
Guest User
Xinxing Double Bed Room
Stayed in Sep 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 1, 2024
Services good !
Response from Property: （提前預訂更優惠）開心的話，日子就不算虛度，即使是您隨手拍的照片，隨意寫的話，都是小鉑最想要留住的！
Guest User
Xinxing Double Bed Room
Stayed in Nov 2023
Solo travelers
10 review
3.7/5
Posted on Jan 18, 2024
Good location, hotel is ok but not perfect
Response from Property: Dear guest：Thank you for choosing our hotel, we will try our best to do better! Sincerely look forward to your coming again.
Guest User
Delight Residence Audio-Visual Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Near to the MRT station.
Response from Property: （提前預訂更優惠）快樂的方式有很多種，最直接的就是見到您的好評，感謝您這條施了魔法的好評，把我變成了一衹開心的小螃蟹，不僅在店裡橫着走，還想和您説蟹蟹！
盧靖 Jasmin
Quiet Elegance Projection Double Bed Room
Stayed in May 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Room is spacious
Response from Property: （提前預訂更優惠）感謝您的五分好評，願您一生温暖純良，不捨愛與自由，數不盡的鮮花與浪漫！
Guest User
Dusk Projection Double Bed Room
Stayed in Dec 2022
Couples
1 review
4.7/5
Amazing
Posted on Jan 31, 2023
Good location and accommodation. The bathroom smelled like urine upon arriving though. Also, the subway is nice and close, so close that it can be heard and felt in our room.
Response from Property: Dear guest：Thank you for your choose Pokaren Hotel to stay in Guangzhou ,we hope you feel comfortable in our hotel. Guests opinions are the foundation of improving hotel service quality.Thank you again for your comment and we sincerely look forward to your visit again!