To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(3360)
Positive reviews(3230)
Reviews with photos/video(997)
Friendly front desk staff(507)
Easy to get around(311)
Convenient for shopping(178)
Average sound insulation(114)
Close to metro(92)
Large rooms(78)
Comfortable bed(49)
Has rooms for families(13)
Negative reviews(130)
Guest User
Deluxe Family Room
Stayed in Oct 2024
Family
4 review
3.7/5
Posted on Dec 3, 2024
Pretty spacious room, around 5-10mins walk to the mrt. There’s one really good bakery nearby and all the famous and long queueing claypot, dimsum (陶陶居,etc) worth staying there
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will try our best to do better and give you a 5-point stay experience next time.
Lilian
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
8 review
4.5/5
Great
Posted on Dec 21, 2024
Great hotel, friendly staff and convenient near to shopping.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life
Anonymous User
Family Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Very helpful staffs and convenient place to stay for shopping and meals, great choices available around
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaofeng strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaofeng looks forward to your visit again
Yan DBS
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very good. Really enjoy the stay. Lovely staff.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Gim heng
Family Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Hao hao hao goodness
Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼進店後的友誼才是真正的永恆,當您感受我們的服務滿意、欣慰的同時,我們也在由衷的高興,您的讚美,您的好評,讓我們深深的感動,祝您開心每一天。
Jeeta
Family Room
Stayed in Oct 2024
Travel with friends
1 review
3.5/5
Posted on Nov 3, 2024
The location is not that far from Beijing road
Response from Property: Dear customer, thank you very much for staying at Lavande Hotel and leaving your valuable feedback. All the hotel staff sincerely apologize for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome your visit again.
min fan
Deluxe Room (2 Beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Good good morning to
Response from Property: 繁華忙碌的都市生活,不停奔波在夢想和現實中,希望我們小楓的努力能給您帶去欣慰,您能滿意,是對小楓最大的支持和鼓勵,相信我們會做的更好喔,感謝您的支持,祝您生活愉快!
安貝勒
Superior Boutique Double Room (Without Window)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Good morning luck
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Ms Hui Ting
Deluxe Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Henhaibucuo nice
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Guest User
Deluxe Family Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Nice location. Recommended hotel.
Response from Property: 最最親愛的朋友,對於我們而言,夢想讓我們一直保持着高昂的氣勢跌跌撞撞的走到現在,親對於小楓的建議與意見,都是我們進步路上最好的鞭策呢,您放心吧,我們將全力以赴,用心做到更好喔!
Steven Chiu
Deluxe Room (2 Beds)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Goods room
Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼進店後的友誼才是真正的永恆,當您感受我們的服務滿意、欣慰的同時,我們也在由衷的高興,您的讚美,您的好評,讓我們深深的感動,祝您開心每一天。
Chan Pat
Business Room (2 beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
good very good 👍 👏
Response from Property: 最最親愛的朋友,對於我們而言,夢想讓我們一直保持着高昂的氣勢跌跌撞撞的走到現在,親對於小楓的建議與意見,都是我們進步路上最好的鞭策呢,您放心吧,我們將全力以赴,用心做到更好喔!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Goo room good morning
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。小楓以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小楓期待您的再次光臨
Jenny
Superior Boutique Room (2 Beds) (No Window)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Good day
Response from Property: 最最親愛的朋友,對於我們而言,夢想讓我們一直保持着高昂的氣勢跌跌撞撞的走到現在,親對於小楓的建議與意見,都是我們進步路上最好的鞭策呢,您放心吧,我們將全力以赴,用心做到更好喔!
Ericx93
Superior Boutique Double Room (Without Window)
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Good good happy
Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼進店後的友誼才是真正的永恆,當您感受我們的服務滿意、欣慰的同時,我們也在由衷的高興,您的讚美,您的好評,讓我們深深的感動,祝您開心每一天。