Vienna Hotel (Guangzhou Panyu Qiaonan Aoyuan Square) Reviews

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有2024年12月新裝修專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: Dear guest, we are very sorry that you are not satisfied with your experience. Xiaowei attaches great importance to the problem you reported. We will feedback to the relevant departments for feedback and adjustment, strengthen the training of the front desk's business skills and service attitude, and ensure that every customer feels warm and professional service. If you encounter any problems during your stay, you can call the front desk at 0. Xiaowei will do our best to serve you. Thank you for your feedback and look forward to your visit again. I wish you a happy life!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。非常感謝您選擇支持小維，小維有專為商務客户推出的行政房，房間是落地窗帶陽台，配置有冰箱、茶具，免費提供咖啡和可樂，酒店三樓還有自助免費洗衣房，退房可在前台免費領取甘泉，再次感謝您選擇入住小維，小維就是您的家，期待您多回家看看，祝您生活愉快！我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Response from Property: 尊敬的賓客，非常抱歉讓您體驗不滿意，您所反饋的問題小維非常重視，這邊會反饋到相關部門進行反饋調整，如您在住期間遇到任何問題都可撥打前台電話0，小維會竭力為您提供服務，感謝您的意見反饋，期待您的再次光臨，再見

Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you for choosing Xiaowei. Xiaowei has newly renovated Executive Rooms, specially designed for business travelers, launched in December 2024. These rooms feature floor-to-ceiling windows with balconies, and are equipped with a refrigerator, tea set, and complimentary coffee and cola. There is also a self-service laundry room on the third floor. You can collect complimentary bottled water at the front desk upon check-out. Thank you again for choosing Xiaowei. Xiaowei is your home away from home; we look forward to welcoming you back often. We wish you a pleasant stay! We will continue to strive to live up to your expectations. Thank you again for your positive feedback on the hotel. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear Guest, Regarding your feedback, we immediately reviewed the security footage and verified that our staff had cleaned and re-cleaned the room according to standard procedures. Management will also conduct a second inspection of the room, and there were no hygiene issues, such as used tissues left in the trash can. Regarding the room type, we checked the order and check-in process, which were all performed according to regulations and are consistent with your booking. We sincerely regret this inaccurate review and always welcome reasonable suggestions based on genuine experiences. We will continue to optimize our services. Thank you for your attention.

Response from Property: Dear Guest, we are very sorry that your experience was unsatisfactory. We take your feedback very seriously and will forward it to the relevant departments for training and improvement. We will enhance the service attitude and professional skills of our staff to improve our overall service quality. We hope to provide you with a perfect stay next time. If you encounter any problems during your stay, please call the front desk at 0. We will do our best to serve you. Thank you for your feedback, and we look forward to your next visit. Goodbye!