Red Level at Gran Melia Palacio de Isora
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guia de Isora

Red Level at Gran Melia Palacio de Isora

Renovated in 2023
#15 of Scenic Hotels in Canary Islands
Avenida Los Océanos, C. la Jaquita, S/n, Guia de Isora, Canary Islands 38686, Spain
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Red Level at Gran Melia Palacio de Isora is an exclusive Adults Only retreat offering personal butler service and enhanced luxury within an exotic resort in Tenerife. Rooms feature King sized bed, private terrace, Nespresso coffee maker, in-room aromatherapy and private parking. Upgrade hydromassage tub and larger terrace. Ocean front villas offer the ultimate experience featuring private garden and pool, al fresco dining area and personalised minibar. Guests of Red Level receive a Water Ritual treatment at the resort’s YHI Spa and enjoy exclusive facilities including pool, Red Level Lounge with complimentary refreshments, and business centre with library and board games. Red Level Terrace Restaurant offers dinner menu with specialty fondues, and lunch menu served poolside on request. Guests can also choose from the resort’s six restaurants and seven bars. The Red Level Lounge serves breakfast daily. Guests enjoy full access to the resorts activities and entertainment, including live music, stage shows and themed discos.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 50 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging Facilities
All Amenities
Surroundings
Airport: Tenerife South Airport
(37.6 km)
Airport: La Gomera Airport
(99.8 km)
Landmarks: Diversion
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Red Level Deluxe Room with Large Terrace And Whirl Pool Bathtub
4

Red Level Deluxe Room with Large Terrace And Whirl Pool Bathtub

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Red Level Deluxe Room with Front Ocean View With Whirl Pool Bathtub
4

Red Level Deluxe Room with Front Ocean View With Whirl Pool Bathtub

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Toothbrush
Room Details
Check Availability
Red Level Master Suite with Bathtub in Terrace
7

Red Level Master Suite with Bathtub in Terrace

Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Private Pool Villa RedLevel
5

Private Pool Villa RedLevel

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
RedLevel Deluxe Ocean Partial
4

RedLevel Deluxe Ocean Partial

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
RedLevel Deluxe Room Ocean View With Whirlpool
6

RedLevel Deluxe Room Ocean View With Whirlpool

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
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Guest Reviews(50)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
M‍i‍r‍i‍a‍m‍ ‍C
June 17, 2024
Increíble de ensueño.Agradecer especialmente el recibimiento de Clara en Red Level, amabilidad y predisposición, que junto con Jessica y Enrique nos han hecho sentir como en casa y siempre con sonrisa. Tb a Luis, mayordomo de Red Level , siempre disponible para llevarnos y atendernos. Fernando, Daniel camareros serviciales y super amables q nos han hecho la estancia muy agradable y fácil. Por supuesto Naikaren y Frainy que gracias a ellas nuestros desayunos en Red Level han sido espectaculares. Isabel en el Rte Nami nos brindó una atención estupenda en la cena. Solo tengo palabras de agradecimiento, enhorabuena por el personal amable, servicial, sonriente y cordial.... Las instalaciones del hotel son impresionantes y maravillosas, por lo q nuestra experiencia ha sido inolvidable y por supuesto para repetir.
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P‍o‍p‍s‍y‍2‍0‍2‍4
June 12, 2024
From the moment we arrived at Gran Melia we felt totally overwhelmed with the wonderful care and attention to detail that we received. We would recommend a holiday here unreservedly. Red Level was the icing on the cake. The staff were fabulous. Friendly, helpful and nothing was too much trouble..the choice of food was outstanding. A truly idyllic, relaxing experience.
C‍a‍r‍d‍i‍f‍f‍P‍o‍e‍t
June 13, 2024
Red Level at this hotel is the perfect experience. We have been three times before and the experience remains the same. Peace, tranquility, relaxation, sun, service. Nothing is too much trouble for the staff, the location is perfect, the rooms are comfortable and the food is excellent. It could be that we come for the breakfasts alone! Unlike others we did not find service reduced, overcrowding or lack of focus. You pay a Red Level price but then you get Red Level service. Even when I lost my room card at midnight reception replaced it within moments and then offered a buggy to get us back without having to walk.
r‍e‍d‍o‍n‍d‍o‍m‍o‍r‍a‍l‍e‍s‍2‍7
June 4, 2024
Última vez en solo adultos red level !!!! Hemos pasado esta última estancia súper relajadas disfrutando de los servicios y del personal de este fantástico hotel que siempre nos acogen con cariño y la profesionalidad que les caracteriza. Desde primera hora del día el agradable desayuno que nos hacen pasar el equipo del le bristrot los delicados cafes de Saray, la simpatia de Elisa, Gladys y Leidy siempre atentas a los detalles, la nueva jefa de sector Naykaren pendiente que el servicio sea perfecto sin desatender ninguna de nuestras necesidades y nuestro querido Rafa siempre tan amable y atento con nosotras haciéndonos sentir como en casa. El equipo de piscina como siempre súper atentos haciéndonos pasar los días más amenos y sin que nos falte de nada y con la simpatía que les caracteriza gracias a todos y en particular Alejandro , José angel , Ernesto , María y jefe de bares Pablo. Darles las gracias a todas las camareras piso y camareras de zonas que nos hacen de disfrutar de cada punto de las instalaciones limpias y en especial a Nidia una señora encantadora que nos tuvo la habitación impecable con cada detalle. Restaurante Nami donde cenamos la mayoría de las noches y podemos decir que es nuestro restaurante de referencia del hotel Por su carta calidad de comida su entregado chef Mario volcado en su vocación de cocinero las atenciones de Roberto Gallego jefe de sector que nos alagan enormemente no nos podemos sentir mejor, mencionar también a Romina por su trabajo impecable y nuestra quería Gabriela ,que pronto será jefe de sector, siempre atenta al servicio y desbordando simpatía. Por último no podemos dejar de mencionar a la recepción y dirección del hotel Lucas , lea … y su jefa de recepción Veronica que no puede ser mejor, es Impecable nos la llevamos en el corazón. Gracias a toda la familia Gran Palacio de Isora y Red Level .
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A‍d‍r‍i‍a‍n
March 8, 2024
Staff very good with lots assistance with several issues during our stay,would definitely recommend
r‍o‍n‍d‍o‍o‍s
May 22, 2024
All the staff were extremely friendly and efficient and nothing was too much trouble. The red level and the gardens were a great experience which my wife and I very much enjoyed. We also got much enjoyment from the lovely pool in such a quiet and peaceful location.
Z‍a‍r‍z‍a‍m‍o‍r‍a‍1‍9‍7‍4
May 19, 2024
Nos ha gustado mucho, dudábamos de si el precio del hotel y del Red Level merecerían la pena pero sin duda sí. Las vistas desde la hamaca son inmejorables, una piscina preciosa, muy tranquila, con agua climatizada, un montón de palmeras, camas balinesas y al fondo el mar. Los dos restaurantes de esa zona merecen mucho la pena, también con vistas al mar. Destacar la extrema educación y amabilidad del personal. Como punto a mejorar diría una explicación un poco más detallada del Red Level. Nos enteramos el último día de que en el Bistrot Provenzale tenían una pequeña carta de comidas y también de casualidad de que la cama balinesa tenía un botón para llamar y pedir algo. Repetiremos.
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J‍i‍m‍_‍c‍h‍a‍p‍m‍a‍n‍1‍2‍3‍3‍4‍4‍5‍5‍6
May 16, 2024
Have to say the hotel, food and staff were very good. Rooms are lovely and decent choice of restaurants. In fact it was a great holiday, until the last day. Told to wait by reception for our transport back to the airport, we waiting an hour and a half. Reception eventually told us the guy had been , could not find us ....and left. Then the rush to get a taxi at the busiest time of the day. The taxi we eventually got cost 60 odd euro's. We were told not to worry, but to keep the receipt and explain to Jet2 what had happened on our return. After a month of chasing we were told, the guy did turn up... we had to pay. The money isn't the issue, we paid a good amount for an Indulgent Holiday, only at the end of the holiday to get stressed out, worried about missing a flight. Jet2 happy to keep 60 quid....and miss out on us ever booking a premium holiday with them again....great business sense
c‍a‍s‍a‍r‍u‍r‍a‍l‍z‍a‍c‍a‍r‍i‍a‍s
May 10, 2024
Trato excelente super amable el personal sobre todo Roberta atenta en todo momento de que estuviera todo bien muy simpática y agradable. Sito especial entorno inigualable, limpieza. Piscina infinita para disfrutar muchísimo en tranquilidad.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 01:00–12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeGluten-free
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2008
  • Renovated: 2023
  • Number of Rooms: 110
Red Level at Gran Melia Palacio de Isora is an exclusive Adults Only retreat offering personal butler service and enhanced luxury within an exotic resort in Tenerife. Rooms feature King sized bed, private terrace, Nespresso coffee maker, in-room aromatherapy and private parking. Upgrade hydromassage tub and larger terrace. Ocean front villas offer the ultimate experience featuring private garden and pool, al fresco dining area and personalised minibar. Guests of Red Level receive a Water Ritual treatment at the resort’s YHI Spa and enjoy exclusive facilities including pool, Red Level Lounge with complimentary refreshments, and business centre with library and board games. Red Level Terrace Restaurant offers dinner menu with specialty fondues, and lunch menu served poolside on request. Guests can also choose from the resort’s six restaurants and seven bars. The Red Level Lounge serves breakfast daily. Guests enjoy full access to the resorts activities and entertainment, including live music, stage shows and themed discos.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportTenerife South Airport
Distance to Airport37.62KM
Average Price FromEUR654
Hotel Star Rating5