Nau Salgados Palm Village - All Inclusive

We stayed here for eleven nights with four adults and a one year old, which in hindsight was a bit too long. This is going to be a long review. There are lots of things to like and dislike and I will split this review up in sections. - Accommodation: clean, very spacious, and with lots of storage space. Nice bathrooms with walk-in drench showers that provide instant hot water. Very large balcony, although quite empty, just a table and four chairs. Could use a deck chair or two. The rooms were also very brown. Maybe they could add a few potted plants to bring some green into the mix, or paint some green palm leaves on some walls. There is a large parking garage underneath each building which is quite handy if you decide to rent a car, as you don't have to leave it out in the sun. - Sleep quality: the lobby bar plays unnecessarily loud music every night (karaoke or bands) until 11:30pm or so, and if you are a light sleeper you can forget about falling asleep before that time. We were on the far end of block 7 and we could still hear every word of the songs. They should tone it down a notch for people (among whom many children) who want to sleep. We've also gotten some problems with some drunk tourists in the room above us who would play loud music from their balcony at 4am two nights in a row. We were not aware how to reach the reception from our room phone as this is not detailed anywhere (dial 99, apparently) so we had to get dressed and physically go to the reception to complain about this on the second night. This problem was then resolved by the security, but whether these guests just left or were thrown out, I cannot say. - Check-in/Check-out: we arrived in the morning and we could not check-in until 4pm. We kind of expected this and were prepared for this but it was still a bit inconvenient with a baby in tow. There is a locked luggage room where you can leave baggage. Before check-in and after check-out. We also opted to pay extra to have a late check-out at 4pm (20 euro/hour), however we were dismayed to notice that our keycards had already been deactivated at 11am on our last day. The reception quickly fixed this but their documentation seemed disorganized. - Pools: there are three pool areas, each with three or four round pools of various depths. There's a ~30cm deep pool for infants in each area. The pools use black tiles, so the pools heat up faster from the sun, but it nonetheless makes them look quite uninviting. The main pools by the restaurants and bar was always very loud and busy. If you want a more quiet experience I'd suggest sitting at one of the other pool areas. Early May is probably still the off-season so there were plenty of sun loungers, even late in the afternoon. The sun umbrellas however looked unmaintained and quite a few of them were straight up broken (wouldn't stay up, or upright). This was not a huge problem as there are still lots and lots of palm trees to provide shade. What the pool areas do lack is

Me and the wife came here for 4 days and overall wasn’t impressed. The rooms were spacious with massive balcony space and room service was great with cleaning the room and stocking up cold water for you. The bars and restaurants served everything in plastic cups which is understandable being you are surrounded by pools. The mixed drinks are a gamble, you either get a well mixed drink or dumping it out and getting a different one. The food here is awful and would rather eat at a McDonald’s every night but, unfortunately there isn’t any other accommodations within walking distance to this resort which leaves you paying for an Uber or taxi to the nearest town.

Went on a golf trip with friends, I ended up getting food poisoning from one of the restaurant's and having to go to hospital. Staff in formed but not even a manager called to see if I was ok. The plates for the food were always cold, so after you put your food on a plate it went cold very quick. Rooms were comfortable but having to ask to get fresh towels on a regular basis. No hand rails in shower's, one of my friends slipped and hurt his wrist and couldn't play golf most of the week. Trying to get a drink from the bar when busy was an over 20 min wait. As you can probably tell we won't be back unfortunately because golf courses are great

A group of 8 of us travelled for an all inclusive golf break. On a positive note the appar**ents were comfortable, spacious and the staff kept us well stocked with fresh towels and bottled water. As everyone else points out, the food ranged from luke warm to stone cold, surely given that so many people complain, the management and chefs would address?. The real let down was the bar, understaffed and at some points a 20 minute queue formed only to then be served a beer in a 200ml plastic cup...the end result being that people would order 4 at a time each and further slow down the whole experience. We ended up going to albufeira and villamoura as the holiday went on to avoid the resort. Will definitely go back to Portugal as we love the courses but will avoid this resort and revert to a vilamoura hotel and enjoy the local restaurants, more expensive but worth it.