Travelodge Guildford Reviews

You get what you pay for, I’m glad we didn’t pay more! Arrival and check in was fine, room was pleasant but basic, tired looking and a touch shabby around the edges. Towels were stained and had holes in. Unfortunately the usb charge points by the bed did not work. With a number of devices needing charging and very limited plugs/charge points in the room this was a problem. I went to reception to explain the issue, it took a further 3 visits and nearly 4 hours for them to move us, by which point it was nearly 8pm and we hadn’t yet been able to properly relax after a long day. This was very disappointing. The hotel is hot, we were provided with a fan but this was of limited use, the further up you go the hotter and not stuffy the rooms get. Black out curtains are very well but the gaps around them were so vast they were pretty pointless. A lot of road noise that didn’t stop all night, as well as trains and cars in and out of the carpark for the gym. Some very noisy guests screaming and using offensive and obnoxious language that frightened both my son and myself. Pillows were too firm for me and I struggled to get comfortable all night. Breakfast was nice, plenty to choose from and the breakfast staff were friendly and helpful. The charge for the wifi is disappointing when we reply on online access so much, other hotels include this in their prices with unlimited devices. Later checkout of midday was appreciated. If we return to Guildford we will use alternative accommodation to Travelodge.