Home Inn (Guilin Railway Station)

Home Inn (Guilin Railway Station) Reviews

Home Inn (Guilin Railway Station)

No. 8 Cuizhu Road, Xiangshan District, Guilin, Guangxi, 541002, ChinaView Hotel Details
Home Inn (Guilin Railway Station)
Home Inn (Guilin Railway Station)Home Inn (Guilin Railway Station)Home Inn (Guilin Railway Station)
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Home Inn (Guilin Railway Station) Guest Reviews

4.6/5
Very Good
350 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(350)
Positive reviews(331)
Reviews with photos/video(61)
Clean and tidy(111)
Convenient location(52)
Easy to get around(50)
Friendly front desk staff(33)
Great value for money(26)
Classy environment(24)
Close to train station(24)
Average sound insulation(11)
Negative reviews(19)
Guest User
Double Room
Stayed in Nov 2024
Couples
5 review
4.2/5
Very Good
Posted on Nov 13, 2024
Good hotel in front of Guilin Railway Station. Room is small but clean and has a nice bathroom.
Response from Property: 從酒店步行幾分鐘就到桂林站;酒店有商務洗衣房,免費自助洗衣,兩洗兩烘非常方便;大堂有休閑卡座和商務辦公區; 非常感謝您的細緻評價,我們一直致力於提供清新整潔的環境與貼心服務,您的滿意是我們的動力。期待您再次光臨,我們會繼續努力保持高品質的住宿體驗。
Guest User
Double Room
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Very convenient and clean place next to the railway station
Response from Property: 【酒店步行幾分鐘就到桂林站】【商務洗衣房,免費自助洗衣,兩洗兩烘又方便】【大堂有休閑卡座和商務辦公區】尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is very close to the scenic spot, there is an electric vehicle parking area at the door, and most importantly, it is also close to Guilin Station! It is very suitable for those who have a tight schedule. You can choose a room on the inside. The room on the outside will have some noise from cars on the road, but it is not bad. The room is compact but has everything. There is a lovely front desk lady who is very nice.
Original TextTranslated by Google
Response from Property: It is only a few minutes walk from the hotel to Guilin Station; the hotel has a business laundry room, free self-service laundry, two washing and two drying are very convenient; there are leisure booths and business office area in the lobby; thank you very much for your detailed evaluation, we are very happy to serve you Providing a convenient location and a complete accommodation experience. We will carefully record the room location suggestions you mentioned and use them as a reference for future guests when choosing rooms. Your satisfaction is our motivation and we look forward to your coming again to enjoy more warmth and convenience.
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The lady at the front desk is very beautiful and the service is very good. Come again next time. Hygiene: clean and tidy Facilities: new Environment: nice Service: attentive
Original TextTranslated by Google
Response from Property: It is only a few minutes walk from the hotel to Guilin Station; the hotel has a business laundry room with free self-service laundry, which is very convenient for washing and drying twice; there are leisure booths and business office areas in the lobby; thank you very much for your praise, we are very happy to leave you a Make a good impression. Your recognition is the driving force for our continuous efforts. We look forward to your visit again. We will continue to provide high-quality services and a comfortable environment.
GLyon
Guestroom (2 Beds
Stayed in Sep 2024
Travel with friends
2 review
2.5/5
Posted on Sep 14, 2024
Facilities: fully equipped and in normal use Hygiene: There are small cockroaches near the toilet seat Environment: Average, a bit noisy at night, rooms facing the street have poor sound insulation, making it uneasy to sleep peacefully Service: The hotel service is still good. If the hardware is not good, software can make up for it.
Original TextTranslated by Google
Response from Property: It is only a few minutes' walk from the hotel to Guilin Station; the hotel has a business laundry room with free self-service laundry, which is very convenient for washing and drying twice; there are leisure booths and business office areas in the lobby; thank you for choosing to stay and sharing your valuable feedback. We are very pleased that the facility is complete and functioning properly. We sincerely apologize for the hygiene issues mentioned and have immediately stepped up cleaning measures. We attach great importance to sound insulation and will start researching improvement options. Although we cannot promise specific changes, please believe that we will make unremitting efforts. In terms of service, getting your recognition is the driving force for us to move forward. We will continue to improve our soft power and make up for the lack of hardware. We look forward to your coming again to experience our progress firsthand.
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Hygiene: Very clean Facilities: perfect Service: Very satisfied
Original TextTranslated by Google
Response from Property: It is only a few minutes' walk from the hotel to Guilin Station; the hotel has a business laundry room with free self-service laundry, which is very convenient for washing and drying twice; there are leisure booths and business office areas in the lobby; Dear guest, thank you very much for your high praise. We were pleased to provide you with a clean, well-equipped accommodation and are pleased that you were very satisfied with our service. Your recognition is our driving force for continuous pursuit of excellence, and we look forward to serving you again in the near future.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
2 review
2.0/5
Posted on Aug 6, 2024
The elevator is broken. There are two big boxes on the sixth floor with a child. They only asked me to help lift them up and lift them down by myself in the morning. The sound insulation is not good and it is very noisy at night when sleeping on the road.
Original TextTranslated by Google
Response from Property: [The hotel is just a few minutes walk to Guilin Station] [Business laundry room, free self-service laundry, two washing and two drying are convenient] [There are leisure booths and business office areas in the lobby] The elevator is running normally. Thank you for choosing our hotel and giving us feedback , we are deeply sorry for the inconvenience caused to you by the elevator failure, because the elevator accessories are shipped from the manufacturer, and the manufacturer arranges for the master to come over for debugging, especially for the inconvenience you experienced with your children and luggage. We attach great importance to the sound insulation issue and Solutions will be explored to improve the quality of living. Your opinion is very important to us. We will take immediate measures to improve our services and facilities. We look forward to seeing you feel our progress when you come again.
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Facilities: Complete, hot water is available immediately. Hygiene: The bathroom is very functional and standard. Cleaning in a timely manner. Environment: The surrounding environment is good, the transportation is convenient, and it is close to the residential area, which is very convenient. Service: The front desk staff was very nice and helped us book a discounted breakfast and arrange a 2-hour delayed check-out. Very caring and perfect service. The overall feeling is good, five-star praise!
Original TextTranslated by Google
6/8
Response from Property: [Hotel renovated] [The hotel is just a few minutes walk to Guilin Station] [Business laundry room, free self-service laundry, two washing and two drying are convenient] [There are leisure booths and business office areas in the lobby] I am very happy to provide you with satisfactory services Check-in experience, your recognition is our motivation. Thank you for your affirmation of our front desk service, environmental sanitation, transportation convenience and surrounding food, especially your praise of Guilin rice noodles. We will continue to work hard and look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Aug 2023
Other
2 review
2.2/5
Posted on Aug 29, 2023
The table in the room hit my feet. I reported it to the front desk but there was no reply until the next day. I would like to ask the merchant and the platform how to deal with it.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, we are very sorry that this stay did not bring you a satisfactory stay experience and that we did not take care of you in all aspects. We deeply regret it and hope that you can stay at our hotel again and witness our progress. Wish you the best. Enjoy your life!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Other
7 review
1.0/5
Posted on Feb 19, 2024
The management is not standardized, and the overnight parking fee is inconsistent with the official one. The official fee is 20 yuan, but the actual offline fee is 30 yuan. I don’t know who secretly hid the extra 10 yuan. 😁
Original TextTranslated by Google
Response from Property: [The hotel is just a few minutes' walk from Guilin Station] [Business laundry room, free self-service laundry, two washes and two dryers are convenient] [There are leisure booths and business office areas in the lobby] Dear guests, I'm sorry that I was unable to check in this time. It can bring you a very satisfactory stay experience. The parking lot is located next to the hotel. During the Chinese New Year, the charge is 30 yuan per night. If you call the front desk, the hotel will tell you the truth. I hope you will come here next time. Check into our hotel, give us a chance to apologize, and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Travel with friends
7 review
2.2/5
Posted on Feb 16, 2024
The hotel is in a good location, but the windows are not tight and air leaks!
Original TextTranslated by Google
Response from Property: [The hotel is just a few minutes' walk from Guilin Station] [Business laundry room, free self-service laundry, two washing and two drying are convenient] [There are leisure booths and business office areas in the lobby] Hello! I'm very sorry that I didn't give you a perfect stay. If you have any questions during your stay, please dial 9 to contact the front desk. We will be happy to serve you! We hope you will stay here next time and witness our progress!
Guest User
Business Double Room
Stayed in Oct 2023
Travel with friends
1 review
1.7/5
Posted on Oct 3, 2023
The room is old and small, the facilities are also very old, and there are cockroaches in the toilet. The staying experience is very poor.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, we are very sorry that this stay did not bring you a satisfactory stay experience and that we did not take care of you in all aspects. We deeply regret it and hope that you can stay at our hotel again and witness our progress. Wish you the best. Enjoy your life!
Anonymous User
Business Double Room
Stayed in Sep 2023
Couples
1 review
1.0/5
Posted on Oct 1, 2023
There are cockroaches in the room There is a big hole in the quilt cover The toothbrush cup is a disposable cup with a plastic bag on it, which is quite inconvenient. The service is average. I asked room service to deliver paper on my mobile phone, but it didn't arrive for an hour or two and I had to make a phone call. And there is no paper in the room, only roll paper The room is near the roadside and the noise is loud
Original TextTranslated by Google
Response from Property: Dear guest, Hello, we are very sorry that this stay did not bring you a satisfactory stay experience and that we did not take care of you in all aspects. We deeply regret it and hope that you can stay at our hotel again and witness our progress. Wish you the best. Enjoy your life!
Xuzhougaoxiansheng
Single Room
Stayed in Aug 2023
Travel with friends
31 review
1.0/5
Posted on Oct 2, 2023
Not good, forget it
Original TextTranslated by Google
Response from Property: Dear guest, Hello, we are very sorry that this stay did not bring you a satisfactory stay experience and that we did not take care of you in all aspects. We deeply regret it and hope that you can stay at our hotel again and witness our progress. Wish you the best. Enjoy your life!
Guest User
Double Room
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Nov 14, 2024
大廳乾淨整潔,服務人員周到熱心。入住第一天因標記地址有誤被導航帶到別處,後經工作人員的熱心幫助終於找到。第二天在陽朔因錯過公交車運營時間,幸好在前台一位女服務人員的熱心幫助下於當晚乘坐別的車回到賓館,使得行程能順利繼續。感謝服務人員熱心周到的幫助。在這裏對那位幫助我從陽朔回到桂林的女服務人員表示深深的謝意!
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Response from Property: 從酒店步行幾分鐘就到桂林站;酒店有商務洗衣房,免費自助洗衣,兩洗兩烘非常方便;大堂有休閑卡座和商務辦公區; 非常感謝您的細緻評價,我們一直致力於提供清新整潔的環境與貼心服務,您的滿意是我們的動力。期待您再次光臨,我們會繼續努力保持高品質的住宿體驗。