No. 4 Beijing West Road, Guanshanhu District, Guiyang, Guizhou, 550081, ChinaView Hotel Details
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Empark Grand Hotel Guest Reviews
4.7/5
Outstanding
3253 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3253)
Positive reviews(3194)
Reviews with photos/video(520)
Large rooms(274)
Near shopping area(149)
Convenient for shopping(145)
Friendly front desk staff(115)
Delicious breakfast(103)
Nice bathtub(52)
Luxurious(18)
Negative reviews(59)
Kivaki
Superior Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Lovely rooms, very friendly staff. Provided a travel cot for my 1.5 year old son which he slept well in. The water from the taps comes out hot so no waiting for the water to heat up which was great! Provided bath salts for the bath too. Breakfast had a good selection of western and Chinese foods.
Response from Property: Dear guests: thank you for your comments, we also firmly believe that heart can do a good job, the pursuit of extreme service, we would like to share the joy of growth with you on the road, to bring you more surprises and touched, welcome to visit home often!
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Guest User
Superior Twin Room
Stayed in Jun 2024
Couples
1 review
3.2/5
Posted on Jun 11, 2024
Reserved a breakfast take out. And it was not there at scheduled time
Response from Property: Dear guest,first of all ,thank you for choosing Empark Grand Hotel of GuiYang,We so sorry for the issue of breakfast packaging.In the future,we will strengthen employee training and enhance service .We sincerely look forward to meeting you again and wish you all the best!
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Aadu
Superior Queen Room
Stayed in Jul 2022
Couples
25 review
5.0/5
Outstanding
Posted on Aug 2, 2022
Amazing hotel and comfortable ! Clean and the view is amazing from the room!
Response from Property: 尊敬的賓客:感謝您選擇貴陽世紀金源大飯店下榻,“以情服務、用心做事”是我們服務每一位賓客的核心理念,能夠得到您的誇獎我們感到非常榮幸;我們一直致力於用心發現可以給賓客提供服務的機會,希望能夠讓賓客住的舒心,感受到我們的用心;我們真誠期待您的下次光臨,希望能夠有機會為您提供更優質的服務。
Alex
Superior Twin Room
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Very good hotel very nice
Response from Property: Thank you very much , It‘s our honor to serve you,Wishing you a pleasant life .
Daixuxudaren
Superior Queen Room
Stayed in Feb 2025
Family
34 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel has maintained the usual luxury of Century Empark Grand Hotel. The service of 6294 customer service is good. The room is clean, tidy, sanitary and comfortable. The raw porridge for breakfast tastes very nice. I also went to see Jiaxiu Tower on the way. The view is good. For tourism in Guiyang, I recommend Century Empark Grand Hotel, a five-star hotel with super high cost performance. I went all the way from Century Empark Grand Hotel in Kunming to Guiyang.
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of the hotel. It is an honor to receive your affirmation and praise for the hotel. "Serving with affection and doing things with heart" is the core concept of our service to every guest. We look forward to providing high-quality services to every guest. In addition to guest rooms, the hotel also provides catering, banquet and conference services. The largest banquet hall is 2,000 square meters. In addition, the hotel has a swimming pool with a standard swimming pool on the underground first floor, and there is also a beer bar in the hotel courtyard. In addition to various craft beers, there are also barbecues with the characteristics of old Guiyang, allowing you to feel the happiness of Guiyang without leaving the hospital. We sincerely look forward to your next visit! We hope that our next service will receive your satisfactory five-star praise!
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Guest User
Superior Twin Room
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Every time I go to Guiyang, I stay at Century Golden Resources. It used to be summer and I felt so comfortable, but this time it’s winter and I feel even more comfortable. The heating was great. The room is big enough, which is convenient for children. There is a shopping mall next to it, which is very convenient. Thanks to employee number 6025, the service is good, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do our best. Better, thank you for your support to Xiaoyuan, I wish you a happy life~
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Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I had a pleasant stay at Century Jinyuan Hotel in Guiyang. The hotel facilities are very complete, the rooms are spacious and bright, and the beds are comfortable and soft. The service staff is very warm and thoughtful, especially the front desk staff Xue Jin, who not only arranged the room in advance, but also reminded us that Guizhou would cool down and asked us to bring more clothes. It was very considerate and made me feel at home. The hotel's dining is also very good, with rich and varied breakfasts and delicious dinners. In addition, the hotel has a superior geographical location and convenient transportation. In short, this is a great accommodation experience, and I will recommend it to my friends without hesitation!
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
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Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
This stay at Century Jinyuan Hotel in Guiyang really exceeded my expectations! Xiao Meng at the front desk took the initiative to introduce me to the surrounding shopping malls and attractions, saying that eating and shopping can be easily solved. The service is even better. Warm and thoughtful, responsive. Check-in and check-out are very fast.
The room is spacious, bright, clean and tidy. The bed is very comfortable, which makes me sleep well all night. The facilities are also complete and can fully meet my various needs.
The hotel's dining is also very good. The buffet is rich in variety and delicious. The dishes in the Chinese restaurant are even more delicious, allowing me to taste authentic local food
In short, I strongly recommend Century Jinyuan Hotel in Guiyang! Next time I come to Guiyang, I will choose here again.
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
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Guest User
Superior Queen Suite
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
This hotel has a superior location and convenient transportation. The rooms are spacious and bright. The service staff is enthusiastic and attentive to the needs of each guest. I called the switchboard and the lady with employee number 0543 was very patient and enthusiastic to help me find the information I needed. In general, the overall stay experience was very pleasant.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
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Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
I often stay at Century Golden Resources in various places. This time in Guiyang is no exception. Walking into the lobby is as friendly as coming home. The concierge greeted me politely. The lobby manager 6219 helped me arrange a room upgrade. The room facilities are well maintained. I like the freestanding bathtub very much. It has a full atmosphere.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your thoughtful comments. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. You are welcome to come home often!
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Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The hotel service is very good, the concierge service is very proactive, and they greeted me warmly at the door and bowed, which I really didn't expect. When I arrived at the front desk, the check-in efficiency was very high. When I checked the reservation, they also asked me if I had any special requirements. High floors, non-smoking rooms, and upgrades can all be met as appropriate. The service is very flexible and efficient, which makes people shine. The tea table in the lobby is warm. I arrived late and was tired from the journey. Drinking a cup makes me feel refreshed! After arriving in the room, because I didn't bring some small things, I called the switchboard. Brother Xiaolin's voice was very steady and he could understand the feelings of the guests. He immediately contacted the room to send what I wanted. The service must be recommended! ! ! ! When I checked out, the lobby manager asked about my feelings, and finally left contact information with each other. I will choose again if I have the opportunity in the future!
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Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your thoughtful comments. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. You are welcome to come home often!
Show More
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Although the hotel facilities are old, it is understandable that it is an old hotel, but the service is very good. Tian Rumin, the assistant manager of the lobby, handled things in a timely and professional manner. He also recommended surrounding attractions and food. The recommended Guiyang snacks were very good. The room upgraded me to a suite for free. The room was very large. I give a thumbs up to the service of this hotel. I will choose this place next time I come.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
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sky1228
Superior Queen Room
Stayed in Oct 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Oct 27, 2024
The first time I stayed at Century Golden Resources was in Changsha in 2015. I would choose Century Golden Resources in any city. I chose Century Golden Resources again this time. The service has not changed at all. I personally feel that it is better than some big brand five-star hotels. The breakfast is still so good, with many varieties, exquisite and delicious taste. It really shows the attentiveness.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of our hotel and our staff. Gold and silver cups are not as good as your reputation. Xiaoyuan always believes that good reputation must be recommended by the most sincere satisfaction of guests. Your satisfaction is our greatest motivation and encouragement! I hope to provide you with the best service again! I look forward to meeting you again! I wish you and your family a happy life!
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Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
As soon as I arrived at the hotel, the concierge opened the car door for me, took out my luggage from the trunk and guided me to the front desk. After finding the reservation, the front desk asked about my check-in needs and quickly arranged a room. The service efficiency was very high. And the little girl at the front desk had a very sweet smile, which was probably the feeling of being in the spring breeze. During the period, I wanted to order a meal, and the lobby manager Xiao Xiao also helped me follow up on the procedures of booking a private room, ordering dishes, etc., and also introduced the preferential activities of the restaurant. It really made people feel that the service was too good, and I was a little uncomfortable. It is said that Century Golden Resources is a chain. I will choose Century Golden Resources when I go to other places in the future. Thumbs up for them! ! ! !
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Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of the hotel. It is an honor to receive your affirmation and praise for the hotel. "Serving with affection and doing things with heart" is our core concept of serving every guest. We look forward to providing high-quality services to every guest. In addition to guest rooms, the hotel also provides catering, banquets, and conference services. The largest banquet hall is 2,000 square meters. In addition, the hotel has a swimming pool with a standard swimming pool on the underground first floor, and a beer bar in the hotel yard. In addition to various craft beers, there are also barbecues with old Guiyang characteristics, so that you can feel the happiness of Guiyang without leaving the hospital. We sincerely look forward to your next visit!
Show More
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
88 review
4.7/5
Amazing
Posted on Oct 24, 2024
I have stayed in this hotel several times when I came to Guiyang, and I always thought it was very good. It has a high floor, a good view, good service, and an OK breakfast. The only small drawback is that if the main switch next to the bed is turned off, the sockets will have no power. I can't charge my phone when I sleep, so I can only turn on the main switch and then turn off all the lights in the room one by one.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your feedback. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We attach great importance to your feedback and have reported it to the relevant departments for rectification. We will continue to improve our services and strive to do better. Thank you for your support to Xiaoyuan, and I wish you a happy life~