Empark Grand Hotel Reviews
Empark Grand Hotel
No. 4 Beijing West Road, Guiyang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Empark Grand Hotel Guest Reviews
4.7/5
Outstanding
2865 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(2865)
Positive reviews(2811)
Reviews with photos/video(476)
Large rooms(205)
Friendly front desk staff(122)
Near shopping area(119)
Convenient for shopping(103)
Delicious breakfast(88)
Nice bathtub(47)
Luxurious(15)
Negative reviews(54)
Rhiannon Claire
Superior Queen Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 11, 2024
Lovely rooms, very friendly staff. Provided a travel cot for my 1.5 year old son which he slept well in. The water from the taps comes out hot so no waiting for the water to heat up which was great! Provided bath salts for the bath too. Breakfast had a good selection of western and Chinese foods.
Response from Property: Dear guests: thank you for your comments, we also firmly believe that heart can do a good job, the pursuit of extreme service, we would like to share the joy of growth with you on the road, to bring you more surprises and touched, welcome to visit home often!
Guest User
Superior Twin Room
Stayed in Jun 2024
Couples
1 review
Posted on Jun 11, 2024
Reserved a breakfast take out. And it was not there at scheduled time
Response from Property: Dear guest，first of all ，thank you for choosing Empark Grand Hotel of GuiYang,We so sorry for the issue of breakfast packaging.In the future,we will strengthen employee training and enhance service .We sincerely look forward to meeting you again and wish you all the best!
Aadu
Superior Queen Room
Stayed in Jul 2022
Couples
26 review
Outstanding
Posted on Aug 2, 2022
Amazing hotel and comfortable ! Clean and the view is amazing from the room!
Alex
Superior Twin Room
Stayed in Apr 2023
Solo travelers
1 review
Outstanding
Posted on Jun 8, 2023
Very good hotel very nice
Response from Property: Thank you very much , It‘s our honor to serve you,Wishing you a pleasant life .
Xiangdingdang28
Superior Twin Suite
Stayed in May 2024
Family
8 review
Outstanding
Posted on May 7, 2024
Due to the overcrowding during the May Day holiday, the room was not cleared in time. The lobby manager, Manager Cai, had a very good service attitude and the problem was solved quickly. Although the hotel is quite old, the hardware is still good. At the same time, two suggestions: 1. After checking out, the receptionist at the door did not take the initiative to help with a pile of luggage when he saw me getting on the bus, and he stood next to the bus. 2. It would be better if there were more varieties of breakfast.
This time, I gave a five-star rating entirely because of Manager Cai's service attitude. I hope that there will be some improvement next time I go to Guiyang.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of our hotel and our staff. Gold and silver cups are not as good as your reputation. Xiaoyuan always believes that good reputation must be recommended by the most sincere satisfaction of guests. Your satisfaction is our greatest motivation and encouragement! I hope to provide you with the best service again! I look forward to meeting you again! I wish you and your family a happy life!
Pasikewasuofeiya
Superior Queen Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 4, 2024
The room is spacious and comfortable. The service is also very friendly. Anything you want will be delivered immediately. There is a subway station just a few minutes' walk from the hotel. There are supermarkets on both sides, and it is convenient to eat and take a taxi. I will stay here again next time I come to Guiyang.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
minamichi
Superior Twin Room
Stayed in May 2024
Family
41 review
Outstanding
Posted on May 3, 2024
When I checked in, the room was not cleaned yet, so I went to put my luggage there first. I was lucky enough to see them halfway through the cleaning. They even lifted up the mattress to do a thorough cleaning. I felt relieved after seeing that. In addition, the breakfast was very rich. I went on a self-driving tour for almost a month and stayed in many five-diamond hotels. Finally, a hotel breakfast provided freshly made egg rolls. I was moved to tears.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star recognition. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction and motivation of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan. I wish you a happy life~ and look forward to seeing you back home~
Guest User
Superior Twin Room
Stayed in May 2024
Family
15 review
Posted on May 14, 2024
The room was not good except for its size. The cleanliness was poor, the facilities and equipment were old, and most importantly, when we booked it, we thought our children were going to stay, so we chose a twin room. Later, the children did not go, and when we arrived at the store, we hoped to change to a king-size bed room. The waiter directly answered us that there were no more, even though there were still some. The window in the room could not be opened, and the whole room smelled very musty. In short, the experience was very bad.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you for choosing to stay at Century Jinyuan Grand Hotel Guiyang. We are very sad to learn that this stay did not bring you a satisfactory experience. The hotel management attaches great importance to the problem you raised. We sincerely thank you again for raising the problem you encountered during your visit. The hotel has been open for 15 years and its facilities and equipment are being updated. We hope you can give the hotel another chance. We will strengthen the training of our employees' service concepts so that we can provide you with a better stay experience. We sincerely look forward to meeting you again. I wish you all the best!
Guest User
Superior Queen Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 4, 2024
The location is convenient, you can go by subway or car, there are also large shopping malls around, the key is that you can be upgraded to a suite during the May Day holiday! The manager 6025 is very nice and helped us upgrade the room type for free. Although the hotel is relatively old, the facilities are well maintained and the cost performance is really high!
Original TextTranslated by Google
Response from Property: Thank you for your stay and recognition. We will continue to work hard to do better. Guests from all over the world are like family. We treat every guest as our own family. Century Empark Grand Hotel Guiyang is looking forward to your return home! !
Guest User
Superior Twin Room
Stayed in May 2024
Family
6 review
Outstanding
Posted on May 2, 2024
The hotel has a great location, large rooms, clean carpets, and comfortable beds. The large glass desk in the room is very convenient for children to do homework when traveling with a family. The room manager is considerate and enthusiastic, which is great!
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. It is an honor to receive your affirmation and praise for the hotel. "Serving with affection and doing things with heart" is our core concept of serving every guest. We look forward to providing high-quality services to every guest. In addition to guest rooms, the hotel also provides catering, banquets, and conference services. The largest banquet hall is 2,000 square meters. In addition, the hotel has a swimming pool with a standard swimming pool on the underground first floor, and a beer bar in the hotel yard. In addition to various craft beers, there are also barbecues with old Guiyang characteristics, so that you can feel the happiness of Guiyang without leaving the hospital. We sincerely look forward to your next visit and hope to have the opportunity to provide you with better services!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
45 review
Outstanding
Posted on Apr 21, 2024
Our group booked three rooms for two consecutive days, which shows the degree of recognition of Century Empark Grand Hotel. Next time we go to Guiyang, we will book Century Empark Grand Hotel again. We are very satisfied with the facilities, hygiene, environment and service of this hotel. 👍Of course, we are also quite satisfied with the price booked on Ctrip. 😀
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
TianyaxiaokeXa
Superior Twin Room
Stayed in Apr 2024
Family
29 review
Amazing
Posted on Apr 16, 2024
It's an old hotel, and I thought the facilities were poor. After moving in, I found that it was well maintained. The room was also large, with a small desk, and the decoration was not old-fashioned. The parking space was a little tight. The breakfast was so-so, and it was of the standard of a five-star hotel. It is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your stay and recognition. We will continue to work hard to do better. Guests from all over the world are like family. We treat every guest as our own family. We look forward to your satisfactory five-star stay next time. Century Empark Grand Hotel Guiyang is looking forward to your return home! !
Suoneinaerpei-nasifeierdegeluofo
Executive Double Room
Stayed in Apr 2024
Solo travelers
10 review
Amazing
Posted on Apr 15, 2024
This time I went to see Sister Cai's concert and chose a hotel close to the stadium. The location is very good, close to the subway, with rich surrounding shopping districts and good food. The hotel also gave away yogurt, the facilities are very new, and there are free chargers to use.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the hotel. I am also very honored that you chose Guiyang Century Jinyuan among the vast crowd. Stay overnight. Everyone is a guest. Meeting is always fate. I look forward to your next stay! ! I wish you a pleasant journey!
Xiexie77
Superior Queen Room
Stayed in Apr 2024
Solo travelers
10 review
Outstanding
Posted on Apr 13, 2024
Because most of the activities are in Guanshanhu District, considering the convenience of shopping and eating out, and the pick-up and return point of Shenzhou Car Rental, I chose this hotel this time.
I booked a superior king-size bed room. Before I checked in, the hotel manager called to say that he would upgrade the suite to a free suite for old customers. He also carefully asked if there were any requirements. Everything was arranged when I checked in.
I was very satisfied with this stay. There was no emergency in the room like before.
Original TextTranslated by Google
Response from Property: Thank you for your stay and recognition. We will continue to work hard to do better. Guests from all over the world are like family. We treat every guest as our own family. Century Empark Grand Hotel Guiyang is looking forward to your return home! !
Xueyuzhonghun
Superior Queen Room
Stayed in Mar 2024
Family
22 review
Outstanding
Posted on Apr 3, 2024
The hotel has a high design standard and is conveniently located for shopping. 6025 has good service, convenient parking, nice views, and high cost performance. I recommend it! (The picture shows the sunrise taken in the room. It's nice!)
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise. Your likes and recognition are an encouragement and support to us. Bringing you a satisfactory experience has always been the direction of our efforts. We will continue to improve our services and strive to do better. Thank you for your support of Xiaoyuan, and I wish you a happy life~
Trending Searches
Recommended for you
Imperial Hawaii Resort ReviewsHaolaiju Hotel ReviewsDays Inn by Wyndham San Diego Vista ReviewsHotel Le Plaza Brussels ReviewsHampton by Hilton (Wenchang Road, Yangzhou) ReviewsRadisson Blu Resort Wetland Park Wuxi ReviewsHotel Abades Recogidas ReviewsSureStay Hotel by Best Western North Vancouver Capilano ReviewsBengal Blueberry ReviewsOrange Hotel Surabaya ReviewsGreenseaviewresort Bangsaphan ReviewsGeorgetown Inn By Sky Hive ReviewsThe Driskill in the Unbound Collection by Hyatt ReviewsIbis Budget Vitry-Sur-Seine A86 Bords de Seine ReviewsPS Thana Resort ReviewsHotel Landhaus Milser ReviewsAspasios Calle Mayor Apartments ReviewsChengfeng Select Hotel ReviewsModesto Hotel ReviewsAll Seasons Hotel (Shanghai Dapu Bridge Riyueguang Center Branch) ReviewsNorn Talay Surin Beach PhuketThe Royal Vista - Phu My HungYUNHSIPark Inn by Radisson Guangzhou Railway Station Yuexiu International Congress CenterJames Joyce Coffetel Hotel (Guangzhou Beijing Road Metro Station Pedestrian Street)Villafound Shangri-La Womasto ResortMountain Pearl HotelPestana Hotel Apartments 2Dali Ancient City Qichi Xinju HotelBright hotel