Hotels Near Atlanta Promise Church in Gwinnett County

There was a wide variety of meals. The service is pretty good. I was surprised that the room was large. This is a hotel I definitely want to use next time.

Throughout our stay and encounters with your evening front desk staff, I strongly believe that they can use additional training. Not as professional as you would expect from that position. We were part of a large party which should have been all on the same floor. We were not accommodated as originally requested when booked several months ago. Also, my family and I were locked out of our room for almost an hour due to the battery of the door lock being out! What in the world - how does that even happen! Thank God we did not have an emergency. We missed grabbing dinner because everything around the resort was closed by the time we were able to get inside our room to grab our wallet. While we were sitting in the lobby waiting for maintenance to arrive and open our door, we were not even offered a drink or a snack. I even mentioned that we missed having dinner because everything had closed and we were really tired and hungry. There was no sense of urgency from your staff!

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence!

While the hotel is clean and nice the check in process was horrible the person working 3-11-4-12 had a very nasty attitude. My husband and I went out to eat and go to a spa with friends and got back to the hotel around 3 am when we came out to go to breakfast we found that several cars in the lot has been vandalized but having their windows busted including ours. The hotel staff was outside trying to clean the glass away before people go out to see what happened luckily we got out there before they could get to the glass near our window so we didn’t have any proof or photos to take. I didn’t feel safe staying there another night if I was able to get my window fixed for fear thatthh ge try would bust it again. Unfortunately with the Memorial Day holiday no one could come out so we ended up having to tape the window up and schedule an appt back home 4 hours away. I do not recommend staying here if you value your vehicle because they will remind you they have a sign posted it’s at your own risk as if you can fold your car up and take it with you!

Amazing stay ikeisha night auditor was amazing very helpful very nice super respectful she mad the stay so much more amazing the room were very well keep well go out of my way for very helpful and respectful people like her

Great breakfast; super attentive staff; enjoyed the pool and workout facility. Staff greeted and I felt apppreciated. Had a great stay. Was greeted when leaving and coming in. Great room. Easy access to restaurants and shopping

It was nice to have coffee in the room. The correspondence at the front desk is kind. The location of the hotel is excellent. The corner room this time was good.

Very clean, friendly staff, good breakfast. Room was ready & clean, plenty of towels. WIFI instructions easy to follow & TV remote & instructions same. Ice machine easily accessable. I would stay here next time we are in the area.