I was dismissive of previous reviews about the receptionist/manager's rudeness, thinking the motel had a generally good rating. My mistake. I have never been spoken to so rudely in making a simple phone inquiry to book a room - you know, to give someone business ... especially in today's economy? Hanging out a sign that says "motor inn", does suggest you are likely to be asked questions to supply rooms to customers. Politeness in answering is usually understood. So that readers can judge for themselves if they want to deal with this motel, here's a review of our conversation, and be assured, this is very close to verbatim. I've not had to embellish to make it sound worse than it was. She did this all herself. Question: Hi I was wondering if you have a room available for tonight and if you do corporate rates? Answer: Well that depends where you're coming from. Question: Sorry, what do you mean? Answer: Well, if you're coming from a red zone the answer is no. Fair enough, I thought. Strange way of communicating, but okay, these are strange times. So, on we go, after I've assured her my husband (who would be staying) is not coming from a red zone but from Hervey Bay. Question: So, do you have a nice quiet room for tonight, without an adjoining door into the next room, and do you have a corporate rate? Answer: We don't do corporate rates and we are almost full so I can't choose a special room just for you. I don't know what you mean about an adjoining door ... we are a motel. What? I was tempted to hang up at that point - I've been told many times, in far nicer ways that somewhere is almost full, so they just have the one room to offer. (Obviously no-one else had to speak to this lady to book or they wouldn't have been so full!) Perhaps a good salesperson would have said, 'all our rooms are very nice' or explained some small shortcoming of the only remaining room(s) but said it's very nice and clean and comfy ... You get the idea. I would also have thought most motel owners would know what an "adjoining door" was, but I explained what it was and that my husband didn't like them because he finds noise leaks from one room to the next. It's something I have read many times in other reviews, so he's not alone in this. Answer: Well, we don't have many families, we have business people, so maybe that's why I didn't know what you were talking about. Okay, so I'm getting more irritated, but really do need somewhere for my husband to stay the night. Question: So, if you don't have adjoining doors on any of your rooms that's good. Do you have a room for the night and what is the cost? Answer: Well when would he be arriving? Question: I'm not 100% sure but definitely before 7pm, is that okay? Answer: Well, no, I'd have to say no then, I don't have a room. WOW! There was no, " I'm really sorry but we close reception at such and such a time so we won't be able to help" or "could he make it by such and such a time because we close at this time ... " P