Guest User
June 7, 2024
I had a terrible experience at this hotel restaurant. Despite arriving early for our 6:30 PM dinner buffet and cultural dance show reservation, we faced major miscommunication from the staff. We were repeatedly moved to different tables and then rudely told by a staff member named Vahini to stand in line, despite arriving early. Vahini was unprofessional, refused to listen to our explanation, and even had other staff intimidate us to leave. Other guests blamed us for the delay, clapping and cheering as we were forced out. This ruined our evening and upset my children. Avoid this hotel if you expect good service or don’t speak French.