Wyndham Hotel (Donghu Qilou Old Street Store)

Wyndham Hotel (Donghu Qilou Old Street Store) Reviews

Wyndham Hotel (Donghu Qilou Old Street Store)

Wenderson Hotel, No. 15 Haifu Road, Meilan District, Haikou City, Hainan Province, Meilan District, Haikou, Hainan, ChinaView Hotel Details
Wyndham Hotel (Donghu Qilou Old Street Store)
Wyndham Hotel (Donghu Qilou Old Street Store)Wyndham Hotel (Donghu Qilou Old Street Store)Wyndham Hotel (Donghu Qilou Old Street Store)
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Wyndham Hotel (Donghu Qilou Old Street Store) Guest Reviews

4.7/5
Outstanding
1451 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1451)
Positive reviews(1424)
Reviews with photos/video(611)
Friendly front desk staff(266)
Awesome amenities(234)
Convenient parking(155)
Easy to get around(130)
Many amenities(90)
Delicious breakfast(72)
Would stay again(33)
Located downtown(26)
Negative reviews(27)
Ong Chin Huat
Superior Queen Room
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Nov 4, 2024
Very attentive team and good service provided. Hotel rooms are clean and fitted with modern amenities and gadgets. Highly recommended for family and business travel.
Response from Property: {免費停車/自助洗衣房}尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小温會是您回憶裏最温馨最獨特的那個!常回小温家看看哦,祝:安好
sliceoflife
Comfy Queen Room
Stayed in Apr 2024
Solo travelers
24 review
3.5/5
Posted on May 1, 2024
I wouldn't recommend this hotel for foreigners, the staff had no idea how to process a booking for a Foreigner and I ended up behind the desk doing it myself. The breakfast was fine but there were no tables as the room was too small. The room itself was fine, the bed was comfortable, the other people were really noisy so I didn't get much sleep.
Response from Property: Dear guest, we are proud and happy to see you spend a wonderful night in Xiao Wen's home! One third of a person's life is spent in bed. Whether you are satisfied with your stay in the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
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Jacelyn
Business 2-bed Room
Stayed in Mar 2024
Family
3 review
1.5/5
Posted on Mar 17, 2024
Despite booking a room designated for four people, we were surprised to find only two single beds provided. Upon inquiry, we were informed that this was indeed their designated room for four individuals. This discrepancy left us utterly perplexed and disappointed. Additionally, our stay was further marred by inadequate amenities. Despite our reservation for four guests, we were initially provided with amenities catering to only two individuals – two bath towels, two toothbrushes, and two pairs of slippers. We had to bring this to the attention of the receptionist to ensure we received the appropriate provisions for all four guests. Such oversights detracted from the overall experience of our stay.
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Response from Property: {免費停車/自助洗衣房}感謝您選擇本店,並抽出寶貴時間在此分享您的入住體驗,非常抱歉此次入住未能達到您的期望。酒店將加強酒店員工服務培訓,避免此類情況再次發生。我們始終追求為賓客打造完美的入住體驗,誠邀您的再次到來。
HCYeo
Business 2-bed Room
Stayed in May 2024
Travel with friends
3 review
3.2/5
Posted on May 5, 2024
The location was ok but DiDi will not stop at the hotel. You will need cross the motorist lane to get on and off the car. If you looking for night market, this hotel not walking distance to any. The security of the hotel is not so strict so you will see non-guest of the hotel entering the hotel entrance. Also, we believe they will go to the room level as well because we received adv under the door. The front desk staff not very sure on the check in for oversea guest, it took quite awhile for you check in as compare to other hotel we stayed in China.
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Response from Property: Dear guestsHello! Firstly, thank you very much for choosing to stay at the Wyndson Hotel. Your arrival is our honor, and we sincerely apologize for any unpleasant incidents that occurred during your stay. It is our hotel's fault. I sincerely apologize to you here. After this incident occurred, our relevant departments conducted strict training to prevent it from happening again to the greatest extent possible. We also hope that you will have a more enjoyable experience when you stay at the Wyndson Hotel next time. Thank you again. Wishing you a more enjoyable journey!
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Guest User
Deluxe Parent-child Room
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on Mar 7, 2024
Room is big, bed is comfy , nice tv screen, hotel location near qilou old street about 5min by Didi
Response from Property: 尊敬的客人,看到您在小温家度過美好的夜晚,我們感到自豪很開心!人的一生有三分之一是在床上度過的,您來酒店入住的滿不滿意,睡得舒不舒適,床是一個很大的因素,很自信的告訴您,咱們家的床都是經過挑選哦,為的是讓每一位客人擁有舒心的入住體驗。再次謝謝您的肯定和支持,小温的全體員工歡迎您再次到訪哦!
Emily Balagat Verdadero
Business 2-bed Room
Stayed in Dec 2023
Family
3 review
4.0/5
Very Good
Posted on Dec 26, 2023
The hotel is great, small but clean. The staff are hospitable and friendly,if you’re a foreigner it takes so much time ti check-in
Response from Property: 【自助早餐】尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
SHIAUWAN
Comfy Queen Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Good Services
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Superior Queen Room
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 23, 2023
h 服务:ok so
Response from Property: [Free parking/gym/self-service laundry room/smart Xiaodu] A simple affirmation, Xiaowen has received satisfaction and praise from friends. We will try our best to do better and verify its unique value from time to time. We look forward to your visit again Come!
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Guest User
Superior Queen Room
Stayed in Feb 2025
Couples
13 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The room is clean and tidy, the front desk service is warm and thoughtful, and all questions are answered. The hotel has a dedicated parking lot for convenient parking. It is located on the main road of Haikou City, very close to the Qilou Old Street, and it is also very convenient to eat around. It is recommended to stay!
Original TextTranslated by Google
Response from Property: [Free parking] Dear guests, we are proud and happy to see you spend a wonderful night at Xiao Wen's home! One-third of a person's life is spent in bed. Whether you are satisfied with your stay at the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
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Anonymous User
Business 2-bed Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The most important choice when traveling is hotel accommodation. When we came to Haikou, we chose the Windson Hotel near Qilou Old Street. It was proved that our choice was right. There is a large parking lot in the backyard of the hotel, which is very convenient to enter and exit. There are also charging piles, which also saves a lot of time for new energy car owners to find charging piles. In addition, the hotel rooms are also good, the hygiene of the rooms is also very clean, and there is also a smart Xiaodu in the room to control the home appliances in the room, which also makes our stay much more convenient. Just call Xiaodu and you can control it. The service at the hotel front desk is also very warm and polite. When checking in, they carefully explained the hotel facilities and equipment to us and guided us to the entrance of the parking lot. Overall, it is still very good. It is a good hotel for travel.
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Original TextTranslated by Google
6/7
Response from Property: {Free gym/self-service laundry} Dear guests: Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
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Guest User
Comfy Queen Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The guest rooms are exquisitely decorated with simple yet stylish decoration. The bed is soft and comfortable, and you feel like you are wrapped in clouds when you lie down on it, and you will have a good night's sleep. The room has excellent soundproofing, and when you close the window, the noise from the outside world disappears. The bathroom is separated into dry and wet areas, and the toiletries are of high quality and have a light fragrance. The hotel has a superior geographical location and convenient transportation around it. The subway station is close at hand, making it easy to go to various attractions. There are also many specialty shops and large shopping malls around to meet your leisure shopping needs.
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Original TextTranslated by Google
Response from Property: [Free parking] Dear guests, we are proud and happy to see you spend a wonderful night at Xiao Wen's home! One-third of a person's life is spent in bed. Whether you are satisfied with your stay at the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
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Guest User
Comfy Queen Room
Stayed in Feb 2025
Family
21 review
3.8/5
Good
Posted on Feb 11, 2025
The room is a bit narrow. I can't close the door even when sitting on the toilet. There is no problem placing the suitcase. The TV is the biggest highlight. It is big enough and you can watch all the TV channels. The whole house is smart and is voice-controlled by Xiaodu. This is a good experience and you can be lazy to the extreme. The cleanliness is good. It is quiet when sleeping facing inward. The pillow is the height I can adapt to (not the kind of very high or very low pillow). The service is average and the breakfast is average. What is lacking is that the bed is a bit shaky. The double bed room we stayed in can shake the bed when the person next to us turns over slightly. The location is not bad. There is a shopping mall diagonally opposite and you can walk to the Qilou Old Street. It has its own parking lot, which is convenient and safe.
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Original TextTranslated by Google
Response from Property: {Free parking/self-service laundry} Dear guests: Thank you for choosing us and supporting the hotel. Thank you for your love for the TV in the guest room and your like for the smart Xiaodu app! Regarding the room issues you reported, the design orientation of different room types does differ slightly. If you encounter any dissatisfaction during your stay, please feel free to contact the front desk. We will actively handle the room change for you and do our best to ensure your stay experience. For any shortcomings in your comments, we will work hard to adjust and actively rectify them. Thank you again for choosing to stay in our hotel. I wish you a happy new year and a happy family!
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Guest User
Comfy Queen Room
Stayed in Jan 2025
Couples
5 review
4.7/5
Amazing
Posted on Feb 1, 2025
It was too late to go home for the New Year when we crossed the sea, so we chose to stay here. Parking was very convenient, the front desk lady was very enthusiastic, the environment was nice and clean, the toilet was automatic flushing, and it was quite quiet, which was suitable for light sleepers like us. In front of it was the Nanya Plaza, so it was very convenient to have a cup of tea in the morning. The transportation was convenient, and I would patronize it again next time. It is worth recommending.
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Original TextTranslated by Google
Response from Property: 【Free parking】Dear guests, we are proud and happy to see you spend a wonderful night at Xiao Wen's home! One-third of a person's life is spent in bed. Whether you are satisfied with your stay at the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
Show More
Anonymous User
Deluxe Parent-child Room
Stayed in Jan 2025
Family
58 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The location of the hotel is easy to find. Parking is relatively convenient. The service attitude of the front desk is very good. The room is large and clean. It is very convenient to travel. There are many restaurants around. It is opposite to Nanya Plaza.
Original TextTranslated by Google
Response from Property: 【Free parking】Dear guests, we are proud and happy to see you spend a wonderful night at Xiao Wen's home! One-third of a person's life is spent in bed. Whether you are satisfied with your stay at the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
Show More
Guest User
Business 2-bed Room
Stayed in Jan 2025
Travel with friends
44 review
5.0/5
Outstanding
Posted on Jan 26, 2025
When I first came to Haikou, I chose the Windson Hotel and thought it was good. When I came to Haikou for the second time, I still chose it and recommended it to my friends. It is clean and simple, with complete facilities and considerate service. Very good.
Original TextTranslated by Google
Response from Property: 【Free parking】Dear guests, we are proud and happy to see you spend a wonderful night at Xiao Wen's home! One-third of a person's life is spent in bed. Whether you are satisfied with your stay at the hotel and whether you sleep comfortably or not, the bed is a big factor. I can confidently tell you that our beds are carefully selected to ensure that every guest has a comfortable stay experience. Thank you again for your affirmation and support. All the staff of Xiao Wen welcome you to visit again!
Show More
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