Holiday Inn HAIKOU WEST COAST by IHG

The environment exceeded my expectations; the common areas were clean and elegant. The room was well-equipped, and toiletries were plentiful. The soundproofing was excellent, making for a quiet night. The staff were gentle, attentive, and responsive. Overall, the experience was fantastic, and I'd definitely recommend it to friends. Plus, there were birds and bunnies!

The bedding was so soft and the pillows were incredibly comfortable, I slept really well. Check-in and check-out were very efficient. Any request I had was met – it was superb!

It was truly wonderful to relax on the bed and gaze at the ocean view during these hot summer days. This is the only high-rise hotel in the vicinity, and luckily, the weather was fantastic during my stay, with a beautiful blue sea. The front desk staff even gave me the best route to the beach, which was a great touch. The hotel is very thoughtful; they even remembered that I liked rooms on the west side from my last visit and arranged one for me this time.

The environment is great, the service is excellent, and the breakfast offers a wide variety of delicious options. Highly recommend!

The room faced the sea, and I could see the ocean as soon as I entered, which was lovely. The room was also very clean. This hotel is perfect for traveling with friends. The front desk service was excellent too. I'll definitely come again! 😄

The room is quite spacious, and being on a high floor, you get direct sea views. For the same price, it's an absolute steal compared to Sanya. The most important thing is that the housekeeping lady, Auntie Wu Yumei, is incredibly kind. This five-star review is for her! 😃

The room had a beautiful sea view and the bed was comfortable. The dim sum downstairs was delicious and seemed popular with locals too. It was also very close to the beach, just a short walk across the road. There's a mall nearby and the hotel even sells travel essentials, which was very convenient.

Facilities: Great! A bit old, but for this price, what more could you ask for? The only issue was one bedside lamp was broken. The bedding was incredibly comfortable; after 4 days and 3 nights, my back felt perfectly fine. I didn't even get a chance to ask what brand it was. Hygiene: Excellent, with a few minor imperfections. Service: The customer service auntie was incredibly enthusiastic and flawless. I genuinely felt her professional attitude of "serving you" came from the heart, and I'm very grateful! However, at check-in, she seemed a bit tired. Her demeanor was gentle, but she only briefly mentioned breakfast. I also noticed the complimentary Qilou photo shoot service wasn't explained or offered, and I was too lazy to ask and make a reservation. This could be improved... Environment: Very close to the sea, but the weather wasn't great, so the sea view was quite ordinary. I absolutely loved the room design, and all the amenities were very comprehensive. These are my honest personal feelings. Overall, the stay was very smooth!